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ihostdev.com down?
| Posted by bostondaniel, 04-05-2010, 01:16 PM |
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My iPanel does not seem to be working. Whole website is down, no way to reach customer support. |
| Posted by HTTP404, 04-05-2010, 02:03 PM |
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How long has it been down? I suggest you be paitent.. |
| Posted by bostondaniel, 04-05-2010, 02:36 PM |
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At least 1.5h now and counting. |
| Posted by Jakd, 04-05-2010, 02:49 PM |
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Yes it is down, I cant access my portal too.. Emails aren't bouncing tho' but no tickets can be opened. |
| Posted by HTTP404, 04-05-2010, 03:14 PM |
Well maybe there helpdesk is in the datacentre effected 
I suggest you guys hang in there. Does iHostDev have twitter or facebook? |
| Posted by Jakd, 04-05-2010, 03:16 PM |
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Which datacenter is effected? |
| Posted by astutiumRob, 04-05-2010, 03:46 PM |
its down ...
9 tge2-3.fr4.phx2.llnw.net (69.28.171.102) 154.719 ms 156.702 ms 153.816 ms
10 69.28.162.22 (69.28.162.22) 147.767 ms 147.881 ms 147.841 ms
11 cwieibgp.vl177.bb1.phx3.cwie.net (209.188.10.132) 148.769 ms 148.875 ms 148.849 ms
12 * * * |
| Posted by bostondaniel, 04-05-2010, 04:39 PM |
Down 3.5h+ and no updates. Very concerning.
I can't find their twitter nor any other source  |
| Posted by M Bacon, 04-05-2010, 05:38 PM |
The connection has timed out
The server at ihostdev.com is taking too long to respond. |
| Posted by Jakd, 04-05-2010, 05:57 PM |
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I sent him a PM on FWHT.. lets see where this goes.. |
| Posted by Jakd, 04-05-2010, 07:19 PM |
Quote:
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Originally Posted by bostondaniel
At least 1.5h now and counting.
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Quote:
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Originally Posted by bostondaniel
Down 3.5h+ and no updates. Very concerning.
I can't find their twitter nor any other source
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Actually, it has been down since about 11:00AM ~ 11:15AM EST |
| Posted by bostondaniel, 04-05-2010, 07:29 PM |
I posted outage about 20 min after I realized something was wrong. Thanks for clarification regarding actual outage.
This is very disappointing on ihostdev's part. |
| Posted by Jakd, 04-05-2010, 07:34 PM |
Quote:
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Originally Posted by bostondaniel
I posted outage about 20 min after I realized something was wrong. Thanks for clarification regarding actual outage.
This is very disappointing on ihostdev's part.
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I totally agree with you, I cant even answer support tickets, nor activate any packages.
I have no idea who to contact now, this is really aggravating. |
| Posted by InnovusHost, 04-05-2010, 08:11 PM |
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Ah, so this is why iPanel is so slooooooooow today. |
| Posted by Jakd, 04-06-2010, 12:48 AM |
it's back up now  |
| Posted by bostondaniel, 04-06-2010, 11:47 AM |
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Have anyone received response from support why they were down? I've sent Urgent support ticket in the morning and I haven't received the answer yet. It is extremaly difficult to get in touch with support. I'm also waiting for 3+ days for another ticket. |
| Posted by Jakd, 04-06-2010, 12:51 PM |
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No response regarding the reason for the downtime.. lets hope it doesn't happen again. |
| Posted by InnovusHost, 04-06-2010, 12:52 PM |
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It has happened before, at least a few times. When it does, it makes the control panel pretty much impossible to use. |
| Posted by Jakd, 04-09-2010, 02:49 AM |
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down again since 15 mins.. |
| Posted by HTTP404, 04-09-2010, 04:45 AM |
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Is there any responce from iHostDev ?? Surely they must have notified there customers whats happening? |
| Posted by techdude20078, 04-12-2010, 06:19 PM |
Down...and causing problems. Just shot off an email to Ryan and their Support Email.
It would be nice to have answers, since I am unable to do anything; Time is money.
If this keeps happening, I'm going to consider switching.... |
| Posted by Jakd, 04-12-2010, 06:20 PM |
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He's trying to sell the company now .. |
| Posted by JohnSH, 04-12-2010, 06:47 PM |
Hello,
I wanted to step in for Ryan to provide you guys with an update.
Currently there is an issue with Level 3 in the Arizona area that is bringing down some networks.
ihostdev is one of those that are effected. There is no ETA at the moment but things should be resolved shortly. |
| Posted by techdude20078, 04-12-2010, 06:52 PM |
Quote:
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Originally Posted by infinitienet
Hello,
I wanted to step in for Ryan to provide you guys with an update.
Currently there is an issue with Level 3 in the Arizona area that is bringing down some networks.
ihostdev is one of those that are effected. There is no ETA at the moment but things should be resolved shortly.
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Hey, I used to have an account with you guys a while back. Great host...I would love for you guys to step in and take over; I would feel comfortable with you guys stepping in than some random buyer of the domain..... |
| Posted by Jakd, 04-12-2010, 06:56 PM |
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The problem is that if his site is down, it puts all of our admin areas down. I've got pending accounts and a few support tickets that I can't approve or answer. |
| Posted by techdude20078, 04-12-2010, 08:25 PM |
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You would think this problem would have been thought about during the development process..... |
| Posted by JohnSH, 04-12-2010, 10:17 PM |
Quote:
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Originally Posted by techdude20078
Hey, I used to have an account with you guys a while back. Great host...I would love for you guys to step in and take over; I would feel comfortable with you guys stepping in than some random buyer of the domain.....
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Techdude, Thanks! We are looking into possibly acquiring the company as it would be a good fit for what we do!
Thanks for the praise!
Also, on a side note, looks like they are back up |
| Posted by techdude20078, 04-12-2010, 11:15 PM |
Quote:
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Originally Posted by infinitienet
Also, on a side note, looks like they are back up
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I can second that.
I would be very supportive of you taking over iHost; You are good at what you do, and I am confident that you would make iHost amazing. |
| Posted by techdude20078, 04-12-2010, 11:22 PM |
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Just kidding...seems to be back down. |
| Posted by Energizer Bunny, 04-13-2010, 01:17 AM |
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O noes its downs time to switch to something else i suppose, not helping business when you cannot access your own billing section dammit ! |
| Posted by techdude20078, 04-13-2010, 11:24 AM |
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It seems to be back up at the moment. |
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