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Trustahost Whats hapend ?
| Posted by orangenik, 12-30-2009, 06:00 AM |
I have a hosting account with Trustahost but it looks like there website and the one of mine hosted by them is down.
Anyone know anything ?
Thanks OrangeN |
| Posted by SiberForum, 12-30-2009, 06:08 AM |
For how long have you been experiencing downtime?
I can load their site either |
| Posted by orangenik, 12-30-2009, 06:12 AM |
just over 24 hours now.
i know that Dom from Trustahost is quite active on this forum and he did post yesterday but not on this subject, I have a site backup but I am unsure what to do right now.
OrangeN |
| Posted by MikeDVB, 12-30-2009, 06:12 AM |
|
I spoke with Dominic from Trustahost and it looks like there's a switch that's failed. He should update this thread shortly as I sent him the link. |
| Posted by DominicQuick, 12-30-2009, 06:13 AM |
Hiya Folks,
Had a small problem at the datacentre where one of our switches has blown. It is being replaced as we speak however we do anticipate everything will be back before lunchtime 
Dom |
| Posted by orangenik, 12-30-2009, 06:21 AM |
Thanks for the info Dom.
These things happen, usually when you want to have a week off work.
OrangeN |
| Posted by DominicQuick, 12-30-2009, 06:36 AM |
Servers are now back online people.
Sorry for the delay.
Dom |
| Posted by iHubNet-Matt, 12-30-2009, 08:19 AM |
Quote:
|
Originally Posted by orangenik
Thanks for the info Dom.
These things happen,
OrangeN
|
Clients like you who understand and trust the provider is an asset for any company. Any way happy to hear every thing back online. |
| Posted by Sparrow-Sean, 12-30-2009, 08:20 AM |
Quote:
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Clients like you who understand and trust the provider is an asset for any company. Any way happy to hear every thing back online.
|
Exactly, Though the best part is it was all resolved in a timely fashion!
Good Job. |
| Posted by orangenik, 12-30-2009, 08:26 AM |
Thanks.
Trustahost, had a few problems earlier in the year and customers had regular emails to keep them informed with the progress, that makes it easy for us the customer to trust the provider, I have to say it's not same with all providers Trustahost gets a big thumbs up  from me been with them now for 18 months or so.
OrangeN |
| Posted by iHubNet-Matt, 12-30-2009, 09:23 AM |
Quote:
|
Originally Posted by ATH-Sean
Exactly, Though the best part is it was all resolved in a timely fashion!
Good Job. |
Yeah I agree. That can be the reason for his trust and understanding. |
| Posted by DominicQuick, 12-30-2009, 09:36 AM |
Its clients like this i value the most
Every customer that i have is very understanding. I am a man of my word and never look back on mistakes.
Its customers like Nick that make me happy
-- Not to nit pick Nick You have been a very loyal customer for the last 15 months 
Dom |
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