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DedicatedNOW Down Again?
| Posted by robvelton, 08-24-2010, 03:54 PM |
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Can not get to both of my servers. |
| Posted by Rus Foster, 08-24-2010, 03:55 PM |
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Same here. |
| Posted by robvelton, 08-24-2010, 04:00 PM |
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Well dammit. 2 times in 2 days... not good. |
| Posted by Dougy, 08-24-2010, 04:01 PM |
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I have an update.. stand by.. |
| Posted by jayglate, 08-24-2010, 04:01 PM |
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One of our routing stacks is having some issues, we are working on fixing it ASAP. We will keep you updated. |
| Posted by jayglate, 08-24-2010, 04:03 PM |
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We are now backup. |
| Posted by robvelton, 08-24-2010, 04:06 PM |
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My servers are still down. I guess they are coming up slowly? |
| Posted by Dougy, 08-24-2010, 04:08 PM |
Quote:
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Originally Posted by robvelton
My servers are still down. I guess they are coming up slowly?
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Please contact our support department via our helpdesk if your servers are still down , https://support.dedicatednow.com/ |
| Posted by AlexAT, 08-24-2010, 04:15 PM |
I already contacted your support department.
But server still down  |
| Posted by jayglate, 08-24-2010, 04:17 PM |
Quote:
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Originally Posted by AlexAT
I already contacted your support department.
But server still down
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PM me or dougy with our ticket # and we will address it right away. |
| Posted by robvelton, 08-24-2010, 04:22 PM |
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If I could PM, I would send you my ticket... |
| Posted by MikeTrike, 08-24-2010, 04:24 PM |
Quote:
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Originally Posted by robvelton
If I could PM, I would send you my ticket...
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You may have also noticed he has his email address on his signature. 
Code:
Jason Silverglate jason [.at.] fortressitx.com
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| Posted by Dougy, 08-24-2010, 04:25 PM |
Quote:
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Originally Posted by robvelton
If I could PM, I would send you my ticket...
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Are you comfortable with giving out the ticket number here? If not, try shooting Jay an email from the email in his signature.
I want to make sure you are up as soon as possible. |
| Posted by AlexAT, 08-24-2010, 04:35 PM |
Strange that you can't find my ticket.
It's name "Server not pingable".
Ticket number is 1314016.
Down for 45 minutes already.
Pls help.
Thank you! |
| Posted by AlexAT, 08-24-2010, 04:47 PM |
It's up now.
Thank you! |
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