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[Merged] nordicvps down?
| Posted by mallee, 09-20-2010, 04:02 PM |
Hello!
I have a VPS at NordicVPS. Everything went good, but my VPS was down and after I switched on, it shutted down again. I cannot boot now. Their website doesn't work (it gives me timeout), also I can't send a support ticket or see my invoices (I think everything is ok with my invoices).
Has anyone the same issues?
Hope, it's a temporary issue. |
| Posted by HUGOBLUE, 09-20-2010, 04:13 PM |
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Its a temporary issue. Sorry for the downtime. We are working to bring the server back on the network. Homepage is hosted on the main node so its also unavailable right now. |
| Posted by mallee, 09-20-2010, 04:18 PM |
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Thanks for the answer. |
| Posted by Sajtxl, 09-20-2010, 04:33 PM |
Any estimated time?
A good idea are tho create a status site on another network so you can informed the customer if you have any network issue.
Thanks.
Gunnar S |
| Posted by Sajtxl, 09-20-2010, 04:35 PM |
Down since 22:10  |
| Posted by mallee, 09-20-2010, 04:57 PM |
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Hugoblue: Are you using Raid? Raid 0-1-10? |
| Posted by HUGOBLUE, 09-20-2010, 05:08 PM |
@Sajtxl: We are back online. Only one node experienced network downtime. We had a failure on a another node but that only caused a minor timeout.
@malle: All servers are using RAID10 (4/8 disks) |
| Posted by mallee, 09-20-2010, 05:10 PM |
It's online again  |
| Posted by HUGOBLUE, 09-20-2010, 05:12 PM |
Please note that we have announced upgrade of power and backbone on our rack in Germany.
Date: 22th September 2010
We do not expect any downtime
Please follow us on twitter: @nordicvps |
| Posted by Sajtxl, 09-20-2010, 05:16 PM |
|
Node FRA03 still down and no answer of ticket ? |
| Posted by HUGOBLUE, 09-20-2010, 05:28 PM |
Quote:
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Originally Posted by Sajtxl
Node FRA03 still down and no answer of ticket ?
|
Your VPS should also be online again now. 
Again, sorry for the unexpected downtime.  |
| Posted by Sajtxl, 09-20-2010, 05:32 PM |
Quote:
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Originally Posted by HUGOBLUE
Your VPS should also be online again now.
Again, sorry for the unexpected downtime.
|
Yes, it's up now. |
| Posted by Sajtxl, 09-20-2010, 05:36 PM |
Quote:
|
Originally Posted by HUGOBLUE
Please note that we have announced upgrade of power and backbone on our rack in Germany.
Date: 22th September 2010
We do not expect any downtime
Please follow us on twitter: @nordicvps
|
On your "Portal Home" you have this info:
20/09/2010 - Maintenance of the backbone infrastructure
Due to an expansion of the backbone are needed between 5:00 and 8:00 clock clock work on the.....
20/09/2010 - Maintenance of the power supply
DC perform scheduled maintenance on the power supply. Failures or disruptions are not.....
But, thats 20th September 2010, not 22th?
"between 5:00 and 8:00 clock" ?. am or pm?
Normally it's a good idea to send an email about this type of service on the nod |
| Posted by HUGOBLUE, 09-20-2010, 05:42 PM |
Quote:
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Originally Posted by Sajtxl
But, thats 20th September 2010, not 22th?
"between 5:00 and 8:00 clock" ?. am or pm?
Normally it's a good idea to send an email about this type of service on the nod
|
Backbone upgrade is scheduled between 05:00 am and 08:00 am on the 22th September 2010
Power upgrade is scheduled between 09:00 am on the 21th Sep 2010 and 06:00 pm on the 22th Sep 2010.
This will only affect customers in German DC.
(The date/time is dictated by the DC) |
| Posted by Apolo, 09-20-2010, 08:39 PM |
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Threads have been merged. |
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