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Posted by MattS, 09-17-2009, 06:10 PM Note: This only affects users currently on Hurricane.hostmist.com
We are doing some unscheduled maintenance at which you may incur downtime or slow access to any of your sites including Host Mist's main site. If you have an emergency and you have a MSN Live account, you can add support [at] hostmist[dot]com and we will be available to update you on the situitation.
We will credit you according to the amount of downtime occurred. We apoligize for this inconvience and will update through e-mail once we are finished and restore the server to operational status.
-Matthew Strohmeyer-
Host Mist CEO
Posted by Machen Mathews, 09-17-2009, 06:52 PM That my friends, is how to handle an issue professionally.
Matt, good luck. Your clients are lucky to have such a great, honest, host.
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