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limestone networks having issues?
| Posted by stablehost, 06-09-2010, 12:38 PM |
their website doesn't load, i'm getting 90% packet lost across all of our servers.
gonna be a good day! |
| Posted by SC-Daniel, 06-09-2010, 12:39 PM |
Quote:
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Originally Posted by nerdie
their website doesn't load, i'm getting 90% packet lost across all of our servers.
gonna be a good day!
|
What path are you taking into the facility? None of our servers with them are seeing any packet loss. |
| Posted by stablehost, 06-09-2010, 12:40 PM |
it's all outbound;
Host Loss% Last Avg Best Wrst StDev
1. 113-197-63-74.reverse.lstn.net 0.0% 0.5 6.5 0.5 214.7 27.4
2. 145-251-115-208.reverse.lstn.net 0.0% 0.3 0.4 0.2 11.1 1.1
3. te4-3.core1.bdr1.dllstx3.dallas-idc.com 0.0% 6.1 4.5 0.3 163.8 21.7
4. dls-bb1-link.telia.net 90.4% 0.4 0.5 0.3 1.5 0.4
5. atl-bb1-link.telia.net 88.5% 21.3 21.3 21.1 21.9 0.2
6. google-ic-133723-atl-bb1.c.telia.net 90.4% 21.4 21.5 21.4 21.6 0.1
7. 72.14.239.100 88.5% 21.4 25.8 21.4 63.7 12.1
8. 209.85.254.241 89.4% 29.0 30.9 21.5 115.5 28.1
209.85.254.243
9. 209.85.253.141 92.2% 27.1 27.5 21.8 33.0 3.8
209.85.253.145
209.85.253.137
10. yx-in-f100.1e100.net 91.3% 22.0 22.2 21.8 22.8 0.3 |
| Posted by stablehost, 06-09-2010, 12:41 PM |
Quote:
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Originally Posted by SC-Daniel
What path are you taking into the facility? None of our servers with them are seeing any packet loss.
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Can you reach their website? |
| Posted by spdfox, 06-09-2010, 12:41 PM |
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I have no problem of connectivity with my servers in Lime |
| Posted by madlymasterful2018, 06-09-2010, 12:43 PM |
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The problem from limestone is not new. I have seen many threads complaining about limestone network over WHT.. |
| Posted by stablehost, 06-09-2010, 12:43 PM |
Quote:
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Originally Posted by madlymasterful2018
The problem from limestone is not new. I have seen many threads complaining about limestone network over WHT..
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I know.. boy do I know. |
| Posted by Jacob Wall, 06-09-2010, 12:44 PM |
Nerdie,
There are no known network issues, however pm me your LSN-D#### and I'll have one of our techs investigate. |
| Posted by SC-Daniel, 06-09-2010, 12:44 PM |
Quote:
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Originally Posted by nerdie
Can you reach their website?
|
No, but Rockware loads fine and the packet loss appears to just be ICMP deprioritization:
Quote:
4. 206.220.172.6 0.0% 166 0.4 12.0 0.3 193.2 35.5
5. ge-11-3-6.mpr3.atl6.us.above.net 0.0% 166 0.3 2.0 0.3 43.0 6.4
6. xe-1-0-0.mpr4.atl6.us.above.net 0.0% 166 0.3 2.2 0.3 74.6 8.6
7. above-gblx.atl6.above.net 0.0% 166 0.4 7.3 0.4 193.8 28.0
8. WBS-CONNECT.Te7-2.asr1.DAL1.gblx 0.0% 165 20.8 31.3 20.5 214.4 36.3
9. te6-1.bdr2.core1.dllstx3.dallas- 90.9% 165 20.0 20.0 19.9 20.2 0.1
10. server.hostname.was.here 0.0% 165 20.6 20.6 20.3 22.1 0.2
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| Posted by spdfox, 06-09-2010, 12:44 PM |
Quote:
|
Originally Posted by nerdie
Can you reach their website?
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website dont load, |
| Posted by stablehost, 06-09-2010, 12:45 PM |
Quote:
|
Originally Posted by Jacob Wall
Nerdie,
There are no known network issues, however pm me your LSN-D#### and I'll have one of our techs investigate.
|
I have multiple servers with you, none of them are working correctly.
I can't even load your website (or any one I talk to) to report the issue. |
| Posted by Jacob Wall, 06-09-2010, 12:46 PM |
Quote:
|
Originally Posted by madlymasterful2018
The problem from limestone is not new. I have seen many threads complaining about limestone network over WHT..
|
In all fairness some of those were outside our control - mostly issues with china telecom and the cut undersea fiber that links India and the neighboring countries. |
| Posted by stablehost, 06-09-2010, 12:47 PM |
root@cp09 [~]# ping youtube.com
PING youtube.com (74.125.45.100) 56(84) bytes of data.
64 bytes from yx-in-f100.1e100.net (74.125.45.100): icmp_seq=12 ttl=56 time=22.1 ms
64 bytes from yx-in-f100.1e100.net (74.125.45.100): icmp_seq=14 ttl=56 time=22.1 ms
--- youtube.com ping statistics ---
17 packets transmitted, 2 received, 88% packet loss, time 16005ms
rtt min/avg/max/mdev = 22.166/22.168/22.171/0.148 ms
root@cp08 [~]# ping youtube.com
PING youtube.com (74.125.45.100) 56(84) bytes of data.
64 bytes from yx-in-f100.1e100.net (74.125.45.100): icmp_seq=30 ttl=56 time=21.4 ms
--- youtube.com ping statistics ---
31 packets transmitted, 1 received, 96% packet loss, time 29999ms
rtt min/avg/max/mdev = 21.441/21.441/21.441/0.000 ms
However another server, such as cp05 can ping fine... Looks like it's random network issues. Just another day at limestone! |
| Posted by Jacob Wall, 06-09-2010, 12:48 PM |
Quote:
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Originally Posted by nerdie
I have multiple servers with you, none of them are working correctly.
I can't even load your website (or any one I talk to) to report the issue.
|
Pm me your LSN-D#### with a traceroute and I'll pass that along to a tech. |
| Posted by stablehost, 06-09-2010, 01:10 PM |
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opened up a ticket, limestone see's packet lost, so they are working on it, i guess... |
| Posted by ibee, 10-04-2010, 10:14 AM |
We are also facing the same network error issues for limestone servers.
We are not able to ping limestone servers from some of the ISP's internet connections in India. |
| Posted by KrisFromLimestone, 10-04-2010, 10:59 AM |
Hi Ibee,
I believe your message is regarding ticket #77785 in which the IP address you were trying to connect to wasn't bound in your server's network configurations. We went in and did that for you free of charge and it started pinging successfully.
If this message wasn't regarding that ticket, simply open a ticket with us so we can take a look. |
| Posted by ibee, 10-04-2010, 11:57 AM |
|
check with this Ticket #77786 |
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