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FDC Down?
| Posted by SparoHawk, 04-23-2011, 11:26 AM |
|
Anybody else having trouble with FDC? |
| Posted by WebFoundation, 04-23-2011, 12:02 PM |
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Yup, our server went down at 10ish AM. |
| Posted by SparoHawk, 04-23-2011, 12:03 PM |
Quote:
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Originally Posted by Stacie
Yup, our server went down at 10ish AM.
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Any update from FDC?
thanks |
| Posted by OnTrackIT, 04-23-2011, 12:14 PM |
Just got this:
There was a power interruption at the Chicago Facility. Our techs are working to
bring your servers back online. If your server is not back on line within the
next 60min, please re-open this ticket and provide your root or administrator
password so we can check the server.
--
Lechaim
FDCServers.net
Flaming joke, what happened to UPS and Generator feeds. Now have several virtual servers with corrupt hard drives.
WELL DONE FDC! |
| Posted by WebFoundation, 04-23-2011, 12:21 PM |
Quote:
|
Originally Posted by OnTrackIT
Just got this:
There was a power interruption at the Chicago Facility. Our techs are working to
bring your servers back online. If your server is not back on line within the
next 60min, please re-open this ticket and provide your root or administrator
password so we can check the server.
--
Lechaim
FDCServers.net
Flaming joke, what happened to UPS and Generator feeds. Now have several virtual servers with corrupt hard drives.
WELL DONE FDC!
|
That facility has very good redundant power system since its located within the CBOT building. Probably a mishap. Things happen. |
| Posted by CH-Shaun, 04-23-2011, 12:22 PM |
Quote:
|
Originally Posted by OnTrackIT
Just got this:
There was a power interruption at the Chicago Facility. Our techs are working to
bring your servers back online. If your server is not back on line within the
next 60min, please re-open this ticket and provide your root or administrator
password so we can check the server.
--
Lechaim
FDCServers.net
Flaming joke, what happened to UPS and Generator feeds. Now have several virtual servers with corrupt hard drives.
WELL DONE FDC!
|
http://www.fdcservers.net/datacenter_chicago_pics.php |
| Posted by SparoHawk, 04-23-2011, 12:24 PM |
|
thanks for the update, let hope everything is back to normal in 60min |
| Posted by OnTrackIT, 04-23-2011, 12:34 PM |
Quote:
|
Originally Posted by Stacie
That facility has very good redundant power system since its located within the CBOT building. Probably a mishap. Things happen.
|
Depends how good there own infrastructure is. |
| Posted by WebFoundation, 04-23-2011, 12:52 PM |
Quote:
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Originally Posted by OnTrackIT
Depends how good there own infrastructure is.
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It's good.. |
| Posted by coolnikin, 04-23-2011, 01:22 PM |
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support seems overwhelmed by this outage, they haven't replied to my tickets for last 2 hours! |
| Posted by OnTrackIT, 04-23-2011, 01:26 PM |
Quote:
|
Originally Posted by Stacie
It's good..
|
How do you know this Stacie? Are you an employee of FDC? As of yet nothing on WHT from them.
All I got was "Were sorry" in a ticket. |
| Posted by coolnikin, 04-23-2011, 01:28 PM |
Quote:
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Originally Posted by OnTrackIT
All I got was "Were sorry" in a ticket.
|
atleast you got a reply, i am really annoyed ; still waiting for a reply |
| Posted by SparoHawk, 04-23-2011, 01:28 PM |
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im still missing 1 server, its over been over 60 minutes |
| Posted by WebFoundation, 04-23-2011, 01:36 PM |
Quote:
|
Originally Posted by OnTrackIT
How do you know this Stacie? Are you an employee of FDC? As of yet nothing on WHT from them.
All I got was "Were sorry" in a ticket.
|
Because their power infrastructure is solid like I stated before.
Either way I rather have them work on the issue then respond to the tickets at this point. |
| Posted by WebFoundation, 04-23-2011, 01:51 PM |
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Our server is back online running FSCK, cheers. |
| Posted by SparoHawk, 04-23-2011, 02:32 PM |
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im still missing 1 server , damn |
| Posted by RyanD, 04-23-2011, 08:03 PM |
Quote:
|
Originally Posted by OnTrackIT
Flaming joke, what happened to UPS and Generator feeds. Now have several virtual servers with corrupt hard drives.
WELL DONE FDC!
|
That facility does not have UPS or Generator power. Nothing happened to them, they just don't have them. |
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