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gigenetcloud.com again down
| Posted by pueblosnet, 01-20-2011, 09:27 PM |
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My server are again with problems, that cloud start looking less stable than a shared enviroment, I hope they solve that soon. |
| Posted by pilsentico, 01-20-2011, 09:43 PM |
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how many downtimes have you got this already? |
| Posted by pueblosnet, 01-20-2011, 09:45 PM |
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about 1 for week in the last 3 weeks aprox |
| Posted by chrda, 01-20-2011, 10:59 PM |
I had 2 downtimes myself with a few hours each.
Not good for my client high traffic site, so i created a "cloud" server setup myself.
Atleast stable  |
| Posted by logart, 01-20-2011, 11:46 PM |
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I did not have any downtime on either of my gigenetcloud servers, not today anyways. |
| Posted by pueblosnet, 01-21-2011, 07:10 AM |
I got another 15 minutes downtime today for an "incoming attack" to the cloud as they told me a few minutes ago.
Didn't you go offline the other day with the another DDos attack? |
| Posted by RSkeens, 01-21-2011, 08:27 AM |
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Thread moved to Providers and Network Outages. |
| Posted by logart, 01-21-2011, 12:05 PM |
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I have been down twice from DDoS attack on gigenetcloud in the past couple weeks. |
| Posted by pueblosnet, 01-21-2011, 12:08 PM |
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Hello logart! are you using them for more time? I'm new there and my experiencie with the cloud for the moment it's not very good, it's stable normally? |
| Posted by adamnp, 01-21-2011, 12:44 PM |
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Did you submit a support ticket at all? any response? |
| Posted by logart, 01-21-2011, 01:12 PM |
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@pueblosnet I have only been with them for a short time. I also subscribe to 4 other cloud hosts to evaluate them all. |
| Posted by pueblosnet, 01-21-2011, 01:56 PM |
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Yes, I sent a ticket and their reply it's always very fast, about 5 minutes average, their support it's very good. But their cloud it's not very stable for my experience. |
| Posted by ameen, 01-21-2011, 03:37 PM |
Hello,
We had a couple of large DDOS attacks. We have identified one device in our infrastructure which doesn't seem to like DDOS attacks > 5Gb/s. We will be removing this device on our end of the month maintenance. We also removed the customers causing this. We will be sending out an email shortly with more details. |
| Posted by ameen, 01-21-2011, 03:47 PM |
Quote:
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Originally Posted by pueblosnet
Yes, I sent a ticket and their reply it's always very fast, about 5 minutes average, their support it's very good. But their cloud it's not very stable for my experience.
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I am sorry to hear your not having a stable experience, other then the DDOS attacks we had an isolated outtage first in 6 months a couple of weeks ago. We are working on adjusting certain parts of the infrastructure to minimize effect the ddos attacks > 5gb/s. Also we are going to be announcing some changes and updates. |
| Posted by pueblosnet, 01-21-2011, 05:07 PM |
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ok, thanks |
| Posted by Apolo, 01-21-2011, 05:31 PM |
Quote:
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Originally Posted by ameen
We also removed the customers causing this
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Not to go offtopic, but that statement sounds disturbing to me. Not the *removed* part, but the *causing* part. Unless you really mean it, most of the times the site owners are the victims, the hopeless targets, not the source of the attacks. |
| Posted by pueblosnet, 01-23-2011, 06:51 AM |
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More downtime now, and last night... I'm starting don't believing their replies. |
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