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Is Snelservers Down?
| Posted by dthbah2006, 04-05-2012, 02:20 PM |
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Anyone else have servers out at SnelServer? |
| Posted by Sparkphase, 04-05-2012, 03:32 PM |
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There website is up. Don't have any services with them though. |
| Posted by dthbah2006, 04-05-2012, 03:35 PM |
Quote:
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Originally Posted by Sparkphase
There website is up. Don't have any services with them though.
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Their front end web site has been up all along.
I had an issue with them yesterday for about 1/2 hour being down.
It's going on 2 hours now and there is no response to a support ticket as well.
 |
| Posted by DotVPS-J, 04-05-2012, 06:50 PM |
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I've been waiting for a server told due on Tuesday evening its now midnight Thursday... |
| Posted by Aznboy4life, 04-05-2012, 09:26 PM |
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They look to be up and running. |
| Posted by dthbah2006, 04-05-2012, 09:51 PM |
Quote:
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Originally Posted by Aznboy4life
They look to be up and running.
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I have no idea what is going on with the server or with SnelServer not responding to the support ticket.
Usually the support tickets are answered and resolved quickly.
I am unable to connect to IPMI through the control panel to reboot the server and the KVM is unresponsive.
The server has been down now over 8+ hours without a response from SnelServer support team.
Not good. |
| Posted by DotVPS-J, 04-05-2012, 09:52 PM |
Quote:
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Originally Posted by dthbah2006
I have no idea what is going on with the server or with SnelServer not responding to the support ticket.
Usually the support tickets are answered and resolved quickly.
I am unable to connect to IPMI through the control panel to reboot the server and the KVM is unresponsive.
The server has been down now over 8+ hours without a response from SnelServer support team.
Not good.
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I'm guessing some one became ill?
What switch are you on? |
| Posted by dthbah2006, 04-06-2012, 05:05 AM |
Quote:
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Originally Posted by DotVPS-J
I'm guessing some one became ill?
What switch are you on?
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I have no idea as to the switch my server is on.
Everything that can be done remotely from my server management team has been tried unsuccessfully.
Not a peep from SnelServer support for 15+ hours and counting.
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| Posted by Goldwing, 04-06-2012, 08:31 AM |
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http://www.snelnoc.com/ Why not call them I have servers there and all OK - ordered one ( in stock) last night and it has been delivered, had small issue with deployment and ticket was answered within an hour or so. |
| Posted by dthbah2006, 04-06-2012, 08:37 AM |
Quote:
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Originally Posted by Goldwing
http://www.snelnoc.com/ Why not call them I have servers there and all OK - ordered one ( in stock) last night and it has been delivered, had small issue with deployment and ticket was answered within an hour or so.
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I received a support ticket response about 30 minutes ago stating the issue is now being investigated.
Hopefully the issue will be resolved quickly. |
| Posted by dthbah2006, 04-06-2012, 09:38 AM |
The issue has been resolved and the server is now back online.
Thanks!  |
| Posted by Snelinternet, 04-06-2012, 11:17 AM |
We are sorry for the delay in response, I hope everything is working fine again.
Please remember that if there is a critical issue that you can always contact us by phone. |
| Posted by Snelinternet, 04-06-2012, 01:49 PM |
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Just to clarify, this was an issue just with this server. Our network has not seen any disruptancies in the last few weeks. |
| Posted by backtogeek, 04-09-2012, 06:46 AM |
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Your Network has ground to almost a halt and has been getting worse for days. |
| Posted by Goldwing, 04-09-2012, 11:00 AM |
I can concur - transfer rates are abysmal - no reply to tickets and no one in office to respond to calls.
wget http://proof.ovh.net/files/100Mio.dat
--2012-04-09 02:30:46-- http://proof.ovh.net/files/100Mio.dat
Resolving proof.ovh.net... 188.165.12.106, 2001:41d0:2:876a::1
Connecting to proof.ovh.net|188.165.12.106|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: 100Mio.dat
100%[======================================>] 104,857,600 145K/s in 8m 7s
Rates are now down to around 80K/s
0% [ ] 541,660 86.2K/s eta 21m 23s |
| Posted by DotVPS-J, 04-09-2012, 11:32 AM |
I think its just the routing within Europe
wget -O /dev/null cachefly.cachefly.net/100mb.test
--2012-04-09 23:28:15-- http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net... 205.234.175.175, 2a00:7b80:3003:1::7
Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `/dev/null'
100%[======================================>] 104,857,600 83.4M/s in 1.2s
2012-04-09 23:28:16 (83.4 MB/s) - `/dev/null' saved [104857600/104857600] |
| Posted by Snelinternet, 04-10-2012, 05:10 AM |
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This issue has now been resolved, if it persists please open a support ticket so we can look into it. |
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