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Netriplex/Uberbandwidth
| Posted by gordonrp, 07-15-2010, 12:36 AM |
All seems to be down for about 8 minutes now. Can't get to the portal, phone hold times long, assume they're aware...?
edit: got through on the phone. They are aware and fixing. |
| Posted by Prisma-Breck, 07-15-2010, 12:37 AM |
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We're down as well, should be a fun night. |
| Posted by IGXHost, 07-15-2010, 12:37 AM |
Same here, also down for me. My servers with them are also offline, almost 10 minutes now.
I didn't get any maintenance notification for tonight |
| Posted by Mike12King, 07-15-2010, 12:37 AM |
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Down as well. |
| Posted by Servax, 07-15-2010, 12:38 AM |
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Have a whole rack down here as well. |
| Posted by bhavicp, 07-15-2010, 12:38 AM |
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Down as well.. Hopefully back up soon. |
| Posted by turbovps, 07-15-2010, 12:38 AM |
Down !! Down !!! Down !!!!
Any maintenance going on? Any notifications? |
| Posted by Mike12King, 07-15-2010, 12:39 AM |
Quote:
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Originally Posted by turbovps
Down !! Down !!! Down !!!!
Any maintenance going on? Any notifications?
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Not that I recall. |
| Posted by brc_csf, 07-15-2010, 12:42 AM |
Hello,
Any updates? |
| Posted by FHDave, 07-15-2010, 12:42 AM |
Our backup rack there is down as well.
Last maintenance was scheduled for 07/10; there is no maintenance scheduled for today. |
| Posted by bhavicp, 07-15-2010, 12:42 AM |
Quote:
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Originally Posted by turbovps
Down !! Down !!! Down !!!!
Any maintenance going on? Any notifications?
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See first post:
Quote:
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edit: got through on the phone. They are aware and fixing.
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I seriously doubt they'd do a maintenance without notifying clients. |
| Posted by turbovps, 07-15-2010, 12:43 AM |
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It's up now. |
| Posted by brc_csf, 07-15-2010, 12:43 AM |
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Back over here. |
| Posted by bhavicp, 07-15-2010, 12:44 AM |
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Up again!!! |
| Posted by Mike12King, 07-15-2010, 12:47 AM |
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Anyone know what happened? |
| Posted by hotpass105, 07-15-2010, 01:05 AM |
I'm hosted at netriplex. Looks like it's back now. Werid thing is my VPS provider's website is down also and so is my VPS. (centralhosts.net) - Skiplink
Our check at 07/15/2010 00:41:30 EST determined that finalbarrage.net is now responding on port 80
Your service was down for about 10 minutes 56 seconds
Sent From Server: TOTO_249_226 [Kansas City, MO] |
| Posted by bhavicp, 07-15-2010, 01:08 AM |
Quote:
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Originally Posted by hotpass105
Your service was down for about 10 minutes 56 seconds
Sent From Server: TOTO_249_226 [Kansas City, MO]
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We recorded 15m (+/- ~1min) of downtime. (1min monitoring intervals) |
| Posted by IGXHost, 07-15-2010, 01:25 AM |
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What sucks about this one was that we couldn't enter the client panel. The phone number we tried also didn't work. |
| Posted by FHDave, 07-15-2010, 01:51 AM |
Quote:
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Originally Posted by Mike12King
Anyone know what happened?
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Here is the explanation given:
Quote:
Dear Netriplex Customer,
At 12:28 AM EDT (GMT-4) today, July 15, 2010, Netriplex AVL01 encountered a network outage that lasted until approximately 12:43 AM. Network engineers are aware of the issue and are currently investigating the root cause. Our initial determination is that it may be the result of the same bug we attempted to resolve with a fix from Cisco during our June 30, 2010 maintenance window. Unfortunately we do not have further information as to exactly what transpired to cause this outage. We have a ticket open with Cisco TAC at their highest severity level and are working through diagnostics with them to determine the root cause so we can ensure that appropriate measures are implemented to prevent this from happening again. As soon as we have further information regarding this incident, we will update you.
Thank You,
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| Posted by bhavicp, 07-15-2010, 01:54 AM |
Quote:
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Originally Posted by FHDave
Here is the explanation given:
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Thanks. Could you please update the thread when they provide the full report prob in a day or two? |
| Posted by ishan, 07-15-2010, 02:12 AM |
This is the 3rd network outage in a week.
First one on July 7th for a few minutes
Second yesterday for about a minute
Third today.
I hope they fix this soon. |
| Posted by FHDave, 07-15-2010, 02:37 AM |
ishan,
I monitor our gears there with 1 minute interval using Hyperspin. I have not noticed any downtime until today. |
| Posted by ishan, 07-15-2010, 02:41 AM |
Quote:
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Originally Posted by FHDave
ishan,
I monitor our gears there with 1 minute interval using Hyperspin. I have not noticed any downtime until today.
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The July 7th downtime was due to a DDOS attack which affected only a few clients.
Quote:
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The short outage you experienced was the result of a DDOS attack which affected a small handful of customers. We've since mitigated the attack and everything is running well.
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I have not received any information on the downtime yesterday.
We have some VOIP servers running, so any downtime lasting even a few seconds is noticed immediately.
Ishan |
| Posted by FHDave, 07-15-2010, 02:53 AM |
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Did not experience any downtime yesterday. Perhaps it was also affecting partial network only. |
| Posted by gordonrp, 07-15-2010, 01:18 PM |
Quote:
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Originally Posted by FHDave
Did not experience any downtime yesterday. Perhaps it was also affecting partial network only.
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Well both netriplex.com and uberbandwidth.com were offline, along with the support portal. Are you sure you weren't down? Is your check resolution 10 minutes or 1 minute? |
| Posted by ishan, 07-15-2010, 01:20 PM |
Quote:
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Originally Posted by gordonrp
Well both netriplex.com and uberbandwidth.com were offline, along with the support portal. Are you sure you weren't down? Is your check resolution 10 minutes or 1 minute?
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He is talking about a downtime yesterday, this 10 minute downtime was today (I am in India, so GMT +5:30). We faced 3 outages in last 7 days. |
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