Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > SingleHop Down?


SingleHop Down?




Posted by mavmike, 12-14-2009, 03:56 AM
cant see singlehop.com , leap.singlehop.com or any of our machines there
confirm?

oddly I can ping the machines from other locations like dallas, but I cant access any of them from home, and customers saying the same in some areas.

Posted by mavmike, 12-14-2009, 04:03 AM
cant get much info from trace routing, this is as far as it goes:

1 <1 ms 2 ms 4 ms 192.168.0.1
2 * * * Request timed out.
3 7 ms 13 ms 15 ms 69.63.242.13
4 19 ms 11 ms 9 ms GE0-0-0.gw01.rchrd.phub.net.cable.rogers.com [66
.185.83.181]
5 30 ms 23 ms 26 ms XE6-1-2.gw02.ym.phub.net.cable.rogers.com [69.63
.248.153]
6 12 ms 15 ms 14 ms 69.63.250.97
7 26 ms 13 ms 16 ms torix.tge2-3.ar1.tor1.ca.nlayer.net [198.32.245.
53]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.

Posted by neXeon, 12-14-2009, 04:04 AM
It's definitely down. This is not good.

Posted by Amitz, 12-14-2009, 04:21 AM
Their website loads fine for me from Central Europe...

Posted by MichelleH, 12-14-2009, 04:29 AM
Loads fast for me

Posted by mavmike, 12-14-2009, 04:29 AM
I cant access www.nlayer.net , where it stops at hop #7 for me
perhaps they are down and you dont use that hop from Europe

Posted by mavmike, 12-14-2009, 04:35 AM
It's back, all is good now.

Posted by keserhosting, 12-14-2009, 05:48 AM
Great to hear the site singlehop.com is up now.

Posted by SinglehopDS, 12-14-2009, 02:23 PM
This morning some SingleHop customers experienced connectivity issues- those were NOT related to a SingleHop Network outage but an Nlayer/Rogers Cable issue.

According to Nlayer: "It appears there was a temporary issue around 2:45am CST during which time some traffic was being blackholed for a few minutes to some networks (including Rogers), that was remedied by a reload of the affected router."

If there ARE any negative events on SingleHop's networks they will be immediately reported at Status.singlehop.com

Posted by bear, 12-19-2009, 01:29 PM
Glad it's back.
</thread>



Was this answer helpful?

Add to Favourites Add to Favourites    Print this Article Print this Article

Also Read
resellerscene down (Views: 1063)
caro.net down ? (Views: 1089)


Language: