Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > Ubiquity downtime
Ubiquity downtime
| Posted by Wired_1, 09-21-2009, 04:17 AM |
|
Anyone else not receive an email warning of the current vps downtime with Ubiquity. It has come at an incredibly bad time and with no warning for myself. |
| Posted by XFactorServers, 09-21-2009, 05:22 AM |
What node are you on ? We had 10 minutes of downtime according to pingdom on a VPS we have in Chicago with Ubiquity today. As well as 3 minutes of downtime yesterday according to pingdom.
I wasn't to worried as it was a non critical vps for me, as well as it was late at night. I am sure they will fix any problems once they get in the office on monday morning. |
| Posted by Josh-A, 09-21-2009, 06:16 AM |
Quote:
|
Originally Posted by XFactorServers
I am sure they will fix any problems once they get in the office on monday morning.
|
So they do not provide 24x7 support ? |
| Posted by XFactorServers, 09-21-2009, 08:01 AM |
Quote:
|
Originally Posted by Josh-A
So they do not provide 24x7 support ?
|
When did I say that ... I have not once not been able to get ahold of someone at 3 am in the morning on a Sunday. I was merely stating I had no need to put in a ticket as 10 minutes of downtime on a VPS that isn't critical to me can wait until Monday once they are fully staffed during prime business hours and even if they didn't have 24/7 support don't really see how it concerns you. |
| Posted by net, 09-21-2009, 08:07 AM |
|
Moved > Providers and Network Outages and Updates. |
| Posted by qwidjib0, 09-21-2009, 11:01 AM |
Kernel updates were made on all VPS nodes this morning to protect against a major security vulnerability. Emails were sent out, and an update posted on our network status system:
http://support.ubiquityhosting.com/i...&group=default
We do have 24/7 support by phone, email, ticket, and live chat, which was also available all through the morning. |
Add to Favourites 
Print this Article
Also Read
Semoweb??? (Views: 1053)
Shared Hosting
Shared Hosting
