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Posted by Khao8, 01-09-2010, 08:07 PM Hi everyone,
I have a server with Volumedrive and it is currently unreachable. It happened all of a sudden. Earlier today I was using the server to develop and it was working perfectly fine so I want to know if anyone else from Volumedrive is having trouble.
Thanks!
Posted by Tristan Perry, 01-09-2010, 08:11 PM Same for me too. Has been un-reachable for almost an hour now. Their support was contacted 40 minutes ago, no update from them as of yet...
Posted by Khao8, 01-09-2010, 08:19 PM Ok thanks, I'm happy to know it's not because my server died from hard disk failure or something bad
Posted by volumedrive, 01-09-2010, 08:28 PM We are currently having issues with a aggregate switch that is effecting a portion of our network. We are in the process of replacing it now.
Posted by Tristan Perry, 01-09-2010, 08:32 PM Many thanks for the update Are you able to give a rough ETA?
Posted by Khao8, 01-09-2010, 08:44 PM Thanks for the update!
Posted by volumedrive, 01-09-2010, 08:46 PM We do not have an ETA yet. We will advise very shortly.
Posted by volumedrive, 01-09-2010, 09:51 PM The faulty switch has been replaced and we are finishing up a replacement on a small access switch. If you are still having intermittent connectivity issues, please feel free to contact us at support@volumedrive.com and open a new ticket.
Posted by Up2vps, 01-09-2010, 10:14 PM also me 3 machine now 2 work still 1 machine
Posted by volumedrive, 01-09-2010, 10:20 PM Please contact support and we'll troubleshoot the one machine you are currently having issues with.Quote:
Originally Posted by Up2vpsalso me 3 machine now 2 work still 1 machine
Posted by Tristan Perry, 01-10-2010, 05:51 AM Things were up for me, but went down again perhaps 10-15 minutes ago? Just wondering if other people are seeing this too?
Posted by thatsit, 01-10-2010, 06:14 AM Can you change my connection back to 100mbits please? Sent you guys email yesterday, 15hrs later still 10mbits
Posted by volumedrive, 01-10-2010, 08:05 AM We have found this mornings issue to be related to a small access switch that required a reconfiguration after last evenings aggregate switch replacement. If anyone is still having connectivity issues at this point, please open a support ticket via support@volumedrive.com.
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