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Whole Burstnet down?
| Posted by Ruchirablog, 04-27-2010, 04:36 AM |
I have a vps with burstnet and its down and i cant access any of site hosted by burst.net also their main site and support pages all down.
Any info about this? |
| Posted by TimothyH, 04-27-2010, 06:31 AM |
|
They seem to be online now. It appears to have just been a temporary issue. |
| Posted by Ruchirablog, 04-27-2010, 06:48 AM |
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yes its online now. It was out twice today for about 5~10 minutes |
| Posted by BurstNET_CSM, 04-27-2010, 04:53 PM |
At no point was BurstNET down last night. More than likely, the client's ISP or some hop along the way was having issues.
TO the OP: did you open a ticket with us when you got back online? |
| Posted by Ruchirablog, 04-28-2010, 12:39 AM |
Quote:
|
Originally Posted by BurstNET_CSM
At no point was BurstNET down last night. More than likely, the client's ISP or some hop along the way was having issues.
TO the OP: did you open a ticket with us when you got back online?
|
Yes I was opened a ticket but closed it when you got back online! |
| Posted by BurstNET_CSM, 04-28-2010, 07:57 AM |
Quote:
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Originally Posted by Ruchirablog
Yes I was opened a ticket but closed it when you got back online!
|
Replace "you got back online" with "when I was able to connect again".
We have over 10000 active servers. Don't you think that if we were down for five minutes last night we'd have a Lot more tickets... Or at least two?
Again, the problem was on your end.
The next time it happens to you, do a traceroute and then attach it to a ticket to us.
Thanks. |
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