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YardVPS down yet again
| Posted by Daniel15, 03-16-2011, 09:20 PM |
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My VPS (on node "shaggy") has been down for over four hours now. I'm getting tired of this, seriously considering moving. Good thing there's nothing too important hosted on my VPS - It's just a secondary DNS server, and storage of backups.
http://ss.dan.cx/2011/03/17-12.19.43.png
PhotonVPS was great (I don't think my VPS was ever down), but I've been having issues ever since I moved to YardVPS, and regret moving. The only reason I moved from PhotonVPS was because I needed more disk space, but now I'm considering moving to a totally different company...
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| Posted by Profuse-Jimmy, 03-17-2011, 05:46 PM |
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There has been no prolonged outage on our YardVPS nodes. Since this is a budget plan we do not have much support staff within this brand and rely on the clients to self-provision themselves. We do however monitor our nodes and if anything is user affected we are on it right away.
I recommend moving to TREE/Xen for better stability our Shaggy node (Openvz) has probably been the worse performing node within our company across all brands.
Lets get you to TREE / Xen or perhaps moving back to PhotonVPS will lessen the problems you are having.
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| Posted by Daniel15, 03-18-2011, 03:08 AM |
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Thanks for your reply, Jim.
What do you monitor exactly? My VPS has had downtime periods for 5 or 6 hours, which I am not responsible for (my VPS sits and uses barely any CPU power, it's just a BIND nameserver and rsync backup host). I would have thought that prolonged outages like that would be picked up by monitoring.
Is it possible to move my VPS to another node other than Shaggy? I can't move back to PhotonVPS because I need the extra disk space that's in the YardVPS plan I'm on. How many VPSes are on this node and are the the other hosted customers aware of its problems?
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| Posted by Profuse-Jimmy, 03-18-2011, 03:53 PM |
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We monitor the main node load averages, smtp, network traffic thresholds, icmp pings. Unfortunately we do not monitor individual VPS and if it was down for whatever the reason a reboot of the panel along with a ticket is recommended.
Unfortunately we have stopped selling our OpenVZ for some time and have concentrated on our Xen / Windows platform for sometime. You may have notice it is always sold out due to performance complaints we get out of
this platform.
If you wish to move to TREE / Xen which is much more stable I can get you a very substantial disk space.
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