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One.com down ?




Posted by michophull, 02-02-2010, 02:16 PM
Anyone know what's going on with One.com ?

My band's website is hosted by them. I cannot access the server via my FTP client, our website is down and One's own site is down.

This is odd. I've never had a single problem with them in the past.

Posted by RSkeens, 02-02-2010, 02:19 PM
Their site is working for me.

Posted by michophull, 02-02-2010, 02:26 PM
That's weird. I've tried in several browsers and it's a no show. Perhaps it's UK only.

Are there any service anouncements for the UK ?

Posted by michophull, 02-02-2010, 06:05 PM
Problem now seems resolved after re-starting my PC. It was very odd though. My broadband was working fine. I just could not access a single thing at One.

Posted by michophull, 02-02-2010, 07:37 PM
Just got this statement from One:

"Service Information - One.com
Unfortunately, we have experienced instability on our network during the recent weeks, culminating in the days around Sunday January 31th, when many customers for brief periods could not access their website and email.
It is important to emphasize that no data or emails have been lost or will be lost as a result of these problems.
One.com has up until now only used HP as the supplier of servers, but as of the summer 2009 we entered into an agreement with IBM regarding supply of blade servers. We have recently put a part of the new servers into service.
The server type has unfortunately caused problems for our service. For a large part of our customers this has meant periodical downtime for websites, as well as many customers for short periods have not been able to read mail without experiencing clearly notable delays.
Today technicians from IBM are working closely together with our own technicians to solve the issues.
The technically detailed explanation is that an error occurred in the IBM-supplied switch module in which the blade servers are mounted. It is a brand new switch type from Blade Network Technologies. Periodically a heavy network noise is registered from the switch enclosure modules. The noise is disturbing the service, and occasionally spreading the problems to large parts of our network, making the whole network unavailable.
The solution we are about to implement is a total replacement of all the hardware, where we have seen even the slightest instability. We expect the major part of the hardware to be replaced by the end of this week.
We apologize for any inconvenience and we hope for our customers' understanding as we do everything possible to restore stability on our servers.
Best Regards
One.com"

Posted by cleondann, 02-05-2010, 04:27 AM
The bandwidth problem is very common in year 2010. The google new algos shacked the whole web world.



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