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HE Routing Issue




Posted by dmst, 04-10-2011, 05:35 PM
Hurricane Electric is dropping packets at 30-50% in their core. Here's a current mtr into my network in FMT2 showing packet loss starting between DEN and LAX. My traceroute [v0.71] zaphod (0.0.0.0) Sun Apr 10 16:33:38 2011 Resolver: Received error response 2. (server failure)er of fields quit Packets Pings Host Loss% Snt Last Avg Best Wrst StDev 1. uiuc-mathdep-net.gw.uiuc.edu 0.0% 1309 0.4 3.0 0.3 232.3 11.6 2. t-core1.gw.uiuc.edu 0.0% 1309 0.3 0.4 0.3 39.2 3.1 3. t-exit1.gw.uiuc.edu 0.0% 1309 0.3 2.0 0.2 80.5 8.2 4. t-fw1.gw.uiuc.edu 0.0% 1309 0.7 0.6 0.5 25.2 0.7 5. t-exite1.gw.uiuc.edu 0.0% 1309 0.8 2.4 0.7 86.0 8.2 6. t-exite2.gw.uiuc.edu 0.0% 1308 0.9 3.1 0.8 87.3 10.0 7. t-dmzb.gw.uiuc.edu 0.0% 1308 1.0 1.0 1.0 20.3 1.0 8. ur2rtr-uiuc.ex.ui-iccn.org 0.0% 1308 1.0 2.5 0.9 23.2 3.2 9. t-710rtr.ix.ui-iccn.org 0.0% 1308 7.8 3.7 3.2 15.9 1.6 10. i2-cps.ex.ui-iccn.org 4.9% 1308 149.8 85.4 3.7 288.4 61.4 11. 10gigabitethernet4-1.core1.chi1. 0.0% 1308 4.7 7.0 4.5 25.2 3.4 12. 10gigabitethernet3-2.core1.den1. 0.0% 1308 57.4 57.7 57.0 95.6 1.5 13. 10gigabitethernet1-4.core1.lax2. 37.0% 1308 83.1 75.0 69.2 93.3 4.0 14. 10gigabitethernet2-1.core1.lax1. 42.0% 1308 72.2 74.6 69.2 101.3 4.1 15. 10gigabitethernet2-2.core1.fmt2. 39.4% 1308 84.6 75.5 69.6 107.3 4.6 I've noticed a few other users reporting similar issues on twitter. I'll update this as I learn more.

Posted by DeltaAnime, 04-10-2011, 05:38 PM
We're seeing the issue on their San Jose link. It's very hit/miss as their PAO links seem just fine Francisco

Posted by cpservr, 04-10-2011, 05:39 PM
yeah me too. and my main site is going down now. the good side is, now i know my load balancing/failover is not configured correctly. Last edited by cpservr; 04-10-2011 at 05:45 PM.

Posted by dmst, 04-10-2011, 05:48 PM
Seattle->SJC->Palo Alto->Freemont 2 Host Loss% Last Avg Best Wrst StDev 1. vl101-d1.acc.sea2.hopone.net 0.0% 0.5 0.5 0.4 1.9 0.2 2. gec1.core2.sea2.hopone.net 0.0% 0.4 0.3 0.3 0.4 0.0 3. ge6-1.core1.sea1.hopone.net 0.0% 1.4 1.6 1.4 4.6 0.5 4. 10gigabitethernet1-3.core1.sea1.he.net 0.0% 1.1 2.4 1.0 12.2 2.7 5. 10gigabitethernet9-1.core1.sjc2.he.net 32.8% 26.0 28.4 25.9 36.7 3.4 6. 10gigabitethernet3-2.core1.pao1.he.net 55.2% 30.2 28.6 25.8 37.6 3.5 7. 10gigabitethernet1-4.core1.fmt2.he.net 40.9% 26.7 29.4 26.5 37.7 3.6 Ashburn->Palo Alto->Freemont 2 Packets Pings Host Loss% Last Avg Best Wrst StDev 1. h-vl202-d3.acc.dca2.hopone.net 0.0% 0.8 0.9 0.2 45.0 4.0 2. gec13.core1.dca2.hopone.net 0.0% 0.2 0.2 0.1 1.2 0.1 3. ge1-2.core1.iad1.hopone.net 0.0% 1.9 1.5 1.4 2.2 0.1 4. 10gigabitethernet2-2.core1.ash1.he.net 0.0% 3.7 6.3 2.6 16.0 3.5 5. 10gigabitethernet1-4.core1.pao1.he.net 0.0% 73.9 77.3 73.8 89.7 3.6 6. 10gigabitethernet1-4.core1.fmt2.he.net 0.0% 82.0 85.8 81.6 126.2 4.9

Posted by DeltaAnime, 04-10-2011, 06:04 PM
Things look to be back to normal now. I'll be ticketing HE for an RFO to find out what exactly broke. Francisco

Posted by Orien, 04-10-2011, 06:08 PM
Yep, I was seeing packet loss in San Jose as well, but back to normal now.

Posted by dmst, 04-10-2011, 06:14 PM
Move along. Move along.

Posted by Tyl3r, 04-10-2011, 06:19 PM
*raises his hand* us too!

Posted by (Stephen), 04-12-2011, 08:16 AM
It is back one of our clients hitting an HE route incoming from across the pacific here. Anyone else seeing it back to bad responses again?

Posted by dmst, 04-12-2011, 02:24 PM
Today I received the following RFO:



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