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My sites did down,Please help me contact rlshosting.com to restore services
| Posted by app1237, 03-26-2012, 11:31 AM |
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My website hosted with rlshosting.com has been down for 7 hours,I cannot connect to cPanel and cannot access my site via FTP.since downtime and no reply to ticket as of yet.I was very anxious,Please help me contact rlshosting.com to restore services,Thanks. |
| Posted by Askforhost-AJ, 03-26-2012, 11:34 AM |
It seems that, their main website is down too.
Any updates on twitter or any other social networking site? |
| Posted by Askforhost-AJ, 03-26-2012, 11:36 AM |
So, their WHOIS Privacy is protected, nameservers are showing as
Domain servers in listed order:
ns1.premiumcheap.com
ns2.premiumcheap.com
How you trust them? |
| Posted by BeZazz, 03-26-2012, 11:42 AM |
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Looks like they were on WHT about 2 hours ago. Maybe PM them? |
| Posted by CrocWeb, 03-26-2012, 11:44 AM |
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Do you have your own backups? |
| Posted by cd/home, 03-26-2012, 12:12 PM |
Quote:
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Originally Posted by Askforhost Hosting
Domain servers in listed order:
ns1.premiumcheap.com
ns2.premiumcheap.com
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Looks like they have white label nameservers nothing wrong with that...
Maybe its time they took the plunge and placed their main site along with client area onto a different server away from the servers they provision clients on so when a blackout happens at least their site will be visable. |
| Posted by KMyers, 03-26-2012, 12:26 PM |
Quote:
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Originally Posted by cd/home
Looks like they have white label nameservers nothing wrong with that...
Maybe its time they took the plunge and placed their main site along with client area onto a different server away from the servers they provision clients on so when a blackout happens at least their site will be visable.
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Its no problem if they have domain privacy on the nameservers but they should not have it on their primary domain. |
| Posted by cd/home, 03-26-2012, 12:27 PM |
Quote:
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Originally Posted by KMyers
Its no problem if they have domain privacy on the nameservers but they should not have it on their primary domain.
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Its their business I suppose they run it how they wish to run it  |
| Posted by KMyers, 03-26-2012, 04:38 PM |
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Its strange, they are still down |
| Posted by M Bacon, 03-26-2012, 06:12 PM |
I removed the signature quite a bit back. Unfortunately, we experienced a high level DDOS Attack and this has been resolved.
We are considering moving the billing system to a different server after this attack for sure.
The mail server is experiencing issues. We expect to have it resolved soon. |
| Posted by M Bacon, 03-26-2012, 08:45 PM |
The mail server is up now.
Please contact support [at] rlshosting.com for any further issues.
You may contact rlshosting [at] gmail.com too if our server is offline.
You may also see our facebook at http://facebook.com/rlshosting and see our twitter at http://twitter.com/#/rlshosting/. |
| Posted by cd/home, 03-26-2012, 08:48 PM |
Quote:
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Originally Posted by M Bacon
We are considering moving the billing system to a different server after this attack for sure.
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Good to see.
A 128MB Ram VPS will run WHMCS with ease  |
| Posted by M Bacon, 03-26-2012, 09:09 PM |
Yes. Agreed.  |
| Posted by hclloveh, 03-26-2012, 10:22 PM |
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I think we should care about something has gone here. |
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