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Radixhosting down time & service
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Posted by Bcreativ, 08-29-2010, 01:56 PM Issues started on Sunday August 22, when some of my customers started calling me with issues.
their own website went offline 2 days ago but those first customers have been offline for 7 days now!
no mail,
no updates
no nothing
i'm left in the dark
try telling THAT to business contacts, you see every day!
the only thing i read was this thread here, which i will be forwarding to all of my customers as a waver of responsability
h**p://***.webhostingtalk.com/showthread.php?t=976515
also, i'm waiting for an "official" statement.
this is the 21st century, even my kids keep a journal of their contacts. Can't imagine a "professional" that's not doing that
I also fail to understand why it's so hard to mail your customers who have been offline for 7 DAYS!
siGh
anyway, i'm hoping some ppl here will know more
if so, tell me ... you will make my day and i will be forever in your debt
thx4anysupport!
Bcreativ
Posted by ResellerPlanet, 08-30-2010, 01:42 PM Dear Bcreativ,
Please do a search on Google.be for "redunix fraude". You will find an 87-page (and counting) thread regarding the datacenter issues. This should provide you with more details.
We are currently waiting for our ISP to resolve a routing issue to our DNS server. Once this has been resolved, everything will be back online.
Thanks
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