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Virpus Node ovzdorsey is down
| Posted by Gnate3, 01-27-2011, 01:32 AM |
My VPS in Virpus Node ovzdorsey went down 1 and half hours ago. I got a ticket from the support after 30 minutes telling that they are rebooting the server and it'll be up. But still after 1 hour the VPS id still down. No response from the support.
Anyone having the same issue? Can this be a data loss also like last time? |
| Posted by Gnate3, 01-27-2011, 02:57 AM |
|
After 3 hours VPS is still down and no response from the support! |
| Posted by Gnate3, 01-27-2011, 03:58 AM |
After 4 hours of downtime, this is their reply!
"Hello,
We will update you.
Warm Regards,
Support Engineering Group
Virpus Networks, Inc. " |
| Posted by windywinter, 01-27-2011, 09:05 AM |
Did you try boot your vps via the panel?
I guess their support group is outsourced and cannot handle technical issues. So while their technicians are busy recovering the last outage, response speed for new outages drops to the bottom. |
| Posted by Gnate3, 01-27-2011, 09:53 AM |
Quote:
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Originally Posted by windywinter
Did you try boot your vps via the panel?
I guess their support group is outsourced and cannot handle technical issues. So while their technicians are busy recovering the last outage, response speed for new outages drops to the bottom.
|
It's not even possible to reboot the VPS from SolusVM. Tried several times. But it's not working. |
| Posted by ThatVPSGuy, 01-27-2011, 11:30 PM |
In case you didn't see: virpus.com/forum/showthread.php?t=168&page=2
"ovz-dorsey also appears to be an effected node, although data is intact. We are moving all VM's off this node."
I don't know how a node becomes effected from a security breach that is almost a week old. This worries me. |
| Posted by windywinter, 01-27-2011, 11:34 PM |
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WTF! I'm wondering if they actually fixed the security breach or just lied to us. |
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