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SLHost down?
| Posted by w3bdesign, 08-03-2011, 09:25 AM |
SLHost seems to be down for me, and has been for several hours.
According to support, it's a network issue, but when I ask them about refund related to their 99.9% uptime guarantee, I get canned response. This is the second time in a short period of time I have had downtime with this provider for more than a few hours. |
| Posted by w3bdesign, 08-03-2011, 03:02 PM |
Still nothing, they just lost another customer.  |
| Posted by gt-colo-dedi, 08-04-2011, 06:47 AM |
|
What type of services do they supply you? |
| Posted by w3bdesign, 08-04-2011, 07:00 AM |
Currently we have a VPS with them.
Server is up now, after 13 hours of downtime. |
| Posted by gt-colo-dedi, 08-04-2011, 07:02 AM |
>13 hours of downtime
Not good, have you considered a dedicated server? I recommend checking your terms and conditions in regards to their SLA. |
| Posted by w3bdesign, 08-04-2011, 08:11 AM |
Yes, I got a free month in return.
Yes, I have considered a dedicated server, but I am not sure if that would be the best solution for me. Would a cloud VPS be better? |
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