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hetrixbyte down for last one day?




Posted by superprogram, 09-24-2010, 01:20 PM
Anyone has any idea when hetrixbyte would be up again?
And where are the servers located

Posted by superprogram, 09-25-2010, 08:22 PM
So, no-one uses them at the forum?

Posted by [HB]Andrei, 10-04-2010, 10:13 AM
Hello,

In September we only had around 15minutes downtime, and that was only cause of a network issue our datacenter had at the time, but they solved it out very fast.

Stats from our tracker:
2010-10
99.64%
15 min(s) 32 sec(s)

In certain cases your IP can get blocked by the server's firewall if you fail too many logins in cPanel or FTP or webmail, so that could be the reason you thought the host is down. If this happens all you need to do is mail us with your IP address at support[@]hetrixbyte.com and we'll remove the block from the firewall.

Also sorry for the delay responding to this thread but we don't monitor these forums every day.

If you have any other questions or problems let me know.

Have a nice day.



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