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Carat Networks down AGAIN
| Posted by PaulM, 11-25-2012, 09:41 AM |
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We've had intermittent network issues over the last few weeks which haven't been addressed despite contact. Currently the whole network has been down this morning for an hour without response. |
| Posted by PaulM, 11-25-2012, 10:04 AM |
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Finally back online. Lets see how long it lasts as yesterday we were up and down like a yo-yo. Daily outages are becoming the norm. I would suggest Carat at least put their support and email on a different network so there is some communication during outages. |
| Posted by EvilMan, 11-26-2012, 05:43 PM |
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If i recall awhile ago, Carat was bought out. Is it possible they are moving servers/network? |
| Posted by MaxiumHost, 11-28-2012, 12:55 AM |
Hello PaulM
We experienced a repeated DDoS attack over the weekend. When we blocked one source, we experienced another attack elsewhere. We were able to isolate the direction of the attacks and block them off. We apologize for the interruptions in your service, but our customer support was available all during this time and providing information to our customers as it was available to them.
Thank you. |
| Posted by Gogax | Simon, 12-06-2012, 03:35 PM |
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and down again. When is this going to stop? |
| Posted by battle, 12-06-2012, 03:45 PM |
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Indeed. Seems to be the same cause as well. Probably a DDoS as it seems to be very sporadic. |
| Posted by BroadlineTim, 12-06-2012, 04:23 PM |
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It is another DDoS, they have been up and down for the better part of an hour. |
| Posted by Servode, 12-06-2012, 04:37 PM |
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Move to midphase i did there $1/first month and service & network is amazing, |
| Posted by Gogax | Simon, 12-06-2012, 05:46 PM |
We asked for a account credit as per their "SLA". They refused to provide a refund saying that they suffered 2 separate consecutive outages...
Their Answer :
"We experienced 2 separate DoS attacks today. The first issue was identified and resolved within minutes.
so no credit, down for over an hour!, i am SPEECHLESS |
| Posted by Flapadar, 12-06-2012, 06:45 PM |
Quote:
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Originally Posted by Gogax | Simon
We asked for a account credit as per their "SLA". They refused to provide a refund saying that they suffered 2 separate consecutive outages...
Their Answer :
"We experienced 2 separate DoS attacks today. The first issue was identified and resolved within minutes.
so no credit, down for over an hour!, i am SPEECHLESS
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What do they guarantee in the SLA? |
| Posted by PaulM, 12-13-2012, 08:00 AM |
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Down again. This is happening everyday now! |
| Posted by PaulM, 12-13-2012, 08:09 AM |
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Can anyone recommend a better Canadian provider? |
| Posted by A_Fig_Lee, 12-13-2012, 08:14 AM |
Quote:
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Originally Posted by PaulM
Can anyone recommend a better Canadian provider?
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What for? Shared, VPS, dedicated?
Crocweb has good reputation. Netelligent also. |
| Posted by PaulM, 12-13-2012, 08:35 AM |
Quote:
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Originally Posted by A_Fig_Lee
What for? Shared, VPS, dedicated?
Crocweb has good reputation. Netelligent also.
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Dedicated. Its been cowboys and indians with Carat. Cowboys before the sale and indians after. |
| Posted by wrxdn, 12-15-2012, 05:44 AM |
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Now we are inseparable from the network. |
| Posted by Delerium62, 12-16-2012, 02:55 PM |
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And Carat is down yet again today - this seems to be the new normal for Carat Networks, which is unfortunate. |
| Posted by EvilMan, 12-16-2012, 02:58 PM |
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iWeb is in Canada |
| Posted by Red Squirrel, 12-16-2012, 03:08 PM |
Yep down for me as well,
Code:
Mon: heartbeat
Host: shared2_iceteks_net
Value: 170 seconds since last agent contact
Alarm: Agent Down
State: Critical
Date: Dec-16-2012 01:25:43pm
Sent by EnviroState 1.0.5
I can load sites partially but then it stops. I'm actually surprised I got that email because the server used to send it is on that host.  Little flaw there in my monitoring solution.
Interestingly I also got a low memory alarm, went to 0. Then restored within 10 minutes. Could be a glitch in my monitoring system though, I'm still beta testing it. |
| Posted by Simcity, 12-16-2012, 05:19 PM |
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in canada: you can also try: ***** , peer1 , rackforce, primustel , they are all big and stable. |
| Posted by ayksolutions, 12-16-2012, 06:47 PM |
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Peer1 is solid, but more expensive than others. |
| Posted by CanSpace, 12-17-2012, 12:34 AM |
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we have several servers with cartika and they have been nothing but awesome |
| Posted by Jeffreyw, 12-17-2012, 05:25 AM |
A number of hackers are probably doing simultaneous hacking on different hosts.
Resellerzoom's specific server is also under DDOS attack. |
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