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Posted by suvro, 11-24-2012, 01:20 AM
vps6.net wrote on their site

+ 99.99% network availability.

+ 100% hardware availability.

+ 1hr action on all support requests.

their romania vps down more than 8 hours. and they didn't reply ticket. i have submitted ticket 6 hours ago. where is their
Guaranteed Reliability.
Posted by Lee@GenesisAdaptive, 11-24-2012, 01:29 AM
Hi there Suvro,

Do you have a Ticket ID that I can forward to the support team? I will personally make sure that it is resolved ASAP for you.

Please feel free to PM me here on WHT.

Thanks,
Posted by Lee@GenesisAdaptive, 11-24-2012, 02:03 AM
Suvro,

I haven't heard back from you yet. Just want to make sure this got sorted out?

If not, please don't hesitate to let me know right away.

Thanks,
Posted by suvro, 11-24-2012, 02:20 AM
i thought you also lazy here as like your ticket. thats why i just left from here. anyway i got a reply right after posting here. that means in future if i face any problem i need to report here after submit the ticket. wah nice procedure.
Posted by Lee@GenesisAdaptive, 11-24-2012, 02:45 AM

Quote:

Originally Posted by suvro

i thought you also lazy here as like your ticket. thats why i just left from here. anyway i got a reply right after posting here. that means in future if i face any problem i need to report here after submit the ticket. wah nice procedure.

Suvro,

I believe that was a coincidence, however you are more than welcome to contact me at any time.

Thanks,
Posted by suvro, 11-24-2012, 02:51 AM
still no solution. check pm for ticket id.
Posted by Lee@GenesisAdaptive, 11-24-2012, 02:59 AM

Quote:

Originally Posted by suvro

still no solution. check pm for ticket id.

Thanks Suvro, I'll make sure it gets solved for you immediately. Sorry for the troubles.

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