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imountain down again
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Posted by Varadinum, 10-17-2012, 04:13 AM imountain is down again, no response from support
Posted by target, 10-17-2012, 04:25 AM
Posted by tdc-adm, 10-17-2012, 04:58 AM Hope it come back soon
kiloserve.com down
Posted by Varadinum, 10-17-2012, 12:02 PM 8 hours downtime, no response
Posted by BestServerSupport, 10-17-2012, 12:19 PM Their website is still not working for me. Did you receive any response?
If you have their phone number then please try to call them. It may be a network outage from their data center side.
Posted by kls5958, 10-17-2012, 01:04 PM Sent 4 emails this afternoon to imountain, none have been responded to.
We have been with imountain for years now. They used to be unbelievably great for customer support, good humoured and amazingly helpful. Always went the extra mile. Lovely people.
This has tailed off massively in the last year. Support now intermittent at best.
This is the second extended downtime recently with no response from imountain. It's worrying.
I don't think anyone has ever managed to call them. Their listed number doesn't work.
Posted by couponsdealsandmore, 10-17-2012, 01:29 PM 909-397-0900
Ask for imountain (it is a bank, so they will transfer you to the internet portion).
Posted by code11, 11-19-2012, 03:38 PM Problems at imountain are getting worse. Down again today with no response to emails. It's such a shame as only a year ago their service was reliable, friendly and helpful.
I must admit, I'm getting pretty cheesed off with it.
Does anyone have any recommendations for an alternative provider?
Posted by shovenose, 11-20-2012, 03:11 AM Unofrtunately there have been many negative reviews regarding imountain lately. But since they've supported you for many years perhaps you should give them another chance?
Posted by bigtimbers, 11-20-2012, 09:35 AM you've gotta expect that solar-powered hosting would be down 8 +/- hours a day though, right?
Posted by code11, 11-20-2012, 09:45 AM You may have a good point, albiet not a very helpful one!
Posted by freqz, 11-20-2012, 09:58 AM Well, I've been with Imountain since 2008. I've already moved all but 2 site off them completely, and working on the last 2 today.
They were great up till about 6 or so months ago. Now I'm afraid they are just circling the drain. The 48+ hour email outage is what really did it for me. I can't could how many times I tried to contact them via their ticket system, emails, etc. Normally would have received a response back in 5 or 10 minutes. But in the past 6 months or so support has yet to answer any questions or for that fact sales has not even responded back ( I'm due for a renew in the next 3 days )
They were great while they were there. Sad to see them go.
Posted by code11, 11-20-2012, 01:42 PM Absolutely. I have had a very similar experience to yours, and it really is a shame. But it looks now as though they might finally be going to the wall. Are you allowed to let me know on here who you moved to? I'm struggling to make a choice ...
Posted by freqz, 11-20-2012, 02:18 PM I moved/moving to Geek Storage. What taking time is having to manually download all my files and turn around and upload them. I have numerous open ticket's and countless emails requesting for backup's and my request have fallen by the wayside.
I can't even access the webshell to archive files up as that stopped working for me about 6 or 8 months ago.
Posted by code11, 11-20-2012, 03:13 PM I just had a quick look at Geek Storage's website. Looks good. I assume you are happy with your experience with them?
Posted by freqz, 11-20-2012, 03:49 PM So far so good. Only Time will tell.
Posted by sentabi, 11-20-2012, 05:25 PM it's this time to move? too much down time so far
Posted by code11, 11-20-2012, 09:00 PM Can someone please, please, please recommend a reliable WP capable, decently priced hosting company?
Posted by critical, 11-27-2012, 11:28 AM anyone manage to contact imountain lately?
Posted by code11, 11-27-2012, 01:34 PM Not only have I not been able to get a response out of them either by raising a high priority ticket or emailing sales, I've not even had a reply from a request to close my account!
Posted by freqz, 11-27-2012, 02:31 PM Same here, I have 4 different "close my account" tickets now going back to Oct. And still multiple tickets open asking for a backup to be created.
I've already got everything off their server's. the only thing I have is a open invoice for 268.00 that I'm not going to be paying for another years service.
Posted by kls5958, 12-01-2012, 07:10 AM They are down again and yet again no reply / response to emails or tickets. Really need to find an alternative host. Any recommendations gratefully accepted.
Posted by BestServerSupport, 12-01-2012, 09:41 AM
Just emailed them.
Posted by kls5958, 12-01-2012, 11:29 AM Thank you, have taken a look. Bit confusing about what my needs and requirements are tbh.
Posted by couponsdealsandmore, 12-11-2012, 07:54 PM For two days now I have been unable to access my cpanel. It just kicks me out and will not allow me to log back in. Something has to be done at the imountain level to allow the credentials.
I have emailed support, sales, and called twice. No response. I now realize it is probably time to move on. My main concern is every getting my files to move to a new host. I have external back-ups, but of course they will lag behind what I have posted.
Sad because I always found imountain's support to be outstanding. I wonder what happened six months ago, because as others have noted, that is when I noticed it start to slide.
Posted by Varadinum, 12-12-2012, 04:13 AM Imountain down again, no response from support. Time to change the webhosting provider.
Posted by xander88, 12-12-2012, 12:39 PM Kiloserve who uses imountain is up though. I've moved from there anyway and i wonder if my xen pv will be suspended after expiration date
Posted by sunnyfun1987, 12-24-2012, 03:58 AM no-refresh.com site is also down
Posted by MikeDVB, 12-24-2012, 04:26 AM
Posted by sunnyfun1987, 12-24-2012, 05:15 AM theresumebuilder.com server is also down
Posted by couponsdealsandmore, 02-14-2013, 09:00 AM and they are down again...
Posted by multiplecloud-zid, 02-14-2013, 10:44 AM Down to me too
Posted by tdc-adm, 02-14-2013, 10:44 AM If you are an customer of Kiloserve, you should move to another provider as soon as possible. I sent them 2 tickets 1 month ago but never got their replies. I was with them about 2 years.
Posted by dead captain, 02-14-2013, 01:48 PM has anyone heard from the imountain folks? i know my site has been down since at least 4 am. so thats going on 8 hours at this juncture. this really saddens me, not so much that my site has been down, but how far they have fallen. i used to hear back within at least 20 minutes, now i never hear back from em. sure, i want my site to be up, which is on a dedicated server and also which i pay a pretty decent amount of money every month, but im beginning to question if they'll ever be back, sadly.
Posted by KMartin951, 02-14-2013, 02:43 PM Hey guys. I live in Corona, California, not far from them. I'm sick of their outages as well. Do you want me to drive my happy butt down to Imountain's location and demand to see someone that works there and WHY they are down lately like this WITHOUT responses?
Because I'm THIS CLOSE to doing it. They are COSTING me money today and I make more a day than what I pay for their hosting.
Anyone want me to drive down personally?
Posted by BeZazz, 02-14-2013, 02:59 PM
Anyone want me to drive down personally?
Posted by KMartin951, 02-14-2013, 03:02 PM If they aren't back up by noon I'm going down there. They did this a month or two ago as well and were down for more than an entire day. They are off the 210 in LA County so it's not that far of a drive for me. Going to leave here at noon to their building they rent. They rent it with some other company, I think housing development or realty.
Posted by PZWH, 02-14-2013, 03:03 PM
Because I'm THIS CLOSE to doing it. They are COSTING me money today and I make more a day than what I pay for their hosting.
Anyone want me to drive down personally?
Posted by souhil, 02-14-2013, 03:46 PM I'm not sure if it's related but servebydesign.net is also down
Posted by HalfDollarHosting, 02-14-2013, 05:08 PM that each hosting company have in its TOS protection vs. law suits and that you are responsible for backup (so I am afraid you can only move on to more reliable environment). Even though we have backups as any normal company do - we always recommend clients to have a tool that will backup daily its site to email for example or ftp location. It is really useful if you wish to switch host or as protection vs. fast hackers and some tools that are based for CMS gives you possibility to react in matter of minutes if something that bad happens. I hope that my advice was helpful.
Posted by couponsdealsandmore, 02-14-2013, 06:07 PM I called at 9am pacific. The receptionist (building receptionist) told me that the building was "out" (they had one working phone line), but she could take a message.
She then asked if my site was down, and when I said yes, she said that theirs (who "they" are was unclear? The bank? I don't know) was too and that the imountain people had been working for hours to get the servers up.
If someone does go down there, I'd love to know how that story jives with what I was told this morning.
Posted by KMartin951, 02-14-2013, 06:23 PM So I went down there an hour ago. Two people outside from some other company on the 1st floor said BRANDON has not been in for a long time. In fact, this Brandon guy is the owner of Iron Mountain and apparently he is the ONLY ONE that handles the company now. All the rest were fired. They also use IMountain for their company downstairs and are offline.
So I went there from here in Corona and learned a lot.
1. IMountain is now only employed by one person ... Brandon.
2. Brandon was not there fixing a thing when I was there.
3. The company downstairs could not get a hold of him.
4. Brandon offered no explanation to what happened 1-2 months ago on a similar outage.
Posted by couponsdealsandmore, 02-14-2013, 06:27 PM KMartin951 thank you so much for taking the time to go down there. If they ever get back up, it is time to move on once and for all.
I wonder if downstairs can hunt him down, or if they don't care and are moving on too?
Posted by Steven, 02-14-2013, 06:28 PM Seriously.. I don't know how this company even has exists anymore.
I guess not having backup generators, ups, or even backup network connections is still OK imountain?
People who use imountain, you should have ran away a long time ago.
Posted by Steven, 02-14-2013, 06:32 PM For what its worth, I drive their building all the time. The 'solar' banner they used to have has been gone for over a year.
Posted by dead captain, 02-14-2013, 07:45 PM my site is back up.. fyi. and thanks for the leg work kmartin!
Posted by KMartin951, 02-14-2013, 07:47 PM Anytime. Sites are back up on my end as well.
Posted by couponsdealsandmore, 02-14-2013, 07:50 PM I am up too. Time to move I fear.
Posted by barramya, 02-18-2013, 06:09 PM Sorry to bump but looks like iMountain are down again
Posted by couponsdealsandmore, 02-18-2013, 06:23 PM I am scheduled to move too.
Posted by barramya, 02-18-2013, 06:27 PM Tbh I've not had/noticed issues over recent months, until today - sites have been trundling along happy. Now I think I have to move, as long as the plug has not been pulled (as am in the process of a full backup of data) and I've lost everything.
The word bugger comes to mind...
Posted by KMartin951, 02-18-2013, 07:12 PM This is getting PATHETIC.
Posted by jiveturkey, 02-19-2013, 03:25 AM It's still down... and they cost me a client that was already pissed from the Valentines outage. I don't use imountain but one of the data center partners.
I already have a new dedicated provider and waiting for the center to come back up to get my latest backup. My suggestion is the rest of you do the same.
I'm glad I pulled backups off of the server every week, so the data loss would only be a week in a worst case scenario. One person is not enough when it comes to running a data center. This is only going to get worst.
Posted by barramya, 02-19-2013, 03:46 AM I'm thinking the same thing. Just hoping it does actually come back up. Who have you gone with jiveturkey?
Posted by jiveturkey, 02-19-2013, 04:10 AM I went with 1and1.com. They are reputable and large enough to satisfy my needs. They offer month to month with a $95 setup fee and yearly without.
The box fits my requirements.
**Server XL 12 i $299**
-Processor Intel® Xeon® E5-2640 Speed 6 Cores (12 HT) x 2,5 GHz (3,0 Turbo Boost)
-RAM 32 GB!!!!!!!!
-Hard-disk space 2,000 GB 2 x 2,000 SATA) RAID Software RAID 1
-100 Mbit port
-Parallels® Plesk Panel 11 (resellable, unlimited domains)
-Traffic Unlimited
Additions:
250 GB secure FTP storage for $19.95
ONLY NEGATIVE: 1 ip address included and can only buy up to 7 ips. This still fits my requirements because I only need 4 ips for ssl.
Hope this helps
Matt
Posted by jiveturkey, 02-19-2013, 04:13 AM 32 Gigs of RAM made my eyes pop when I first saw it.
Posted by Patrick, 02-19-2013, 08:58 AM Only negative... 1&1. Yikes. Don't think they are any better than iMountain in terms of support, definitely do your research first.
Posted by dead captain, 02-19-2013, 09:00 AM wow, this is crazy! so far been down another 12 hours! i really find it hard to believe that brandon, who i have known for 5+ years now, never sent anything out explaining what was going on. he's a super solid dude but im guessing this is too much for him to handle. man this sucks.
Posted by couponsdealsandmore, 02-19-2013, 09:26 AM dead captain if you have a way to contact Brandon, we'd all love an update.
Posted by dead captain, 02-19-2013, 09:30 AM i dont sadly.... i had his work number, but no one answers that any more. i am going to try to email him again just to see if i get a response, but in the past 6 months i've sent a few with no response. ill report back if i get anything.
Posted by couponsdealsandmore, 02-19-2013, 09:30 AM Thank you.
Posted by kls5958, 02-19-2013, 09:53 AM We moved from iMountain after 5 years, following extended downtime in December. We had a brief and unhappy sojourn with another major host which lasted 3 weeks before we landed on our hosting feet with Big Scoots.
If you valued the support and service of iMountain in the early days, and are looking to move, take a peek at Big Scoots.
Posted by barramya, 02-19-2013, 09:54 AM Thanks for the suggestions I shall check them out
Still down for me as well. Also had Hotmail notify me that there was a "delay" sending my message to the imountain.com domain.
Bad times by the looks of it!
Posted by jiveturkey, 02-19-2013, 10:41 AM Dead captain please keep us in the loop.
Patrick I did research providers... I don't need hand holding when it comes to dedicated server maintenance, I need up time and performance. So I did plenty of research with providers that fit my requirements.
Since my terms are only month to month with 1&1, I'm all ears if you have any suggestions.
Matt
Posted by boyhowdy, 02-19-2013, 12:07 PM Help help - need a contact at iMountain if possible so I can ftp my last few month's content OUT - was NOT aware of this issue until I did the search today. Any help, please? Otherwise I lose a LOT of blog from Cover Lay Down...
Posted by boyhowdy, 02-19-2013, 12:13 PM Sadly, I had not checked here when the smaller issues started showing up late last year. I'm an idiot...and just finding out now that I should have prepared for this a long time ago. Guess that's what I get for not doing my own tech work all these years.
Still, someone, please help. Because all of Cover Lay Down is there. And restoring from the RSS feed and a total site backup from a year or so ago would be my only possibility at this point.
With the site down since 4:00 pm yesterday at this point I'm just hoping the FTP goes back up long enough to get my wordpress content out...
...if it doesn't - ANY assistance in contacting them would be great, so I can back up and be ready to restore to another server. I'm an idiot and haven't backed up in AGES - would hate to lose Cover Lay Down all of a sudden like that.
Captain, I believe you and I were sharing a box there, incidentally. Would be happy to follow you wherever you end up - please let me know.
Posted by boyhowdy, 02-19-2013, 01:08 PM FYI: Just talked to someone in CA at the main phone number...the entire BUILDING is down, from phones to server banks to email, so it may be a while before they figure out what's going on. Bleah.
On the other hand, that suggests it was NOT a tear-down-and-run, which was my big fear this morning. So there's that.
Posted by KMartin951, 02-19-2013, 01:28 PM If the building is down it's not IMountain's Fault. It's Time Warner... which is who they use to power them I believe.
Posted by 5Flat, 02-19-2013, 01:32 PM We put a lot of trust in iMountian as we have quite a few servers co-located with them.
I have been in contact with Brandon and lately he just stopped replying to me. Last I know he was supposedly hiring new staff and migrating to a new facility. Now, nothing. They had an outage last week and came backup on-line after a day.
While we have been slowly migrating back to our newly renovated data center in Minnesota, the timing sucks for us and everyone else who used them.
Posted by (Stephen), 02-19-2013, 02:20 PM
I have been in contact with Brandon and lately he just stopped replying to me. Last I know he was supposedly hiring new staff and migrating to a new facility. Now, nothing. They had an outage last week and came backup on-line after a day.
While we have been slowly migrating back to our newly renovated data center in Minnesota, the timing sucks for us and everyone else who used them.
Posted by 5Flat, 02-19-2013, 02:32 PM I am personally tempted to drive to CA with a trailer and collect.
Posted by boyhowdy, 02-19-2013, 03:06 PM Heck, if I wasn't in massachusetts, I might do the same - to recover a VPN, yet! (My huge need was bandwidth, not storage.) At this point, I'm just hoping the FTP access goes back up for long enough for me to snag all content so I can rebuild at another company.
Posted by RaidLogic, 02-19-2013, 06:16 PM Wow, no backup generator?
Whats the url for website?
Posted by boyhowdy, 02-19-2013, 06:23 PM Their website: imountain.com
Mine (was) coverlaydown.com
As others have noted, the whole business looked good on their site...and the guy who ran the show was great on the phone. But photos of the space itself (and who would have checked until problems showed up?) show a half-dead motel, and the phone goes through a mortgage company. Not good. Hoping I can get FTP access - apologies to Brenden if he's reading this, but I already have another hosting company watching to start porting the entire site over the moment it goes back up...
Posted by boyhowdy, 02-19-2013, 07:02 PM Also, for those like CaptainsDead and ServeByDesign still worrying about their "stuff", both physical and digital: I have just called again to find that all six companies running out of that building are still entirely off-line, waiting for Time Warner folks to come out and set them right, etc. So I suspect the content will go back online eventually/soon, as the woman trying to run the mortgage company there sounded pretty frustrated, too.
Of course, then we port away ASAP - this is, after all, the last straw for so many of us, even if it is ultimately Time Warner's fault (though I suspect old/dead switches or something, which is a build-level problem). But it means data isn't lost, I guess.
Posted by dead captain, 02-19-2013, 07:06 PM luckily i downloaded 50gb worth of stuff over the past week and i do have a backup, i think. so, at this point im just trying to find a host w/i my budget. admittedly, for a dedicated server i had a pretty sweet deal w/ imountain. i hate moving hosts... ugh. oh and i have not heard anything from brandon.
Posted by boyhowdy, 02-19-2013, 07:11 PM ...unlike myself, with no recent back-up. Gawrsh - never gonna make THAT newbie mistake again.
As noted, after explaining what I do (up to 2tb of bandwidth a month, blog entries that go viral once a month or so, posting twice a week that would cause about 60% of the bandwidth and service needs during those two 8-hour periods each week) BigScoots seems to think they can offer the same price point or less for same or more service...and their offer to watch the iMountain logs to start sucking the entire database and content the moment they go back up (before I give them a cent or agree to a service) is a good sign. I'm planning on holding them to their prediction - after all, I've been breaking even from donations for over three years, now, so I know I can afford it. You might want to at least check with them.
Posted by (Stephen), 02-19-2013, 08:16 PM
Of course, then we port away ASAP - this is, after all, the last straw for so many of us, even if it is ultimately Time Warner's fault (though I suspect old/dead switches or something, which is a build-level problem). But it means data isn't lost, I guess.
It seems to me that the solar business either boomed and they moved to a new place, or it busted and took the staff that was there with imountain possibly as a hobby/side job at the office where they work for solar company, and left only one that is likely now working another job by the sounds of it all in contacting him to just let imountain hosting die on the vine. Really a sad state all around. I wish I could do something more, but it is a relief that at least yes the data seems safe and just a data circuit fault of some sort, but the lack of communications and response is the worst of all in this matter. You'd at least appreciate something like a mail saying, we are going out of business on X date, please work to have data backed up before then if you need the data, or just an honest assessment that it is no longer a core business and they will be running it in a passive mode from now on.
(This is personal reflections and statements and has no bearing on my business affiliations)
Posted by NateN34, 02-19-2013, 10:31 PM Yeah, highly doubt they're coming back..
This ship has been unmanned for the past 6 months and this was inevitable. Hopefully everyone had backups..
Posted by jiveturkey, 02-19-2013, 11:06 PM OK guys.... I have very bad news. I called Time Warner they hinted that no techs were scheduled to that address. I bet their account is severely delinquent.
This makes me so angry.
Posted by dead captain, 02-20-2013, 03:48 PM i just got off the phone with the folks in the same bldg as imountain and was told that there were technicians there working on the issue. talk this for what it is....
Posted by couponsdealsandmore, 02-20-2013, 04:11 PM Ok, I just called and asked point blank if they ran off in the middle of the night. The receptionist said they did not.
She said she was given this number to direct imountain calls to Brandon: 1-909-908-9872. It just leads to a recording to leave a message, and in no way indicates the name Brandon or imountain.
Posted by boyhowdy, 02-20-2013, 04:15 PM Thanks for staying on this guys...am in NYC with kids, butifanyonemakescontact,please share...all i need is abackupofwholedatabase ASAP! Even a window of a few hours ofuptimewpuld be ok...
Posted by couponsdealsandmore, 02-21-2013, 08:51 AM If anyone travels down there again, it would be appreciated if eyes on the ground could give an update. :-)
Posted by jiveturkey, 02-21-2013, 05:57 PM I have the full story... The account is $9000 past due.
I'm on the phone with Time Warner... They may open up the lines long enough for us to pull the data. They may allow us a very small window to extract backups. Grab the vital data first!! SQL and site directories.
I'm never going to make this mistake again with a small provider to save a buck.
Posted by barramya, 02-21-2013, 06:00 PM ...you have got to be kidding me
Posted by jiveturkey, 02-21-2013, 06:03 PM working on it... They seem very sympathetic to the situation and are escalating it. I'm hopeful at this point and will keep everyone informed.
Posted by barramya, 02-21-2013, 06:06 PM Fingers crossed. Thank you again jiveturkey for your help on this.
Now hoping its at a sane time (am in the UK) if they do open it back up and my fibre line can take the download!
I will personally kiss Ted Turner if they can let us get access againhaha. Mistake of not keeping off site back ups of web sites is well and truly learnt.
Posted by jiveturkey, 02-21-2013, 06:11 PM GREAT NEWS They will be activating the account for 7 days and will go down for good until payment is made. Please keep your eyes pealed.
Posted by dead captain, 02-21-2013, 06:11 PM thanks jiveturkey! 9k past due, wow?!?!? then again that may be only a couple months. still the thing that pisses me off the most is zero communication. if they knew they were having issues they should have at least emailed everyone to let em know this may be happening. i know i was just charged the other day for this month. crazy...
Posted by barramya, 02-21-2013, 06:14 PM That is brilliant news!
Same thing annoys mean. I mean I didn't know of the outages as I didn't see them. No warning no apology saying things are down etc.
Eyes are peeled though...*eagerly awaiting FTP server to get back online*
Posted by jiveturkey, 02-21-2013, 06:38 PM Still on the phone now they are saying they want payment of $7000.... this is an emotional roller coaster. Trying to get a window of activation time. They are escalating up trying to get someone to allow this... Everyone is trying hard to make this happen. The account is just so delinquent.
Posted by 5Flat, 02-21-2013, 07:12 PM I am considering the 2,000 mile trip to try and get some things back in-order.
Posted by boyhowdy, 02-21-2013, 07:21 PM Wait..now they want 7 grand just for us to make back-ups? Hopefully someone on their end will realize that holding US hostage won't do much - after all, I already paid my month's fee to imountain, have now also paid for a new host to stand by to make backups and port the site over to their service, and literally can't afford more for TW - and that the goodwill in the tech community for TW would be worth the week, if they can do it.
Hell, I'm a high school teacher with two kids...Who was breaking even with DONATIONS from users to my site to pay hosting fees. I understand that they run a business, but feel free to use me as an anecdote of the TYPE of users we're asking them to be considerate about.
Jive, anything you can do, bless you for it...
tl;dr - cranky about situation; SO grateful to Jive et. al.
Posted by jiveturkey, 02-21-2013, 07:35 PM Working on it... Even to get 24 hours.
Posted by jiveturkey, 02-21-2013, 08:20 PM I'm afraid I have no news to offer at this point. It is in discussion very high up. The $9000 is the amount sent to collections! It's even more than that in the current account. I know the people I have talked with are working hard just to have it turned on long enough for us to get the backups. Good news is their staff is calling me back so that means that actually want to help us.
Posted by mooiness, 02-21-2013, 08:22 PM Thanks for your efforts jiveturkey. It's greatly appreciated even if it's looking kinda bleak atm.
Posted by jiveturkey, 02-21-2013, 08:38 PM Sorry guys... Time Warner just informed me that their Execs will not open their lines until some form of payment is made. This will hurt my business.
The backups I have have corrupted SQL info in some of the databases :/ Needed this to happen. I already have 75% up on another server. Not sure how to recover the other ones.
Wish corporate american could do good for once. It's not their fault but would have been nice for Time Warner Cable to be on the good side for once.
Posted by 5Flat, 02-21-2013, 08:47 PM
The backups I have have corrupted SQL info in some of the databases :/ Needed this to happen. I already have 75% up on another server. Not sure how to recover the other ones.
Wish corporate american could do good for once. It's not their fault but would have been nice for Time Warner Cable to be on the good side for once.
Posted by jiveturkey, 02-21-2013, 08:53 PM whats the next move? Are the servers even there or did he take them? If they are I say we ask the building manager to let us in and figure out a way our data back.
Unfortunately, all of the ip addresses belong to the delinquent account.
Posted by teaching_girl, 02-21-2013, 08:57 PM I started my first website in Oct 2007 with imountain, after reading about it on Web Hosting Talk, and I paid for 3 years at once, since they were offering some great discount.
Then I renewed in Oct 2010 and again paid for 3 years.
So they already have my money paid until Oct 2013!!!
I have been unaware of any outages, as I don't spend my life looking at my own website. But I used the e-mail service for conducting my business, and everything went very smoothly until a few days ago.
They were so kind when I first made the site, but this situation is dreadful.
There must be many other people like me, who are not such experts in these matters.
I don't think I would even know how to drag a website off a hosting company in a tiny window of opportunity!!!!
I have such a headache!!!!!!!!!!!!!
Posted by boyhowdy, 02-21-2013, 10:00 PM I have functionally no backups. Lost design, database, Wordpress install dynamics, and five years of blog entries. If I had 7000, I'd have paid it in a heartbeat.
Jive, thanks so much for even trying. Wonder if we could talk them down and pass the hat? What do you think, after talking to them all this while? My father has offered to donate, so I can be in for a couple of hundred bucks, I suspect - anyone want to start a pledge drive, and then we can call TW with a real number from that process? Jive, would that work?
Posted by 5Flat, 02-21-2013, 10:04 PM
I have functionally no backups. Lost design, database, Wordpress install dynamics, and five years of blog entries. If I had 7000, I'd have paid it in a heartbeat.
Jive, thanks so much for even trying. Wonder if we could talk them down and pass the hat? What do you think, after talking to them all this while?
I have a friend that lives in pomona. I'm seeing if he can pull a server recon.
Posted by boyhowdy, 02-21-2013, 10:07 PM Thanks, SBD. If there is any way that databases and - in my case - the wordpress install can be recovered, I can offer the few hundred left in my donation count as operating expenses. I suspect others who will be hit financially could do the same.
Posted by 5Flat, 02-21-2013, 10:15 PM
If the servers were still on-site and could be accessed, I could drive the 2k miles and bring them back to our MN datacenter, to give people access to the data.
I just see a lot of issues with that.
Posted by KMartin951, 02-21-2013, 10:25 PM Grease and Spoon Brandon! This is absurd. Luckily my server tech did backups before it went out. Didn't lose anything. I live close to them but my last drive yielded more questions than answers.
Posted by jiveturkey, 02-21-2013, 10:28 PM I would contact Elizabeth the building manager first. I spoke with her and she was in the same predicament with this outage. They were in the process of setting up there own data lines. You may want to check and see if she would allow us to download data using her lines. The problem is we will need a tech to over see the problem to adjust the servers because the ip allocation will be incorrect.
Posted by boyhowdy, 02-21-2013, 10:40 PM
Serious about the idea of asking this crowd to crowd source "some form of payment" to get backup window open. What would it be worth to you? Jive, since you had talked to TW originally, if we can come up with a real number, no matter how small, would you be willing to call them again and ask if they would accept it for a window of backup time?
Posted by boyhowdy, 02-21-2013, 10:43 PM Alternately - if someone can get into the building to use Elizabth's data, I can offer the few hundred to fund the trip. Please, guys - I can't travel, and I have to stay here for my day job, but in many ways, Cover Lay Down is my identity, my joy, and my life. All I need is a database and wordpress directory backup. Am open to any and all offers of assistance.
Posted by Ionity, 02-21-2013, 10:55 PM
You can scrape your content off this site, if this is yours. I just googled Cover Lay Down.
Posted by couponsdealsandmore, 02-21-2013, 10:56 PM If Elizabeth is willing to let someone in for the server data, I'd be willing to pitch in.
This is sad, and probably some sort of fraud (collecting money from us and not paying the bills). Why it went up last Thursday after being down and then went down again on Monday is a mystery to me. I have the the server all set up, my programer just didn't do the move timely, and I ended up screwed. I have a back-up, but can't get to it for weeks (traveling). *sigh*
Posted by Patrick, 02-21-2013, 10:58 PM What a terrible situation, but the chances of them letting some random third parties in and touching the servers is somewhere between slim and no way in hell. There are so many privacy issues at stake with that and not to mention the company probably isn't eager to let random people inside as is, never mind any where near the servers.
Good luck though.
Posted by 5Flat, 02-21-2013, 10:58 PM The next question is if the servers are still in-place.
If they were behind $23k with the network, I'm sure the building/office is about to be a repo as well.
Posted by 5Flat, 02-21-2013, 10:59 PM
Good luck though.
My thoughts exactly.
Posted by boyhowdy, 02-21-2013, 11:08 PM Thanks, Ionity - now all I need is someone who can reconstruct a Wordpress blog from the archived design and content and install on a new host.
Seriously, though, that's somewhat better than zero - I knew Wayback was there, just am not sure how to use what I scrape for anything but personal archival purposes.
Know any tools that would do that for me? Alternately, know anyone willing to do it?
Posted by couponsdealsandmore, 02-21-2013, 11:08 PM
The other site has over 40K posts and tons more comments, so I will have to wait on the back-up to restore that one.
Posted by cd/home, 02-22-2013, 03:48 AM
Seriously, though, that's somewhat better than zero - I knew Wayback was there, just am not sure how to use what I scrape for anything but personal archival purposes.
Know any tools that would do that for me? Alternately, know anyone willing to do it?
Posted by mooiness, 02-22-2013, 04:04 AM Wordpress requires the database behind it to run - you can't get that from Wayback. And even if you can, when you have hundreds of pages it is not exactly feasible.
I'm in the same predicament - my WP-DBManager backups failed more than a month ago, and I have only kept one month's worth of backups. I didn't check them because I had been on holidays for a month. Therefore I don't have a good backup to use.
Because they have been quite good with communication in the past, I didn't think that this company would do a runner like this and would have at least given us a heads up to grab our data off the servers first. But there you go.
Lesson learnt that's for sure.
Posted by Ionity, 02-22-2013, 04:25 AM
Posted by rmd24, 02-22-2013, 07:54 AM Hey, want to add my reply here too (I'm guessing there are A LOT of people wondering where there websites went). I had a photography blog hosted by imountain, have most of my stuff backed up except drafts/wordpress themes/and a couple forums - things I need to be able to access the database to get to.
Lesson learned is right. Although that doesn't make the owner(s) of imountain better people. If he/they knew the company was having trouble they could of given a heads up! If not flat out say that the company might go under, at least send out emails about possible down time and tell everyone to make back ups. I know they (more recently) have had trouble but I wasn't expecting them to completely disappear.
It's sad that time-warner can't put the servers back online for a day or two so we can get our stuff! Not cool that we all have to pay for one person's negligence and a big company's stinginess. Though we are dealing with the business world here (big business with tw) and in business honesty and kindness are usually put behind profit. If I had 23,000 I'd pay it off in a second. I don't know any of you nor the many other people who had iron mountain hosting although I know how shocking/frustrating it feels to lose your site.
I am thankful for the people on here who have tried to get time-warner to give us some time to get our stuff, and the people at tw who listened to the plea and passed it along to their higher ups (and that it was even considered). Lessons learned as they are, it's still not our fault that imountain went down. I'm sure like most of you have, I paid this month's bill too.
Maybe someone at time-warner (a human being finding a flicker of sympathy for our plight) will eventually let us get our stuff. Hopefully this issue is resolved at some point and we can make those back ups. At this point though thank goodness for google cache and the wayback machine!
Posted by boyhowdy, 02-22-2013, 09:07 AM
Posted by couponsdealsandmore, 02-22-2013, 09:08 AM I can't believe there won't be a lawsuit against this guy, although from what my hubby learned about him last night (including his real name, family history and house foreclosure), I'm not sure there would be much gained. Although, I sincerely doubt there is little in the way of monetary damage recovery, and by the time anything made its way through court, all the data would be stale and useless anyway.
While I can recover most of my work in the next two weeks, I know many folks here are SOL. I am truly sorry for those of you that depends on your website(s) for your livelihood.
Posted by boyhowdy, 02-22-2013, 09:13 AM
I recognize that I'm now way off topic, by the way - if you or anyone else watching thinks they can provide this service, or has ANY advice about how to get it done, and could contact me privately via email at boyhowdy@gmail, that would be perfect.
Posted by Chris-M, 02-22-2013, 09:29 AM
You will find developers available and ready to help on sites like oDesk - this is where I would go if we needed somebody with a particular skillset.
Good luck with this, I totally feel your pain in the current situation.
Cheers,
Chris
Posted by teaching_girl, 02-22-2013, 04:27 PM Thank you all for trying so hard to find some successful outcome. I feel so grateful that someone is trying to do something. I am living in hope that perhaps the powers that be are reading these posts somewhere and maybe their hearts will melt.
I am sure that like me, everyone else also put a huge amount of work into making their websites.
Mine is an extensive bilingual Japanese/English site that took me one year to make. Although I have a CD of the final code, that CD is sitting in another country and I won't be able to lay my hands on it for at least another 6 months. (It's not exactly something that one carries around, is it?).
And as for the Wordpress blog on my site, that isn't on a CD. My blog may only be my own inane ramblings, but it was very precious to me.
An analogy that came to mind is the burning down of a row of shops. Suddenly the premises for carrying out one's trade have vanished.
The difference is that passing trade can actually see the burned-out buildings and can understand what has happened, whereas people who wish to access an internet site or send an e-mail to the owner of a site have absolutely no idea why the site has suddenly vanished.
Perhaps even some site owners, let alone their customers, have no idea what has happened.
I have never heard of such a thing before. It seems so cruel that we were not informed in advance so that we could do something about it in time. After all, we are just innocent victims who have kept up with our payments.
Anyway, I just wanted to voice my frustration and express my thanks and hopes.
Posted by Ionity, 02-22-2013, 07:18 PM
I recognize that I'm now way off topic, by the way - if you or anyone else watching thinks they can provide this service, or has ANY advice about how to get it done, and could contact me privately via email at boyhowdy@gmail, that would be perfect.Understand this is a tragedy for you. I suggest a couple of things... Moving forward, make sure to take regular backups of all of your sites, files, etc that are stored with a completely different company. This way you could sign up for a new hosting service, and then restore your site.Quote:
I am sure that like me, everyone else also put a huge amount of work into making their websites.
Mine is an extensive bilingual Japanese/English site that took me one year to make. Although I have a CD of the final code, that CD is sitting in another country and I won't be able to lay my hands on it for at least another 6 months. (It's not exactly something that one carries around, is it?).
And as for the Wordpress blog on my site, that isn't on a CD. My blog may only be my own inane ramblings, but it was very precious to me.
An analogy that came to mind is the burning down of a row of shops. Suddenly the premises for carrying out one's trade have vanished.
The difference is that passing trade can actually see the burned-out buildings and can understand what has happened, whereas people who wish to access an internet site or send an e-mail to the owner of a site have absolutely no idea why the site has suddenly vanished.
Perhaps even some site owners, let alone their customers, have no idea what has happened.
I have never heard of such a thing before. It seems so cruel that we were not informed in advance so that we could do something about it in time. After all, we are just innocent victims who have kept up with our payments.
Anyway, I just wanted to voice my frustration and express my thanks and hopes.
In addition to this, you should, on a regular basis test the restoration process to make sure the backups are taking place properly, everything is there, and you know how to restore it / the restore works.
Finally, I would advise all to remember to back up their own personal files, business files, etc that are saved on your computer/laptop. Don't rely on cd's or physical media that is stored at the same location (i.e. store it at a bank, or a family members house, etc), but don't store it in a location you can't get to for an extend duration of time.
You could take a major loss to all of your family photos, business documents, etc that are saved on the computer. So same policy applies, back it up to a 3rd party backup service, and test it on a regular basis.
Posted by (Stephen), 02-22-2013, 07:36 PM A great product for automated FTP backups is SyncBack (and its various versions), It can't automate the process of the SQL backups but you could use other tools for that or ask support to put the backups in FTP root that you take backups with using such a tool.
There are others like Cobain backup that some people use as well that do a good job too.
Posted by WooVPN - Hasel, 02-23-2013, 06:47 AM If your site is not in the format of PHP, it can easily be mirrored through the archive site in the matter of minutes. CMS or Wordpress similar sites, such as Drupal, Joomla, can't be mirrored.. (It can BUT since you are going to use the content management system again [Wordpress], the wordpress won't work as it has been converted into html.
If anyone has an html sites it can easily be done.
If any of you bought a Wordpress theme in the past, it can easily rebuild from scratch. Even if you bought it and still keep a copy of it, it won't be a problem too as long as you keep a copy of the theme
By mirroring your site into html, you now have an offline version of your site, it's gonna take some time copy and pasting it to your rebuilt theme. So here is what you need to do.
1. Sign up for a host, install your Wordpress script from scratch.
2. Look for the very same wordpress theme you used/bought in the past (will work with joomla, drupal whichever CMS) and set up like how you have set up as in the past. If you installed any plugins, install it again. If you make any tweaks in the css, tweak it again.
3. After everything is set, make sure if you post a blog, it look exactly like how the theme look like in the past. Now go to www.httrack.com to download this program. This software will help you mirror your Lost site. After that go to http://wayback.archive.org/, look for the very recent archive. Copy the Archived URL and paste it into your httrack that mirror the archived site.
4. Now you have an offline version of your archived site. You are going to need to go to your very first post, Copy it and paste it 1 by 1 to your wordpress theme that you installed previously. Make sure that you change the "Date Posted" like the one in your mirrored/archived site.
The only thing you cannot retrieve is the comment people posted in the past. BUT, it will all be the same like the past if you follow the step closely. It certainly will not affect search engine like google since its under the same domain. If your cms also have login function then it won't work already since you store your visitor's logins in databases.
If you only have a small cms site, then you don't need to mirror the offline version using httrack. It will work copy pasting through wayback.archive.org. The reason behind archiving it is it make browsing faster since it's offline. Hence speeding your copy pasting process.
It is your last resort if imountain never coming back up again.. Good Luck and I wish you all the best with your sites
Posted by boyhowdy, 02-23-2013, 09:08 AM Awesomely helpful, Hasel - thanks much.
I'm currently waiting to hear from the guy who originally modified and tweaked the basic Wordpress theme I use to see if he has a local copy of that modified theme to reinstall it. Even if he just has the modified CSS file and page templates, it sounds like I could rebuild from there.
If not, I'll be at odesk looking for someone to redo the design based on the way it looks in wayback...and to do the copy and paste of blog content. Thanks to all for helping with this; I feel like I've ended up with a much clearer sense of what I'd be asking for a developer to do.
Posted by WooVPN - Hasel, 02-23-2013, 09:34 AM
I'm currently waiting to hear from the guy who originally modified and tweaked the basic Wordpress theme I use to see if he has a local copy of that modified theme to reinstall it. Even if he just has the modified CSS file and page templates, it sounds like I could rebuild from there.
If not, I'll be at odesk looking for someone to redo the design based on the way it looks in wayback...and to do the copy and paste of blog content. Thanks to all for helping with this; I feel like I've ended up with a much clearer sense of what I'd be asking for a developer to do.
I tried to identify your theme and it's this
http://wordpress.org/extend/themes/blass2, right?
I'd say there is not much CSS being tweak.. It will not cost much if you hire someone from Odesk. Any experienced web designer can finish it within 15 minutes if he understands what you want. Perhaps less. If you go to wordpress.org or stackoverflow.com. Just post your questions there I'm sure someone will be willing to guide you with the css. It's a community so it's free.
Posted by nettiapina, 02-23-2013, 09:51 AM Really sorry to hear about this situation. In a good case it's easy enough to piece sites together if all the content is available somewhere (Google cache / Archive.org are classic examples), but it's time consuming. WordPress has several good backup tools that can take an automated backup of all the site content. I've been using BackWPUp (and some premium ones). It's not that hard to set up, and cheap FTP account or Amazon S3 could be a good destination for the external backup. If that seems too hard, you can set the plugin to send only the database contents (blog posts etc) to your mail.Quote:
Posted by WooVPN - Hasel, 02-23-2013, 09:56 AM
WordPress has several good backup tools that can take an automated backup of all the site content. I've been using BackWPUp (and some premium ones). It's not that hard to set up, and cheap FTP account or Amazon S3 could be a good destination for the external backup. If that seems too hard, you can set the plugin to send only the database contents (blog posts etc) to your mail.
Posted by nettiapina, 02-23-2013, 10:01 AM
Posted by boyhowdy, 02-23-2013, 10:39 AM You guys are all awesome. Thanks for functioning as an advice forum; I know it's off topic here, but quite needful.
Hasel, you're right on: blass2, with some tweaks that I care about. Hopefully the HTML on the wayback data will specify what those tweaks are, so that your time estimate is correct; I'm certainly willing to pay for an hour or two if the alternative is relearning CSS for a full day that I do not have.
My current post on oDesk is vague and tries to do too much; looks like I'll be reposting as two separate jobs:
1. Tweak blass2 based on wayback appearance
2. At later date, scrape and import 600 entries.
Is that right?
Also : Do I have my host install Wordpress BEFORE step 1?
Posted by WooVPN - Hasel, 02-23-2013, 11:50 AM Joshua,
I think you need to be more descriptive than that. People might think you are mirroring illegally.Tell them your problem too.
Not many people know what is way back. You need to state "CSS is a must, PHP and html are an added plus. Just for safety purposes you may encounter, but most designer should have these skill together if they already know php.
Do state for the 2nd tasks, that the person need to change date of copied posting exactly like how it is in archive. (It is better you try to copy and paste a few post yourself to try how it go in case anything happen)
Not Exactly sure what you mean by "Do I have my host install wordpress BEFORE step 1?"
You can install yourself or ask your host for assistance. Since you are going to hire a designer then you might as well ask them to install a local version of wordpress and work locally from their PC. It's way faster than doing it online. Just tell them you need it done through "Xampp" or Lamp. After that they should upload it to your host. If it look good then they get paid.
Posted by teaching_girl, 02-23-2013, 06:40 PM Ionity:
Thank you for your kind words, and your detailed advice for the future. At the moment, it is difficult to feel that there is any future; I am still in shock.
BigScoots-Hasel:
Thank you for your detailed advice. It sounds reassuringly possible, but in fact there is no archive of my website in the "wayback" archive. Perhaps there are only archives of popular sites?? Anyway, mine does not seem to be there.
But you are both very kind to try to explain and to help those of us in this appalling predicament.
But getting back to imountain again, I have a question:
My site was hosted on two servers:
ns1.imountain.com
&
ns2.imountain.com
According to the Whois page for imountain.com, there are 4 servers.
ns1..... and ns2.....(mine) have no IP addresses listed next to them.
But ns3 and ns4 each have their IP addresses listed.
Does this mean that the people whose sites are hosted on servers 3 and 4 are fine and that their sites are still OK aand still visible on the internet?
And only us unlucky ones whose sites are hosted on servers 1 & 2 are in the dreadful situation of having a site which has disappeared?
What does it really mean?
Can anyone explain this simply, please?
Thank you.
Posted by Patrick, 02-23-2013, 06:56 PM
Posted by barramya, 02-23-2013, 07:00 PM Annoyingly I paid for a batch of hosting up front, and they still owe me a year
I have found a partial backup of the site (files) and have the database as well which is the major thing for my site!
Posted by Chris-M, 02-23-2013, 07:26 PM Hi teaching_girl,
The ns1-4 addresses are not actually the servers that hosted your site. They are the name servers which told visitors where to load your site from (think of name servers like a telephone directory, you can look up a name to get someone's number).
So your site would have been hosted on a single server at imountain but the DNS was serviced by two nameservers.
It's odd that Wayback Machine don't have a snapshot of your site. Have you tried Google's cache? Try a Google search like this:
cache:yourdomain.com
And see what comes up.
Best,
Chris
Posted by ServerBarter, 02-23-2013, 07:47 PM Hopefully it will be backup soon waiting for a ticket to be answered....
Posted by Patrick, 02-23-2013, 08:01 PM
Posted by WII-Aaron, 02-23-2013, 08:04 PM Does anyone know how to get ahold of Brandon? If I can talk to him I can probably get everyone's data.
Posted by (Stephen), 02-23-2013, 08:19 PM
Posted by barramya, 02-23-2013, 08:39 PM I tried e-mailing and my e-mails have bounced back from the imountain.com addresses (originally delayed, now returned).
Posted by NateN34, 02-23-2013, 08:40 PM Yeah, they are done for.. they should of shutdown ages ago, instead of letting their customers float and their debt to build up more. Also, about this Brandon guy...... I don't think he works for this company no more. He has not been on any websites, answered tickets or did any work on the servers in about 6+ months now.
I paid for a year for a server, about 4 months ago. Do you think PayPal will still allow me to file a dispute and get my remaining money back?
Posted by Patrick, 02-23-2013, 08:44 PM
Posted by WooVPN - Hasel, 02-24-2013, 12:54 AM
BigScoots-Hasel:
Thank you for your detailed advice. It sounds reassuringly possible, but in fact there is no archive of my website in the "wayback" archive. Perhaps there are only archives of popular sites?? Anyway, mine does not seem to be there.
As Chris has pointed out those are just name servers to where you bought your domain from. I don't know how to put it in a fancy word but simply, it rename your site IP address so that it is www.teachinggirl.com instead of 3434.34.342 (Just as an example)
It is impossible that your site never got archived, unless if you included this metatags="no follow, no index" rules in your header html. It tells search engine not to crawl your site. And no, archive crawls pretty much every site. If you could show me your website perhaps I can point you the way or the reason archive did not store your site.
Posted by nettiapina, 02-24-2013, 01:09 AM WordPress site owners who are trying to scrape the site contents from html files: there's a plugin called "HTML Import 2" that might do the import part for you.
http://wordpress.org/extend/plugins/import-html-pages/
It's not the most easy to use, but usually works well after some trial and error. Check the User Guide. You need to be able to specify the content area of the document, so the non-technical may need a bit of help for this step. However, it's way faster than cut and pasting content.
Posted by teaching_girl, 02-25-2013, 01:11 PM Chris-M & BigScoots-Hasel - Thank you both again.
Wayback doesn't have my site. It just said "Wayback Machine doesn't have that page archived".
Google cache: I had a tiny bit more luck. Only the homepage came up, and only in Japanese.
I couldn't access any other pages through the links to my other website pages that could be seen on my home page/site map, either in English or in Japanese.
And what I could see bore very little resemblance to my website page. No colour, no design, no graphics, just a list of links to subsequent pages, which when you click on them, you get the usual "Internet Explorer can't access page" information.
However, if I type my domain name into Google, all the page titles and descriptions of each page appear correctly, but you cannot see the pages, of course.
Anyway, even seeing the archive of my site probably won't help me much - it might even depress me further!!!!!!!!!!!!! If that is at all possible!!
I will try to contact the man who coded my site in the first place. Perhaps he kept a copy of the stuff he gave me on a CD when he finished the site. But since I didn't hire him to maintain the site, he perhaps gave me everything he had made.
It is hard to believe that only one week has passed since our sites went down. It feels like a lifetime. Thanks again to everyone who tried to do something to help us all.
Posted by Jedito, 02-25-2013, 01:28 PM
I paid for a year for a server, about 4 months ago. Do you think PayPal will still allow me to file a dispute and get my remaining money back?
Posted by Chris-M, 02-25-2013, 03:01 PM
Wayback doesn't have my site. It just said "Wayback Machine doesn't have that page archived".
Google cache: I had a tiny bit more luck. Only the homepage came up, and only in Japanese.
Can you PM me or reply to this thread with your URL? I am happy to take a look to see if I can find anything cached anywhere.
Cheers,
Chris
Posted by WooVPN - Hasel, 02-25-2013, 08:53 PM teaching_girl,
I can't see any problem why your site is not archive unless the site is a new site. Sometimes new sites can take a few months before even it is archived. Typically if you don't receive much traffic. And if you never submit your site into google directory listing it may be the case too. But I dare not to speculate unless I took a look at your site.
The reason you're seeing a partial completed archived site just like how you've described is because the spiders "Fall off the cliff while crawling" so to say. It jump to outbound links and never came back. (Crawled to other site that you link to in your site) Unlucky
Posted by bigtimbers, 03-01-2013, 10:18 AM <<snipped>>
FYI - imountain is NOT aka Iron Mountain. Iron Mountain is a very big, very reputable company. http://www.ironmountain.com/
Posted by waynedpj, 03-01-2013, 12:06 PM
thanks again.
Posted by Justin, 03-01-2013, 01:03 PM
thanks again.
Posted by NateN34, 03-01-2013, 06:52 PM
They were called Iron Mountain Hosting, from 2008 and earlier. That is until Iron Mountain Inc filed a suit against them, for trademark infringement and they changed their name to iMountain.
http://hostjury.com/blog/view/124/ir...gement-lawsuit
Posted by rmd24, 03-05-2013, 01:53 AM Okay this is getting WEIRD! There were 3 or 4 posts after this one openly speculating about/asking for recovery options and then speculating about why posts and threads that do this are being deleted (even threads in which no one had advertised any unproven recovery services). The last post was by someone who simply stated that he or she was wondering why these threads/posts are getting deleted too and was contacting the forum mods about it.
Can someone tell me how this is doing anything wrong?
Posted by TheNiceUb3r, 03-05-2013, 03:38 AM I my be new but that sucks I am sorry to hear that
Posted by Justin, 03-05-2013, 10:30 AM As this has now gone off course from being an outage discussion to discussions about the now defunct host /thread. If anyone has further useful NEW information to add please report this thread to us and we'll revisit opening this thread for response. At this point though there doesn't seem like any new verifiable information will present itself.
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