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RadixHosting downtime
| Posted by ResellerPlanet, 08-28-2010, 06:53 AM |
Dear clients,
All of RadixHosting's websites are currently down, due to our datacenter infrastructure provider RedUnix, who are currently completely down. We are at the moment in progress of physically removing our servers from that datacenter, and moving them to another datacenter. As this service outage is unexpected, everything is totally out of our control. The only thing that I can say at this moment is that we WILL be back, as soon as we are moved to another datacenter. We apologize for any inconvenience this is causing, and we hope to resolve this issue as soon as possible. |
| Posted by Bcreativ, 08-29-2010, 09:59 AM |
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do you have an update for us? |
| Posted by ResellerPlanet, 08-30-2010, 10:14 AM |
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We are currently working at bringing everything back online, we hope to be operational again within a few hours time. More news on this will follow as soon as we are back. |
| Posted by Bcreativ, 08-30-2010, 10:18 AM |
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*keeping my fingers crossed* ... |
| Posted by Bcreativ, 08-30-2010, 12:00 PM |
Quote:
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Originally Posted by ResellerPlanet
We are currently working at bringing everything back online, we hope to be operational again within a few hours time. More news on this will follow as soon as we are back.
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please define "a few" ... |
| Posted by ResellerPlanet, 08-30-2010, 01:38 PM |
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Since we are dependent on the support team of our datacenter, that is hard to say. We hope everything will be resolved within 24 hours. |
| Posted by ResellerPlanet, 08-30-2010, 04:44 PM |
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We are still experiencing problems with the new IP address ranges at this time ... we are doing everything to resolve this but unfortunately it is still out of our hands. Updates will follow as soon as they are available. |
| Posted by ResellerPlanet, 08-31-2010, 10:16 AM |
Our servers are back online.
We've been assigned a new subnet, so if you're using custom nameservers please send me a PM and I will provide you with the new IP addresses.
Thank you |
| Posted by Neky, 08-31-2010, 02:20 PM |
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I am member of radixhosting, and I cant send you PM. Can you write me what i must do to my site work again. because it down few days, and i am loosing many clients. |
| Posted by Neky, 09-01-2010, 12:09 PM |
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When radixhosting will be Online, this dont have any sense, i am loosing big money, and dont have anyswer when i can expect that radixhosting will back. |
| Posted by stubrud, 09-01-2010, 01:20 PM |
Quote:
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Originally Posted by Neky
When radixhosting will be Online, this dont have any sense, i am loosing big money, and dont have anyswer when i can expect that radixhosting will back.
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have you changes your ns? or ipadress as they stated in a post here |
| Posted by ResellerPlanet, 09-01-2010, 05:34 PM |
Quote:
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Originally Posted by Neky
When radixhosting will be Online, this dont have any sense, i am loosing big money, and dont have anyswer when i can expect that radixhosting will back.
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We are back already. We're terribly sorry for the inconvenience, however this what completely out of our hands and caused by serious problems in 3 different data centers. Unless you are using custom nameservers, you do not have to change anything.
Quote:
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Originally Posted by stubrud
have you changes your ns? or ipadress as they stated in a post here
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If you are using custom nameservers you will have to update those. I sent the IP details in a PM. |
| Posted by stubrud, 09-01-2010, 06:20 PM |
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i just asked neky if he changed his ns ipadresses, im not a coustomer, just tried to help nexy |
| Posted by Neky, 09-01-2010, 08:52 PM |
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I wasnt get any PM, and i am using VPS server for what i am paying 25$ every month. |
| Posted by Neky, 09-01-2010, 08:55 PM |
I cant get PM so please send me on this mail what i must change petricevicg@gmail.com
BIG Thanks, because i was almost out of nervous, all my life are on this forum that is on your hosting, and dont now work. So please send me on my mail what i must change. Thanks |
| Posted by cajunbob99, 09-03-2010, 01:20 PM |
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I was using them for awhile but after almost unscheduled downtime that occurs monthy. I walked away. |
| Posted by Neky, 09-07-2010, 05:20 PM |
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This is not normal, my site dont work almost 2 weeks and on radixhosting dont care about that. I hope that THIS YEAR they will fix their PROBLEM |
| Posted by stubrud, 09-27-2010, 08:55 AM |
try to click the get supportbutton on their page and you will be sent to a onefile page. click on their aff.php button there and you wil get to an copy of their site managedphp.com. it looks like they are hosted on same server. on their (managedphp) its a working ( https://secure.managedphp.com/billing/ )
maybe that could be a way to contact them. |
| Posted by Bcreativ, 09-27-2010, 09:17 AM |
thx, stubrud
but now ... they went offline again :-/ |
| Posted by cajunbob99, 09-28-2010, 06:08 PM |
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Would you trust your business to this company where their own web site can not even stay up? |
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