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volumedrive.com down?
| Posted by andrei155, 11-29-2012, 05:06 PM |
My servers with VolumeDrive are down. Can anyone else confirm? It's been 16 minutes now.
Their main website is offline too.
www.volumedrive.com |
| Posted by RSNET-John, 11-29-2012, 05:11 PM |
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Down from here as well, the domain name isn't resolving. |
| Posted by Farodin, 11-29-2012, 05:15 PM |
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Same here, dedicated server is unreachable since 9:50pm GMT+1 (according to monitor) |
| Posted by HostVenom - Brandon, 11-29-2012, 05:16 PM |
The domain doesn't resolve for me either. Also believe this belongs in the outage section  |
| Posted by danny369, 11-29-2012, 05:30 PM |
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Do you have any ip you may be able to tracert or maybe for others to test the ip |
| Posted by Host4Geeks-Kushal, 11-29-2012, 05:45 PM |
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Down for me. |
| Posted by Nietcheese, 11-29-2012, 05:49 PM |
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Both of my Volumedrive servers down also. |
| Posted by Speckz, 11-29-2012, 05:51 PM |
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I'm seeing a consistent ~80% packet loss for the last 40 minutes or so. |
| Posted by pascalos, 11-29-2012, 05:52 PM |
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down for me too,my 3 server have 80% packet loss ...cant ssh or anything ,all sites down |
| Posted by rsdhost_com, 11-29-2012, 05:54 PM |
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all server offline too! is attack ddos? |
| Posted by zoid, 11-29-2012, 05:57 PM |
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Problem seems to be within their network. Packets get dropped after 64.191.116.246 |
| Posted by andrei155, 11-29-2012, 05:59 PM |
Well, this sucks.
Hopefully someone drops in soon and says something about the downtime. |
| Posted by drakkcoil, 11-29-2012, 05:59 PM |
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I'm seeing the same thing. 70-80% packet loss for the last 30 minutes or so. |
| Posted by The Dude, 11-29-2012, 06:01 PM |
Maybe its a power outage??
I tried the direct IP (204.124.180.10) and got no response either which means the computer is not responding...
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| Posted by zoid, 11-29-2012, 06:08 PM |
Quote:
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Originally Posted by The Dude
Maybe its a power outage??
I tried the direct IP (204.124.180.10) and got no response either which means the computer is not responding...
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.10 is the IP address of? Their site resolves to .67 and there you get occasionally a response. |
| Posted by Speckz, 11-29-2012, 06:18 PM |
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I'm not even seeing any hops now via traceroute. |
| Posted by andrei155, 11-29-2012, 06:19 PM |
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Has anyone been able to contact volumedrive? Are they working on the situation or even aware of it? |
| Posted by vb543, 11-29-2012, 06:28 PM |
From @VolumeDrive on Twitter:
ATTN ALL USERS: As of 5PM EST, we have been experiencing a critical network issue. We are working on restoring access currently. |
| Posted by Speckz, 11-29-2012, 06:28 PM |
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Looks like it's back up. |
| Posted by Farodin, 11-29-2012, 06:29 PM |
3 Minutes ago they tweeted (volumedrive):
ATTN ALL USERS: As of 5PM EST, we have been experiencing a critical network issue. We are working on restoring access currently. |
| Posted by etrader, 11-29-2012, 06:29 PM |
The problem has been solved!  |
| Posted by andrei155, 11-29-2012, 06:29 PM |
Quote:
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Originally Posted by vb543
From @VolumeDrive on Twitter:
ATTN ALL USERS: As of 5PM EST, we have been experiencing a critical network issue. We are working on restoring access currently.
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It has been going on for much longer than since 5PM |
| Posted by Host4Geeks-Kushal, 11-29-2012, 06:31 PM |
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The main website is up. |
| Posted by Farodin, 11-29-2012, 06:32 PM |
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My server is reachable again too. |
| Posted by Nietcheese, 11-29-2012, 06:37 PM |
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Yeap back up here also. |
| Posted by zoid, 11-29-2012, 06:57 PM |
Quote:
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Originally Posted by etrader
The problem has been solved!
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Yes, seems to load fine, a tad slow but still okay and we shouldnt be too impatient  |
| Posted by 24x7group, 11-29-2012, 07:01 PM |
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That's a quick fix Great job. |
| Posted by andrei155, 11-29-2012, 07:13 PM |
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I can also confirm |
| Posted by SolaDrive, 11-29-2012, 07:35 PM |
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We have a few backup servers with them, total downtime was 1 hour 40 minutes. I wouldn't say it was a quick fix, but definitely could have been worse. They should really look into moving their site outside of their DC. I don't see why providers don't do that... |
| Posted by The Dude, 11-29-2012, 09:30 PM |
Yup loads fine now when i go there! (I wonder ZOID if reverseinternet has the wrong IP listed for them (Thats where i got the .10 address))
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| Posted by DotVPS-J, 11-30-2012, 02:48 AM |
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I saw this too , I'll have to follow up with Dominick later today , I know Josh is currently in London so I guess he wont know much other than what was recorded Graph wise. |
| Posted by PaulVPS-Danny, 11-30-2012, 04:42 AM |
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Get the alert as well, think it should be due to a huge attack. |
| Posted by vdrivedom, 11-30-2012, 09:29 AM |
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At around 4:30 PM EST we encountered a network issue. Our techs moved and worked to fix the issue as quickly as possible. We had to take a router offline to rebuild it's image. Services were restored at 5:25 PM EST. We are still determining the exact cause of the issue but will be performing hardware and software upgrades soon. If you are still having issues do not hesitate to write in. |
| Posted by vdrivedom, 11-30-2012, 10:31 AM |
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Just an update to my previous post. A network engineer has contacted me and stated it was a bug in the IOS image our core routers were using and has since been updated. |
| Posted by Speckz, 11-30-2012, 10:42 AM |
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Thanks for the explanation. |
| Posted by Simcity, 11-30-2012, 10:50 AM |
Quote:
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Originally Posted by vdrivedom
At around 4:30 PM EST we encountered a network issue. Our techs moved and worked to fix the issue as quickly as possible. We had to take a router offline to rebuild it's image. Services were restored at 5:25 PM EST. We are still determining the exact cause of the issue but will be performing hardware and software upgrades soon. If you are still having issues do not hesitate to write in.
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AS a network standard, as this is your core router, I think it should be worth to have another set ready for failover. so while the current router is taken offline to rebuild image, the other router should stay production. |
| Posted by The Dude, 11-30-2012, 08:49 PM |
Quote:
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Originally Posted by vdrivedom
Just an update to my previous post. A network engineer has contacted me and stated it was a bug in the IOS image our core routers were using and has since been updated.
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We're all glad ya got things corrected SO QUICKLY my friend,im sorry you had problems....
Thanx for the update
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| Posted by emposha, 01-16-2013, 09:07 AM |
Is just mine servers on volumedrive down??
and more strange thing that I think it`s a network problem.
tracert log:
6 63-218-9-234.static.pccwglobal.net 63.218.9.234 us 95.755 ms 95.752 ms 95.721 ms
7 xe1-01.gwy01.sctn01.hostnoc.net 96.9.191.33 us 95.952 ms 95.864 ms 96.219 ms
8 core.sctn01.volumedrive.com 64.191.116.246 us 96.180 ms 96.099 ms
9 * * *
10 * * *
11 * * * |
| Posted by emposha, 01-16-2013, 09:32 AM |
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Switch crash at volumedrive, currently all working good. |
| Posted by PaulVPS-Danny, 01-16-2013, 09:40 AM |
Yes, I can confirm VD network has been back online.
Down for hours due to switch crash. |
| Posted by Chase78, 01-16-2013, 11:35 AM |
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They keep getting DDOSd recently. Our Dedicated just boots us out from access at around 7pm EST, surprised that it's actually something different this time. |
| Posted by emposha, 02-01-2013, 07:19 PM |
Server down again...
Their website also offline  |
| Posted by DotVPS-J, 02-01-2013, 07:20 PM |
Quote:
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Originally Posted by emposha
Server down again...
Their website also offline
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I rang burstnet but they couldn't really do much as I am not volumedrive.
He said he wasn't seeing much traffic to their switch therefore could be a flood or something and he would take a look for me.
He said for any more information they would of have to contact them. |
| Posted by andrei155, 02-01-2013, 07:21 PM |
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I'm experiencing this too |
| Posted by Farodin, 02-01-2013, 07:21 PM |
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I can confirm, I lost connection to my server half an hour ago. |
| Posted by pascalos, 02-01-2013, 07:22 PM |
Quote:
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Originally Posted by emposha
Server down again...
Their website also offline
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all down too for me |
| Posted by Host4Geeks-Kushal, 02-01-2013, 07:25 PM |
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Entire network seems to be down for me as well. Including website. |
| Posted by DotVPS-J, 02-01-2013, 07:25 PM |
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IPs look unannounced. |
| Posted by DotVPS-J, 02-01-2013, 07:29 PM |
Emailing them is pointless too...
Nameservers hosted within Scranton network;
DNS3.VOLUMEDRIVE.COM 199.19.111.7
DNS4.VOLUMEDRIVE.COM 204.124.182.253 |
| Posted by takisgr, 02-01-2013, 07:30 PM |
Quote:
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Originally Posted by DotVPS-J
IPs look unannounced.
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exactly.. router issues again I suspect |
| Posted by pascalos, 02-01-2013, 07:30 PM |
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someone have their number and give them a call ? |
| Posted by DotVPS-J, 02-01-2013, 07:32 PM |
Quote:
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Originally Posted by pascalos
someone have their number and give them a call ?
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Josh is in France on business , I think Simon or Victor should be on right now.
They don't have a 'number' they have never offer phone support/sales.
@volumedrive.com emails are down , there is no way of contacting them. |
| Posted by Host4Geeks-Kushal, 02-01-2013, 07:35 PM |
Quote:
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Originally Posted by DotVPS-J
Josh is in France on business , I think Simon or Victor should be on right now.
They don't have a 'number' they have never offer phone support/sales.
@volumedrive.com emails are down , there is no way of contacting them.
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Josh is away for a few weeks, yes.
Dominick, is on shift and as a matter of fact we were in the middle of an email conversation just when this happened.
There seems to be no information from Burst, so I am guessing this is an VD internal outage. |
| Posted by DotVPS-J, 02-01-2013, 07:37 PM |
Quote:
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Originally Posted by PromptSpace-Kushal
Josh is away for a few weeks, yes.
Dominick, is on shift and as a matter of fact we were in the middle of an email conversation just when this happened.
There seems to be no information from Burst, so I am guessing this is an VD internal outage.
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I thought Dominick's shift ended at 5:30PM over an hour ago? that's why I thought Simon or Victor would be on now. |
| Posted by andrei155, 02-01-2013, 07:49 PM |
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How often does VD's network fail? This is ridiculous, it's been a couple of weeks since the last time |
| Posted by Yapluka, 02-01-2013, 07:58 PM |
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Josh is now aware of the issue and he is working on it. |
| Posted by vb543, 02-01-2013, 08:05 PM |
Quote:
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Originally Posted by andrei155
How often does VD's network fail? This is ridiculous, it's been a couple of weeks since the last time
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It seems that their network has been failing a lot more recently. Its already failed a few times in the past month. |
| Posted by Farodin, 02-01-2013, 08:10 PM |
Quote:
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Originally Posted by vb543
It seems that their network has been failing a lot more recently. Its already failed a few times in the past month.
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That might explain my SSH session disconnects/timeouts recently.
Edit:
Server seems to have come back up now. |
| Posted by Host4Geeks-Kushal, 02-01-2013, 08:16 PM |
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Seems to be back up. |
| Posted by Servode, 02-01-2013, 11:18 PM |
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=\ Considering about buying but been seeing a lot of this |
| Posted by Farodin, 02-01-2013, 11:22 PM |
Quote:
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Originally Posted by Servode
=\ Considering about buying but been seeing a lot of this
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If you have something you can fall back to, I can still recommend it, the servers themselves are pretty darn good for the price. |
| Posted by Patrick, 02-02-2013, 10:48 PM |
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Heavy packetloss.... sigh, wish they would get a handle on the network. |
| Posted by Speckz, 02-13-2013, 08:18 PM |
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Packet loss again... ~55% @ core.sctn01.volumedrive.com |
| Posted by Speckz, 02-13-2013, 08:41 PM |
Quote:
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Originally Posted by Speckz
Packet loss again... ~55% @ core.sctn01.volumedrive.com
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Things seems normal now. |
| Posted by Shell32, 02-13-2013, 10:01 PM |
Quote:
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Originally Posted by Speckz
Things seems normal now.
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No, its almost offline for 20mins now.. 90% packet loss |
| Posted by mugless, 02-26-2013, 05:23 PM |
Volumedrive 66% packet loss today and yesterday.
Hard to get anything done. I'm going to start shopping around. |
| Posted by DotVPS-J, 02-26-2013, 05:25 PM |
Quote:
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Originally Posted by mugless
Volumedrive 66% packet loss today and yesterday.
Hard to get anything done. I'm going to start shopping around.
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Is your IP within 173.242.120.0/24?
Dominick has noticed the flood and is resolving it.
Quote:
Jack,
yes, this is a network issue that I can actually see on graphs and top-talkers. This wasn't here earlier.
-----------------------------------------------
Best Regards,
Dominick D.
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UPDATE:
Quote:
Should calm down now.
1.9 million pps
-----------------------------------------------
Best Regards,
Dominick D.
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| Posted by mugless, 02-26-2013, 05:32 PM |
173.242.125.211
Will be fine for 10min, then drops out.
Problems seem to start at: core.sctn02.volumedrive.com (96.9.191.134) |
| Posted by DotVPS-J, 02-26-2013, 05:33 PM |
Quote:
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Originally Posted by mugless
173.242.125.211
Will be fine for 10min, then drops out.
Problems seem to start at: core.sctn02.volumedrive.com (96.9.191.134)
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Didn't know how big the range was ; 173.242.112.0/20 seems to be seeing the issues.
Dominick has stated why above in the email to me. |
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