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123systems - vps down for more than 2 hours
| Posted by proxymen, 08-04-2011, 07:07 AM |
is ur vps also down ?
i have opened a ticket but still no reply |
| Posted by proxymen, 08-04-2011, 09:29 AM |
its been 3 hours i have opened the ticket but still no answer
{total downtime now is 5 hours} |
| Posted by cquinndesign, 08-04-2011, 09:37 AM |
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I am down too, this is bad! |
| Posted by cquinndesign, 08-04-2011, 10:26 AM |
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Have you had any luck? i have a premium vps and 3 other regular vps and two of them are down, I have 1 vps and 1 premium vps that is up. |
| Posted by proxymen, 08-04-2011, 11:13 AM |
nope....
and the worst is they have not replied my ticket yet 
its been 5 hours i have opened the ticket but still no answer
{total downtime now is 7 hours} |
| Posted by proxymen, 08-04-2011, 11:14 AM |
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did u get any replies ? |
| Posted by cquinndesign, 08-04-2011, 11:41 AM |
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I still have not heard anything either, what node are you on? i am on VZ39DLTX |
| Posted by proxymen, 08-04-2011, 12:29 PM |
i have paid them for one year or i would have shifted
{Still no reply to my ticket} |
| Posted by proxymen, 08-04-2011, 01:48 PM |
finally my vps is up {after almost 8 hours and 12 minutes}
but still no reply on my ticket |
| Posted by MrHien, 08-04-2011, 02:44 PM |
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Oops! My VPS was down almost 50 minutes, still down Ticket created, no response! |
| Posted by MrHien, 08-04-2011, 03:06 PM |
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Finally, got reponse and my vps up. |
| Posted by MrHien, 08-04-2011, 10:48 PM |
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My VPS was down again, still down |
| Posted by Mbatch, 08-04-2011, 11:02 PM |
Quote:
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Originally Posted by MrHien
My VPS was down again, still down
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What was the problem the last time? |
| Posted by MrHien, 08-04-2011, 11:23 PM |
Quote:
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Originally Posted by Mbatch
What was the problem the last time?
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They only tell me they're working on it, no tell me what problem.Downtime is 6h16m (Pingdom) |
| Posted by MrHien, 08-05-2011, 01:27 AM |
Maybe data was lost and got reponse
Quote:
Due to the recent downtime issues you have experienced, We have done the following for you.
1.) Granted you $25.00 account credits
2.) (1) Year extension on your service
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due to hardware problem. Not important data on this vps. only config file. i have rebuild it again. |
| Posted by wlsiew, 08-05-2011, 02:42 AM |
Quote:
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Originally Posted by MrHien
Maybe data was lost and got reponse
due to hardware problem. Not important data on this vps. only config file. i have rebuild it again.
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May I know which node your VPS located as my VPS is down too. |
| Posted by minhmeo, 08-05-2011, 04:32 AM |
@MrHien: which node you are on  |
| Posted by MrHien, 08-05-2011, 07:07 AM |
Quote:
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Originally Posted by minhmeo
@MrHien: which node you are on
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This VPS is on node VZ61DLTX |
| Posted by proxymen, 08-09-2011, 01:30 PM |
i want to inform u people that they closed my ticket even without answering my ticket....
hats off to their support system |
| Posted by proxymen, 08-10-2011, 10:48 PM |
got a reply saying that there was no downtime
wtf ???????????????? |
| Posted by Mbatch, 08-10-2011, 10:51 PM |
Quote:
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Originally Posted by proxymen
got a reply saying that there was no downtime
wtf ???????????????? |
Point them to this thread to refresh their memory. |
| Posted by proxymen, 08-10-2011, 10:56 PM |
Quote:
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Originally Posted by Mbatch
Point them to this thread to refresh their memory.
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thanks for ur suggestion...
will do it right away |
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