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tmzvps.com is down, my vps on node NLmanaged1 is down too
| Posted by yahuhost, 03-24-2011, 09:49 AM |
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hello, My vps TMZ-1536 on node NLmanaged1 is down , but I only used 1days, what happens, Your tmzvps.com can not open also. please reply fast!
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| Posted by Up2vps, 03-24-2011, 09:51 AM |
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node? or your vps only?
are you try call them?
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| Posted by yahuhost, 03-24-2011, 10:04 AM |
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Mybe vps node have problem, My vps is down, I can not boot it, I has been pm them
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| Posted by TmzHosting, 03-24-2011, 11:42 AM |
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We are still looking into why your VPS is down. I have 2 admins working on your situation.
Once we find out whats going on I will PM you and I will have an admin reply to your ticket, and you will be compensated for the downtime.
- Daniel
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| Posted by TmzHosting, 03-24-2011, 12:08 PM |
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Everything should be back up. You opened a thread, 2 minutes after PMing me and opening a support ticket.
It was not necessary as WHT is not TMZ's support desk. Let me know if everything is working on your side the way you want it to, and I will have our billing department credit your account accordingly.
- Daniel
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| Posted by yahuhost, 03-24-2011, 08:21 PM |
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OK, I will contact you or submit ticket to TMZ support direct, why i post to here because i only used 1 days vps server is down!
Last edited by yahuhost; 03-24-2011 at 08:25 PM.
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| Posted by yahuhost, 03-24-2011, 08:23 PM |
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thanks to everyone here, my vps is back online now, thanks
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| Posted by TmzHosting, 03-24-2011, 08:46 PM |
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I understand also, but next time god forbid something happens, please open a support ticket and someone will get right on it. We have 24/7 support so issues are dealt with quickly.
- Daniel
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| Posted by net, 03-24-2011, 08:51 PM |
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Good to see that.
If you want to re-open this thread, just use http://www.webhostingtalk.com/report.php?p=7356357
/thread closed.
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