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nixism.com vps down billing system un-license
| Posted by Ultima VPS, 11-08-2009, 03:10 PM |
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Thats a pretty common error. It has more to do with WHMCS validation servers. Do you have a number to call? |
| Posted by woods01, 11-08-2009, 04:24 PM |
I confirm this is a common occurrence with whmcs. Their billing system needs to do a license check on licenses that have been paid.
For instance if we pay for our license close to it's due date and their system doesn't probe our server after we paid and the due date goes our license shows up as invalid even though we paid.
Whmcs has stated that admins can force the license to update from within the administration panel however it could be solved if Whmcs would simply probe the licensed server after the invoice was paid. |
| Posted by LiuJia, 11-09-2009, 02:09 AM |
Quote:
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Originally Posted by mainstreamnet
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Yes, it is here, but try to login to my account, it said: License Validation Failed.
Or can you submit via billing system: https://my.nixism.com/submitticket.php |
| Posted by LiuJia, 11-09-2009, 02:12 AM |
Quote:
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Originally Posted by Ultima VPS
Thats a pretty common error. It has more to do with WHMCS validation servers. Do you have a number to call?
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Sorry, I can not find his calling NO.
There is no calling information:
1.) http://nixism.com/support/
2.) http://www.nixism.com/support/contactus/ |
| Posted by LiuJia, 11-09-2009, 03:08 AM |
Quote:
|
Originally Posted by woods01
I confirm this is a common occurrence with whmcs. Their billing system needs to do a license check on licenses that have been paid.
For instance if we pay for our license close to it's due date and their system doesn't probe our server after we paid and the due date goes our license shows up as invalid even though we paid.
Whmcs has stated that admins can force the license to update from within the administration panel however it could be solved if Whmcs would simply probe the licensed server after the invoice was paid.
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But the most important is: VPS still be offline.
--
LiuJia |
| Posted by [JSH]John, 11-09-2009, 08:34 AM |
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Have you tried sending an email to them? They were recently took over so I'm sure you'll get a fast response: support@nixism.com |
| Posted by LiuJia, 11-09-2009, 08:40 AM |
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Email sent to support@nixism.com now. Our vps is down more than 48 hours now. |
| Posted by jj@24khost, 11-13-2009, 11:27 AM |
actually nixism is now owned by hostdime. If you are having an issue please contact manny.v@hostdime.com i believe it is as he is the owner and he will help you get transfered over to the new systems also i would have thought you would have been transfered already so please contact manny as i was under the impression that the hardware lease was up on oct 28th
by the way i was also with nixism now hosted in the hostdime doc |
| Posted by LiuJia, 11-13-2009, 11:32 AM |
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Yes, Manny said it was owned by hostdime. But our vps still down, although he said ' I will be booting up the vps and sending you info shortly' on 11/10/2009 22:18 |
| Posted by jj@24khost, 11-13-2009, 11:41 AM |
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i would contact manny again i had to a few times. |
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