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VPS.net in Chicago is down
| Posted by stablehost, 07-31-2010, 06:26 PM |
http://status.vps.net/
6:14 PM EST Cloud C in Chicago is currently experiencing trouble. We have engineers investigating now and will update when there is additional information available.
Good times! |
| Posted by stablehost, 07-31-2010, 06:48 PM |
Their one transit (internet) provider went down, causing the entire Chicago cloud to go down.
I'm glad they have spent lots of money in redundancy (sigh) |
| Posted by eming, 07-31-2010, 06:51 PM |
Quote:
|
Originally Posted by nerdie
Their one transit (internet) provider went down, causing the entire Chicago cloud to go down.
I'm glad they have spent lots of money in redundancy (sigh)
|
hi - it was not the entire Chicago cloud that was down, but "only" parts of Chicago Cloud C (Chicago A+B was fine) - and everything is up again.
I am sorry for the issues though, and we are looking into how this could happen. |
| Posted by eming, 07-31-2010, 06:57 PM |
RFO (more to follow):
Quote:
The issue has been traced to what appears to be a software bug on the router
we are connected to in Chicago, where we were originating this prefix.
Earlier today the router experienced a software issue which affected
some BGP sessions, which seems to have affected the prefix. We believed
everything had been fully restored, but it looks like the router stopped
correctly originating prefixes following the issue. As a work-around, we've
originated the prefix on a different router, and we now see this
route in the global table.
We're still investigating the root cause of this
issue, and may take further action, such as an emergency reload during
off-peak hours.
|
Again, everything is up again, feel free to submit a ticket for more info if needed |
| Posted by IGobyTerry, 07-31-2010, 07:46 PM |
Quote:
|
Originally Posted by nerdie
Their one transit (internet) provider went down, causing the entire Chicago cloud to go down.
I'm glad they have spent lots of money in redundancy (sigh)
|
We do have multiple feeds from nLayer going to the location, however (as Ditlev posted) our IP block wasn't being registered, causing the problem. We do have bids out to additional providers, and we hope to make a decision in the coming weeks. |
| Posted by stablehost, 07-31-2010, 08:09 PM |
To have all your transit with one provider is useless, doesn't matter how many feeds you have.
You shouldn't have brought up that DC with only one provider. |
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