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Offshore Racks Down
| Posted by Future-FTA, 12-20-2011, 11:11 PM |
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I have a few sites hosted by OffshoreRacks and all are down tonight. Tried going to there site and its down also. Anyone have any updates? |
| Posted by ezbnc, 12-20-2011, 11:23 PM |
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Yup sites down for me also, have you tried calling them yet? |
| Posted by Future-FTA, 12-20-2011, 11:26 PM |
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Havent called yet but looks like I need to. Hopefully they will get us back up asap. |
| Posted by Future-FTA, 12-20-2011, 11:31 PM |
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I could never find a number for support always had to use the support ticket. Wish they would notify us a little better when sites are down on whats going on. |
| Posted by hclloveh, 12-21-2011, 01:35 AM |
I prefer this is temporary downtime. As I know, many offshore hosting provider can't keep their uptime network as well, but not much from them are drop your data.  |
| Posted by Future-FTA, 12-21-2011, 01:49 AM |
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I hope so. I tried to call support number and all i get is the customer you are trying to reach is unavalible. Wish they would email us a heads up on what's going on. |
| Posted by hclloveh, 12-21-2011, 01:53 AM |
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Once you had a backup, let's go to other hosting provider. With offshore hosting, I recommend MonsterMegs. |
| Posted by jgoodwin, 12-21-2011, 06:36 AM |
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I have checked the site is working , but seems that there is no one on live chat. Help desk tickets may be a better option to contact them. |
| Posted by hclloveh, 12-21-2011, 06:51 AM |
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This is very good sound. As I told, this is temporary problem only. |
| Posted by SecureHostRichard, 01-22-2012, 12:12 PM |
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How long did the down time end up being? Did you get any idea of what happened and what was done so that it won't occur again? |
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