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tmzvps.com is down, my vps on node NLmanaged1 is down too
| Posted by LXJTian, 03-24-2011, 09:49 AM |
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hello, My vps TMZ-1536 on node NLmanaged1 is down , but I only used 1days, what happens, Your tmzvps.com can not open also. please reply fast! |
| Posted by Up2vps, 03-24-2011, 09:51 AM |
node? or your vps only?
are you try call them? |
| Posted by LXJTian, 03-24-2011, 10:04 AM |
Quote:
|
Originally Posted by Up2vps
node? or your vps only?
are you try call them?
|
Mybe vps node have problem, My vps is down, I can not boot it, I has been pm them |
| Posted by TmzHosting, 03-24-2011, 11:42 AM |
We are still looking into why your VPS is down. I have 2 admins working on your situation.
Once we find out whats going on I will PM you and I will have an admin reply to your ticket, and you will be compensated for the downtime.
- Daniel  |
| Posted by TmzHosting, 03-24-2011, 12:08 PM |
Everything should be back up. You opened a thread, 2 minutes after PMing me and opening a support ticket.
It was not necessary as WHT is not TMZ's support desk. Let me know if everything is working on your side the way you want it to, and I will have our billing department credit your account accordingly.
- Daniel |
| Posted by LXJTian, 03-24-2011, 08:21 PM |
Quote:
|
Originally Posted by TmzHosting
Everything should be back up. You opened a thread, 2 minutes after PMing me and opening a support ticket.
It was not necessary as WHT is not TMZ's support desk. Let me know if everything is working on your side the way you want it to, and I will have our billing department credit your account accordingly.
- Daniel
|
OK, I will contact you or submit ticket to TMZ support direct, why i post to here because i only used 1 days vps server is down! |
| Posted by LXJTian, 03-24-2011, 08:23 PM |
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thanks to everyone here, my vps is back online now, thanks |
| Posted by TmzHosting, 03-24-2011, 08:46 PM |
I understand also, but next time god forbid something happens, please open a support ticket and someone will get right on it. We have 24/7 support so issues are dealt with quickly.
- Daniel |
| Posted by net, 03-24-2011, 08:51 PM |
Quote:
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Originally Posted by LXJTian
thanks to everyone here, my vps is back online now, thanks
|
Good to see that.
If you want to re-open this thread, just use http://www.webhostingtalk.com/report.php?p=7356357
/thread closed. |
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