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SingleHop Down?
Posted by mavmike, 12-14-2009, 03:56 AM |
cant see singlehop.com , leap.singlehop.com or any of our machines there
confirm?
oddly I can ping the machines from other locations like dallas, but I cant access any of them from home, and customers saying the same in some areas. |
Posted by mavmike, 12-14-2009, 04:03 AM |
cant get much info from trace routing, this is as far as it goes:
1 <1 ms 2 ms 4 ms 192.168.0.1
2 * * * Request timed out.
3 7 ms 13 ms 15 ms 69.63.242.13
4 19 ms 11 ms 9 ms GE0-0-0.gw01.rchrd.phub.net.cable.rogers.com [66
.185.83.181]
5 30 ms 23 ms 26 ms XE6-1-2.gw02.ym.phub.net.cable.rogers.com [69.63
.248.153]
6 12 ms 15 ms 14 ms 69.63.250.97
7 26 ms 13 ms 16 ms torix.tge2-3.ar1.tor1.ca.nlayer.net [198.32.245.
53]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out. |
Posted by neXeon, 12-14-2009, 04:04 AM |
It's definitely down. This is not good. |
Posted by Amitz, 12-14-2009, 04:21 AM |
Their website loads fine for me from Central Europe... |
Posted by MichelleH, 12-14-2009, 04:29 AM |
Loads fast for me |
Posted by mavmike, 12-14-2009, 04:29 AM |
I cant access www.nlayer.net , where it stops at hop #7 for me
perhaps they are down and you dont use that hop from Europe |
Posted by mavmike, 12-14-2009, 04:35 AM |
It's back, all is good now. |
Posted by keserhosting, 12-14-2009, 05:48 AM |
Great to hear the site singlehop.com is up now. |
Posted by SinglehopDS, 12-14-2009, 02:23 PM |
This morning some SingleHop customers experienced connectivity issues- those were NOT related to a SingleHop Network outage but an Nlayer/Rogers Cable issue.
According to Nlayer: "It appears there was a temporary issue around 2:45am CST during which time some traffic was being blackholed for a few minutes to some networks (including Rogers), that was remedied by a reload of the affected router."
If there ARE any negative events on SingleHop's networks they will be immediately reported at Status.singlehop.com |
Posted by bear, 12-19-2009, 01:29 PM |
Glad it's back.
</thread> |
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