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coreisp/dedicatedbox down?
| Posted by bored292, 12-20-2009, 06:28 PM |
just tried to get into my server and its not responding & coreisp website is not loading either
dedicatedbox's website has been gone for awhile because of some issue
anyone elses server down to? |
| Posted by Outlaw Web Master, 12-20-2009, 06:33 PM |
hmmm.....
dedicatedbox.net
Creation date: 08 Dec 2006 12:06:04
Expiration date: 08 Dec 2009 12:06:00
seems someone forgot to renew their domain
my server with them is down too.
just as I was about to start my huge workload....I managed to read my emails then the server went down.
owm |
| Posted by woods01, 12-20-2009, 07:19 PM |
Your servers being down shouldn't have anything to do with their domain expiring. It has expired and the nameservers for it have been changed to enoms so I wouldn't expect any email from dedicatedbox.net or to get any email to it.
That however should have no impact on your servers. I'd be trying to call someone.
Liroy van Hoewijk (dns@coreisp.nl)
0630738919
Fax:
Eendrachtstraat 34
Zierikzee, 4301VM
NEDERLAND |
| Posted by Outlaw Web Master, 12-20-2009, 07:36 PM |
well i just sent liroy an sms...
so will wait and see.
edit....got liroy on msn and he's working on the problem.
owm |
| Posted by DedicatedBox, 12-20-2009, 07:47 PM |
Hello,
we are currently experiencing network difficulties.
All DedicatedBox.net, EntirelyManaged.com and CoreISP.net clients will be affected. Other companies in the same network will also experience problems.
We apologise for the inconvenience. The issue with our domain is not related to this and that particular problem will be fixed in the comming week by our registrar.
I apologise for the inconvenience.
If there are any questions or problems please do feel free to contact me directly at liroy at coreisp.net or to ask your question here.
Sincerely,
- Liroy |
| Posted by Outlaw Web Master, 12-20-2009, 07:51 PM |
thanks for the update mate.
owm |
| Posted by DedicatedBox, 12-20-2009, 08:03 PM |
Quick update:
the main router hardware broke. This has been repaired now. Most servers in the same network will be back up now. Our private network however still requires additional changes. I expect it will not take more than approximately 10 minutes to restore it.
Thank you
@Owm:
No problem  I didnt get your txt by the way, are you sure you have the right number? |
| Posted by DedicatedBox, 12-20-2009, 08:12 PM |
All services should be back to normal now. Our apologies for the inconvenience.
Clients will be contacted Re: compensation as we certainly feel that is in order for the downtime.
Sincerely,
- Liroy |
| Posted by Outlaw Web Master, 12-20-2009, 08:17 PM |
yupps.....server's back on.
hmm about text....maybe I got the number code wrong.
cheers
davy |
| Posted by bored292, 12-20-2009, 08:24 PM |
liroy i got a quick query
it's about billing well i emailed you the other day and to cut it short you said you would verify the payment and confirm it so i got recipt but i never got recipt |
| Posted by Daniel15, 12-30-2009, 05:56 AM |
Quote:
|
Originally Posted by DedicatedBox
The issue with our domain is not related to this and that particular problem will be fixed in the comming week by our registrar.
|
Any ideas when that will be fixed? |
| Posted by DedicatedBox, 12-30-2009, 10:59 AM |
|
Today or tomorrow You will receive a email from the billing system |
| Posted by Daniel15, 01-01-2010, 10:42 AM |
Well I no longer get emails from the billing system, since my friend is responsible for paying for our server. But I like pointing people to DedicatedBox when they ask about servers
It's still down  |
| Posted by wiirincontrol, 01-01-2010, 10:12 PM |
Anyone besides me get this email?
Still not able to view past payments or submit a ticket.
Dear valued customer,
due to a technical mistake at our domain registrar, dedicatedbox.net will not be available for approximately 12 to 24 hours. We deeply apologise for any inconvenience. For support issues, please contact our network provider directly, we are temporarily accepting support through them. You can contact CoreISP at: support@coreisp.net.
If you wish to make a payment, you can either wait for the client area to come back up or send it directly to our temporary direct paypal adress at: paypal@pencomp.com. Thank you and once more our apologies for any inconvenience.
Kind Regards,
DedicatedBox.net Servers |
| Posted by Daniel15, 01-01-2010, 10:30 PM |
|
Hmm, why is the temporary PayPal address at some random site, and not at CoreISP.net or RackLogic like the old one was? O_o |
| Posted by wiirincontrol, 01-01-2010, 11:23 PM |
Then when I look at the paypal transaction I see more information:
Business Name:
DCS Pacific Star (The recipient of this payment is Verified)
Email:
service (@)dcsmanage.com
Payment Sent to:
online(@)coloalacarte.com |
| Posted by Daniel15, 01-01-2010, 11:45 PM |
|
Hmm, well I think DedicatedBox use ColoAlacarte for rack space, so I guess payments going there make sense. How are pencomp.com and dcsmanage.com related, though? |
| Posted by Dj Trinity, 01-04-2010, 10:14 PM |
|
i also have been with deicated box for a while with no complaint....i always get a bill by the first and havent got one yet...i went to the deicatedbox.net site and its gone....should i be worried? i am a victim of the angel networks scams and am paranoid now! |
| Posted by DedicatedBox, 01-05-2010, 01:00 AM |
No you dont have to be worried. I moved your box personally from angelz by the way, if you remember. You should have received a bill, though you probably couldnt enter billing system. You can, if you want, always make a manual payment.
Anyway, the payments always have gone to online@coloalacarte.com/online@racklogic.com. It is not new. We recently moved those 2 over to a new central paypal account though, hence the different name.
We are waiting for our licenses and DNS to update and our billing system will be back in business. We apologise for the inconvenience.
I hope that clarified most of the questions asked.
Thank you
Sincerely,
- Liroy |
| Posted by Daniel15, 01-05-2010, 03:45 AM |
Liroy (owner of DedicatedBox) is a great guy, I'm sure there's no need to worry
Hope the domain is fixed up soon |
| Posted by Dj Trinity, 01-05-2010, 06:11 AM |
Quote:
|
Originally Posted by DedicatedBox
No you dont have to be worried. I moved your box personally from angelz by the way, if you remember. You should have received a bill, though you probably couldnt enter billing system. You can, if you want, always make a manual payment.
Anyway, the payments always have gone to online@coloalacarte.com/online@racklogic.com. It is not new. We recently moved those 2 over to a new central paypal account though, hence the different name.
We are waiting for our licenses and DNS to update and our billing system will be back in business. We apologise for the inconvenience.
I hope that clarified most of the questions asked.
Thank you
Sincerely,
- Liroy |
yes i remember u did that for me ....like i said i haven't had one one complaint with your services, i dont think ever and it been maybe a few years
didnt mean to doubt you |
| Posted by Outlaw Web Master, 01-05-2010, 08:43 AM |
I've been with dedicatedbox for around 3 years now without any complaint.
Well done and Happy New Year.
owm |
| Posted by Daniel15, 01-08-2010, 11:26 AM |
|
Domain is still down, weeks later Any updates, Liroy? |
| Posted by Dj Trinity, 01-11-2010, 07:46 AM |
|
liroy sent u a PM |
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