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Hivelocity is unavailable
| Posted by jordanriane, 01-15-2010, 03:42 AM |
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1:35AM CST - Unable to access Hivelocity (including billing.hivel) as well as one server of mine. Another seems unaffected though.
Anyone else having issues trying to access Hivelocity?
Edit @ 1:45CST - Seem to be able to access Hivelocity's mainsite, billing & my server now.
Last edited by jordanriane; 01-15-2010 at 03:45 AM.
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| Posted by nauae, 01-15-2010, 03:44 AM |
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Confirmed, they are down since 12 minutes ago - from UK, Europe, and Hong Kong - and returned to service 1 minute ago.
Last edited by nauae; 01-15-2010 at 03:45 AM.
Reason: Back up
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| Posted by Dustin B Cisneros, 01-15-2010, 04:18 AM |
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They are up for me.. here's their number if you need it
Username
Password
Contact UsFirst Name* Last Name*
Email* Phone Number*
Comments / Questions
You can also reach us: 1-888-869-HOST (4678)
1-813-471-0355
CALL 1-888-869-HOST (4678)
I can see their site though...
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| Posted by jordanriane, 01-15-2010, 04:20 AM |
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If you read the OP you'd have seen this from me:
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| Posted by Dustin B Cisneros, 01-15-2010, 04:23 AM |
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My Apologies i just read the first to sentences and went ahead and went to visit their site..
:-D
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| Posted by ttgt, 01-15-2010, 07:42 AM |
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are all your server have downtime? thanx
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| Posted by hivelocitygm, 01-15-2010, 10:59 AM |
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All of our customers were emailed a maintenance window explaining what was going to be happening last night so there would be no confusion. Here is a copy of that maintenance window you should have received.
Subject: Maintenance Window Tonight- replacement of router card
Attention:
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We have scheduled a maintenance window for late tonight.
Maintenance Window:
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1:00 am- 2:00 am (EST) 1/15/10 tonight/Friday morning
Reason for Maintenance:
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Replacement of card in core router #1
Summary:
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We need to replace a card in one of our core routers late tonight. Downtime will be limited to about 5 minutes and only customers on racks 88-135 will actually be affected. We have noticed some latency on a portion of our network recently. The replacement of this card will correct the problem.
Thank you for your business,
Hivelocity Support! Team
888-869-HOST, http://support.hivelocity.net
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