Ultrahoster.co.uk gone?

Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > Ultrahoster.co.uk gone?

Posted by hayley2005, 10-24-2009, 05:18 PM
Ive only been with this host 2 weeks or so, this week ive been getting mysql errors, and now today have had big downtime and their page currently says 404 "ultrahoster.co.uk"

Does this mean they are gone?

EDIT: they have now put up an annoucement http://www.ultrahoster.co.uk/ULTRAHO...SOLUTIONS.html

not sure if thats reassuring enough tbh.
Posted by ldcdc, 10-24-2009, 06:20 PM
It's better than them disappearing, that's for sure. Chances are, they'll learn something out of this.
Posted by squirrelhost, 10-24-2009, 06:27 PM
checking their whois, looks more like their domain expired yesterday, and
they just renewed it!
Posted by SphereWebHosting, 10-24-2009, 06:30 PM
Well, at least they didn't disappear.
Posted by HosteUK, 10-24-2009, 07:47 PM
Noticed in the logo park it says woring on it right now should it be working on it right now? lol
Posted by Brian-de-vie, 10-24-2009, 08:50 PM

Quote:

Originally Posted by squirrelhost

checking their whois, looks more like their domain expired yesterday, and
they just renewed it!

Not sure that's correct:

Quote:

Relevant dates:
Registered on: 23-Nov-2007
Renewal date: 23-Nov-2009
Last updated: 24-Oct-2009

Registration status:
Registered until renewal date.

Is what nominet says for ultrahoster.co.uk
Posted by ultrahoster, 10-25-2009, 12:57 AM
Hi guys,

We're very sorry about all of this. We are still here, and no we WON'T disappear.

We've had a pretty rough week from a few server errors, and today all was revealed. As stated on the site, the RAM on the server failed, along with other software screw ups which caused the server to constantly go up too 100% load and MAX RAM usage. Eventually after a few hours, the server just failed, along with corrupting data of accounts. Not to worry, everything is SAFE!

As of now, we've had the server's back up and running. The server is up if you vist the IP for your account along with /~{account-name} your website will be available. We're still recovering many of the accounts, and fixing up the server settings as our backups just don't seem to want to be on our side. DNS isn't functioning properly due to this. So once that's done, we're up and running.

Very sorry for the lack of updates. Atleast we found this thread.

Also, No our domain has expired, the only reason it says last updated, is because we've put the temporary notice on another server for the public to view. So the NS's for the domain have changed, only whilst the problem is being solved.

Thanks for noticing our banner spelling error. During stressful situations, mistakes can happen. ;-)

CUSTOMERS please be aware we will compensate for this by crediting your account, or paying for your invoice for the next month. All confirmations will be emailed to you once we're fully back online.

Please give us a few more hours. Everything shall be fine.
Posted by ultrahoster, 10-25-2009, 01:18 AM
Edit, Our domain has NOT expired.

Apologies for that. Been working with the team for over 12 hours to solve this issue.
Posted by eric_pu, 10-25-2009, 01:30 AM
Good to see them becoming a member on WHT and active.
Put a annoucement with reasonable causation on why it happens is a must.
At least,nice hearing the sites will be online soon.
Posted by MikeDVB, 10-25-2009, 02:10 AM
When I went to that URL I got an annoying pop-up advertisement over the page after which when I hit the "x" on the ad it tried to open up two new browser windows with popups...

I don't suppose that has anything to do with:
Code:

<script type="text/javascript" src="/.system/insert.php"></script>

???
Posted by The-Pixel, 10-25-2009, 03:30 AM
Well, it's nice to see the company 'UltraHoster' took the time to update the thread and provide a detailed summary about whats going on. I hope everything gets resolved for all parties involved.
Posted by ultrahoster, 10-25-2009, 10:52 AM
Guys,

We posted an update earlier on today. Please visit www.ultrahoster.co.uk.

If you have any questions, please ask them here.

Regards,
Ultrahoster Web Solutions
www.ultrahoster.co.uk
Posted by hayley2005, 10-25-2009, 06:19 PM
Thanks for at least having the decency to update on here aswell. It is quite worrying since i am a new customer.

But yes my 2 sites have now been down over 24hrs, ive had so much downtime this month aswell, with moving hosts ect.
Hope all is resolved soon.
Posted by ultrahoster, 10-25-2009, 06:35 PM
Hi Everyone!

We're happy to say that the Ultrahoster website is back up. We've put it on a complete different server and will reveal details in a large email statement about this issue.

The domain may be propagating but soon www.ultrahoster.co.uk shall be back as it needs to be. Emails will be sent out immediately once that's happen.

We've still been waiting for the software providers to see why our backups have not been restored, but no replys. So we're in the process of migrating each account manually to the other server we have set up. Cpanel has been installed, so accounts should start working from tonight, early tomorrow morning GMT time.

We apologize for this, and thank you very much for your understanding.

Regards,
Ultrahoster Web Solutions
www.ultrahoster.co.uk
Posted by ultrahoster, 10-26-2009, 12:53 PM
Good news everyone.

Everything is up and running once again. - And has been for the past 12 hours or so. So no more problems or anything, and a new server. So enjoy your hosting, and be sure to check your email.

If you have any problems, open a ticket with us. Also, a big thanks to hayley2005 for starting this thread, so we could keep in contact with everyone.

Regards,
Ultrahoster Web Solutions
www.ultrahoster.co.uk
Posted by hostingso, 11-19-2010, 03:43 PM
I have shoutcast account on UltraHoster..

Radio is offline all day..
Posted by hostingso, 11-20-2010, 07:41 AM
back online.
Posted by hayley2005, 11-21-2010, 01:32 PM
been up and down and slow for about 3 days now. something to do with DNS...

sometimes i can get on the site and when i do my visitors cant. very pointless and wasting time and im losing visitors fast
Posted by hayley2005, 07-16-2011, 09:24 AM
Ultrahoster.co.uk cannot be found today and all my sites down.

Very worrying
Posted by Othon, 07-30-2011, 12:01 AM

Quote:

Originally Posted by hayley2005

Ultrahoster.co.uk cannot be found today and all my sites down.

Very worrying

I waited a week to sign the control panel, anyone know why the server down?
Posted by hayley2005, 10-18-2012, 03:55 AM
2 days downtime so far

Cant contact support as they use same servers for it :/

They last tweeted Feb 2011 so thats no use either.

Anyone else use them or am i the only stupid one left?
Posted by Bryan54, 10-18-2012, 07:20 AM

Quote:

Originally Posted by hayley2005

2 days downtime so far

Cant contact support as they use same servers for it :/

They last tweeted Feb 2011 so thats no use either.

Anyone else use them or am i the only stupid one left?

Hey,don't be so hard to yourself,what makes you say that you're the only one left there.lol
Posted by hayley2005, 10-18-2012, 11:22 AM
^ because im the only one that posts about them and no searches on twitter come up. My mate used to host with them but she moved off, and i stayed as i have few sites and cant do with the hassle!

Still down
Posted by hayley2005, 10-20-2012, 06:01 AM
email sent last night, got a delivery fail this morn.

still down. 5 days now. Im beginning to think ive lost everything, 3 full websites gone.

i hope im wrong..
Posted by PersonalJ, 10-20-2012, 01:28 PM

Quote:

Originally Posted by hayley2005

email sent last night, got a delivery fail this morn.

still down. 5 days now. Im beginning to think ive lost everything, 3 full websites gone.

i hope im wrong..

Backups are always very important to have, especially when it is hosted by a provider that has a track record of issues.

Add to Favourites Print this Article

Knowledgebase

Ultrahoster.co.uk gone?

Our Services

Client Menu

Legal