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My badtime with enzu inc
| Posted by imthespecial, 11-17-2012, 09:13 AM |
I have 3 vps with enzu inc, there support is not good, not responsive. they response their every ticket/complaint after 2-3 days, First month was their network.. i thought ok maybe they have issue. but there vps better than others, Now again i have network issue on my all vps. My clients are angry on me.. Tell me what to do ??
I have called them on phone. submited ticket, messaged them on fb page
I was thinking to business with enzu inc, because they have good vps..
but their network issue... Please suggest me, or tell me any other vps provider who provides vps as enzu have packages
Ticket ID TZT-848-73078
Sorry for bad english
thanks, |
| Posted by wtfpict, 11-17-2012, 10:48 AM |
Quote:
|
Originally Posted by imthespecial
I have 3 vps with enzu inc, there support is not good, not responsive. they response their every ticket/complaint after 2-3 days, First month was their network.. i thought ok maybe they have issue. but there vps better than others, Now again i have network issue on my all vps. My clients are angry on me.. Tell me what to do ??
I have called them on phone. submited ticket, messaged them on fb page
I was thinking to business with enzu inc, because they have good vps..
but their network issue... Please suggest me, or tell me any other vps provider who provides vps as enzu have packages
Ticket ID TZT-848-73078
Sorry for bad english
thanks,
|
true, they only replying once a day, no matter there are more reply again from us, they dont care. I have wrong report abuse case with them. |
| Posted by imthespecial, 11-17-2012, 10:50 AM |
You bought yearly plan 128-256ram plan? Yes.. when i bought they suspend my vps because of wrong abuse, vps was offline that time, and they said we have recieved your abuse report..  0n yearly plan |
| Posted by wtfpict, 11-17-2012, 11:00 AM |
Quote:
|
Originally Posted by imthespecial
You bought yearly plan 128-256ram plan? Yes.. when i bought they suspend my vps because of wrong abuse, vps was offline that time, and they said we have recieved your abuse report.. 0n yearly plan |
Do you also experienced that "wrong abuse"? hmm what happen actually with them, and thank god i'm just monthly plan, here are my case:
webhostingtalk.com/showthread.php?p=8429253#post8429253
May i quote your post above for additional reference in my thread?
Thank you |
| Posted by imthespecial, 11-17-2012, 11:02 AM |
Quote:
|
Originally Posted by wtfpict
Do you also experienced that "wrong abuse"? hmm what happen actually with them, and thank god i'm just monthly plan, here are my case:
webhostingtalk.com/showthread.php?p=8429253#post8429253
May i quote your post above for additional reference in my thread?
Thank you
|
Yeah, you can. Yeah at the first time, when i bought!!  |
| Posted by wtfpict, 11-17-2012, 11:09 AM |
Quote:
|
Originally Posted by imthespecial
Yeah, you can. Yeah at the first time, when i bought!!
|
Thank you...
Actually currently i still have another 2 active services with them and will moving that immediately. This is not good, combination of slow support and wrong blame on abuse |
| Posted by imthespecial, 11-17-2012, 11:11 AM |
Quote:
|
Originally Posted by wtfpict
Thank you...
Actually currently i still have another 2 active services with them and will moving that immediately. This is not good, combination of slow support and wrong blame on abuse
|
I have 3 vps with them, I will move somewhere else... |
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