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MyDomain.com (and DNS) down?




Posted by gordonrp, 07-20-2010, 10:48 AM
I can't ping mydomain.com from multiple locations, and their DNS (ns1.mydomain.com and ns2.mydomain.com) is returning no A records for my domains.

Anyone else having problems?

Posted by JonathanHayward, 07-20-2010, 10:57 AM
Same deal here. jonathanscorner.com is pointed to the same DNS servers and I can't access that or any domain CNAMEd to it, or pull up mydomain.com.

Posted by JonathanHayward, 07-20-2010, 11:54 AM
The issue appears to be resolved; my site appears to be resolving correctly and I can pull up mydomain.com.

Posted by gordonrp, 07-20-2010, 12:28 PM
Same here. Pretty poor action by mydomain. DNS was obviously flapping for 5-6 hours last night before the complete outage.

Posted by maxzettler, 07-20-2010, 03:34 PM
Quote:
Originally Posted by gordonrp
I can't ping mydomain.com from multiple locations, and their DNS (ns1.mydomain.com and ns2.mydomain.com) is returning no A records for my domains.

Anyone else having problems?
Same issue here. Mydomain is the official registrar for .co domains, which were launched today at 11am PST.

I guess they did not plan ahead of time.

My boss is not in a good mood. We have about 10 of our 80 domains hosted with MyDomain.

I was on hold on the phone with them for 30 minutes before I gave up. I guess they know that they messed up.

Pretty poor service, since they are considered one of the Top 5 domain registrars world wide.

Lets just all pray that it is over soon.

Posted by maxzettler, 07-20-2010, 03:53 PM
If somebody gets an official comment from mydomain, please post here. I need to give management an update.

Regards

Max

Posted by reggie3, 07-20-2010, 04:26 PM
I'd like one too. Can't imagine that they had four nameservers vulnerable to a single point of failure, but it seems so.

After much hold time this morning and having to go through the pointless "What's your domain, what's your e-mail" routine with their help desk, they could only say the servers were down. No explanation, no projected correction time. "Sorry, we're working on it."

What's really lame is their support link labelled,

"Maintenance Announcements and Service Alerts
Click here for the latest updates."

takes you to here: https://secure.mydomain.com/KM/index...8&siteid=20788

No announcements, no alerts, just their knowledgebase boilerplate.

Weak...



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