Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > Soladrive, help?
Soladrive, help?
| Posted by blakekr, 10-15-2013, 09:21 PM |
Soladrive, help?
My dedicated server is unreachable, the files seem to have been wiped out, Soladrive's support ticket system is also "not found" and their support email is bouncing. Does anyone know what is happening?
Update: my home page replaced with Arabic-language hack ... still unable to reach soladrive on their own site. |
| Posted by net, 10-15-2013, 09:30 PM |
I can reach their site but not their help desk though.
Maybe try to call them instead? |
| Posted by AHFBWEB, 10-15-2013, 09:33 PM |
|
My server is up but I cannot pay the bill. |
| Posted by Encrypted, 10-15-2013, 09:35 PM |
|
I think their WHMCS install got wiped/hacked. I'm seeing "Before you can begin using WHMCS you need to perform the installation procedure". |
| Posted by blakekr, 10-15-2013, 10:07 PM |
|
It looks like they are bringing the support area back online. |
| Posted by SolaDrive - John, 10-15-2013, 10:44 PM |
|
It was never hacked or wiped, just a temporary outage while we updated to the latest release of WHMCS. We also responded to your ticket already Blake, I have a technician currently restoring your site back to normal now. Any further questions or concerns you can reach us in that ticket already opened. Sorry for any inconvenience caused to our clients. |
Add to Favourites 
Print this Article
Also Read
Shared Hosting
Shared Hosting
