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k-disk reseller down ??




Posted by webresult, 12-19-2012, 10:41 PM
hello

im on chicago sever (reseller customer)
i notice this downtime happend since 4 hours ago and i just wake up this morning because my client calling me, 10 minute ago i send ticket support but not received any replay yet from them, and this is not as usuall, k-disk usually respon every ticket very fast

please k-disk where is your respons about this ???

Posted by FTN-Chris, 12-19-2012, 10:50 PM
Quote:
Originally Posted by pointsense
hello

im on chicago sever (reseller customer)
i notice this downtime happend since 4 hours ago and i just wake up this morning because my client calling me, 10 minute ago i send ticket support but not received any replay yet from them, and this is not as usuall, k-disk usually respon every ticket very fast

please k-disk where is your respons about this ???
Hello Pointsense,

The ip which your account resides on was nulled temp due to a large incoming denial of service attack.

Your ticket will be updated shortly.

Please private message me if you have any additional questions.

Thanks,
Chris.M

Posted by webresult, 12-19-2012, 10:52 PM
hello
thank you chris about this information

hope everything gonna be fine, still waiting for the server up

Posted by FTN-Chris, 12-19-2012, 11:04 PM
Quote:
Originally Posted by pointsense
hello
thank you chris about this information

hope everything gonna be fine, still waiting for the server up
Hello again,

The attack has subsided and the null has been removed.

Have a nice rest of your day!

Posted by webresult, 12-19-2012, 11:16 PM
great, now the reseller has been UP

thank you for fast respon !



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