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Ecatel Down? 9-22-2012 10PM CHicago time




Posted by Onessa, 09-23-2012, 12:42 AM
Anyone else noticing un-pingable and all panels offline?

http://www.ecatel.info/
http://helpdesk.ecatel.net
http://myserverpanel.net
http://www.ecatel.net/
http://ecatel.co.uk/

Both my servers are unreachable since

CHICAGO, United States, Illinois
10:00p-11:50p Sat, Sep 22 2012


this is weird coincidentally about same time last month all services were down too supposedly due to fiber cuts and construction when in fact it seems its possible DDOS ive heard about by anons??

Anyways this is frustrating as **** anyone have any news on this?

Posted by Appdeveloper, 09-23-2012, 01:00 AM
This is another thread on this in the exact same section.

http://www.webhostingtalk.com/showthread.php?t=1193064

Posted by Onessa, 09-23-2012, 01:04 AM
Quote:
Originally Posted by Appdeveloper
This is another thread on this in the exact same section.

http://www.webhostingtalk.com/showthread.php?t=1193064
It says 9-18-12 on date assumed it was 5 days old my apologies for not noticing the discrepancy. But yeah seems very weird this issue happens 2 months in row about same time frame not what i call "redundant". Hope its resolved soon

Posted by MMJPat, 09-23-2012, 01:05 AM
Looks like it's back online but a few locations still have 100% packet loss :x

Posted by Onessa, 09-23-2012, 01:08 AM
Quote:
Originally Posted by MMJPat
Any of you guys had strange intermediate packet loss on your servers recently? (past few weeks)
Yes but its been happening off and on alot lately very frustrating but nothing too serious compared to completely offline nodes

Posted by Brown Ghost, 09-23-2012, 01:08 AM
http://noc.ecatel.net/
online

All my servers online now

Posted by Onessa, 09-23-2012, 01:10 AM
yep same here(back online) hopefully thats the last of this nonsense or im moving over to servius when i can afford the downtime

Posted by cmaniac, 09-23-2012, 01:21 AM
Just posting to confirm, 14 out of my 16 servers are back online.
Looks like it's becoming fully functional again.

Posted by hostpike, 09-23-2012, 01:42 AM
my servers online.
but hope not again...

Posted by Ecatel, 09-23-2012, 02:25 AM
hello,

issue has been solved, broken memory has been replaced.
We will perform some major network upgrades within the next month to prevent future problems and optimize redundancy. Customers will be informed per email about this.

Our apologies for the inconvenience caused by this matter.

Posted by DeltaAnime, 09-23-2012, 02:31 AM
Quote:
Originally Posted by Ecatel
hello,

issue has been solved, broken memory has been replaced.
We will perform some major network upgrades within the next month to prevent future problems and optimize redundancy. Customers will be informed per email about this.

Our apologies for the inconvenience caused by this matter.
Please enable source validation on all ports.

Francisco

Posted by cakecakecake212, 09-23-2012, 03:39 AM
Quote:
Originally Posted by Ecatel
hello,

issue has been solved, broken memory has been replaced.
We will perform some major network upgrades within the next month to prevent future problems and optimize redundancy. Customers will be informed per email about this.

Our apologies for the inconvenience caused by this matter.
While I do dislike the (increasingly common) downtime, I do have to say i LOVE how you guys updated us this time. It makes the downtime less stressful. So at least you're doing that right, thanks guys.

Posted by Amitz, 09-23-2012, 06:22 AM
Quote:
Originally Posted by DeltaAnime
Please enable source validation on all ports.

Francisco
Not going to happen and you know that...
That would endanger their business model.

Posted by SceneSRV, 09-23-2012, 06:46 AM
Quote:
Originally Posted by DeltaAnime
Please enable source validation on all ports.

Francisco
Oh no, could you imagine the world without spoofed syn? Mercy.

Posted by Brown Ghost, 09-23-2012, 07:08 AM
ECATEL!!!!

Ive called the emergancy phone number, the phone is off
i have made 911 call in myserverpanel.
No reply from you 5 hours now!!

You messed up the firewall rules i think!
Our server is online, and web is running, but all access to the server is offline
FTP, SQL, REMOTE, Development tools

On all my servers!!
We have development week, and we have 4 developers here on location at at 100$ in hour per person, wasting our money, a the cannot work.. 6 hours now 400$X6

GRRRRRRRRRR WTF in going on??

Even our remote emergency Idrac card access lines are not working!

Posted by Crsr, 09-23-2012, 07:13 AM
Quote:
Originally Posted by SceneSRV
Oh no, could you imagine the world without spoofed syn? Mercy.
A much nicer world, less crowded networks and less bandwidth wasted.



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