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Rapidswitch down AGAIN?
Posted by apnicsolutions, 01-07-2010, 09:22 PM |
Despite numerous promises of 100% SLA after the last extended downtime and ongoing short outages, is rapidswitch and all my boxes down again?
http://downforeveryoneorjustme.com/www.rapidswitch.com
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Posted by Jon-RackSRV, 01-07-2010, 09:23 PM |
Down from here too!
Blimey they are having a hard time recently
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Posted by matttwine, 01-07-2010, 09:28 PM |
My server with them is down also
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Posted by apnicsolutions, 01-07-2010, 09:34 PM |
So much for that 100% SLA.
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Posted by flaer, 01-07-2010, 09:35 PM |
Well well well....
Is there any good europe providers who offer SSD drives?
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Posted by Prajyot, 01-07-2010, 09:42 PM |
anyone tried to contact them? for update
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Posted by matttwine, 01-07-2010, 09:44 PM |
back online now
Edit - saying that and after checking it appears only part of their network is back online. I guess they are working on it.
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Posted by Jon-RackSRV, 01-07-2010, 09:46 PM |
UK2 do SSD disks, I'm sure most will if you ask for a bespoke quote!
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Posted by fwaggle, 01-07-2010, 09:51 PM |
Just so you're aware, 100% SLA doesn't mean that they will 100% absolutely, no ifs-ands-or-buts have 100% uptime... it just means that they're financially responsible for *any* outages.
As opposed to a 99.9% SLA company, who can all but shrug their shoulders at anything up to ~40 hours of outages in a given month.
What a company claims on their SLA doesn't have any further bearing on their uptimes than the above statements. So you can't really say "so much for the 100% SLA" unless they don't give you some form of compensation for this outage.
And yeah, they were out for me too, but appear to be back now.
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Posted by dazmanultra, 01-08-2010, 04:10 AM |
99.9% allows for 43 minutes of downtime in any month.
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Posted by astutiumRob, 01-08-2010, 05:10 AM |
A Service Level Agreement simply defines what you *should* expect out of the service and what (if anything) happens if that level is not met. It usually contains any excusion clauses, and the procedure to claim.
Note 100% SLA is *not* 100% Availability/Uptime - a difference people who fall for the RackSpace etc. adverts dont always understand then wonder why they'd been "promised" 100% but get periods of downtime.
I expect any dedicated server provider that offers custom builds will do SSDs for you - whether you want SSDs depends on if you're prepared to exchange drive throughput for the lower MTBF and significantly higher failure rate - afterall no point having any SLA when the servers dead or the data is lost ...
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Posted by dazmanultra, 01-08-2010, 06:15 AM |
Only the case on cheaper, consumer grade MLC devices, isn't it Rob? SLC based devices have much higher MTBF and don't suffer the problems of performance degradation over time.
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Posted by inspiron, 01-08-2010, 09:07 AM |
Their main sites http://www.rapidswitch.com/ is up. You should need to contact their support team for further update.
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Posted by web-1, 01-08-2010, 09:47 AM |
You mean that people actually believed you could get 100% uptime on computer hardware or a network?
Things break. Network outages happen.
I hope you didn't pay too much extra for a pipe dream.
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Posted by ServerSean, 01-08-2010, 04:25 PM |
Here we go again...
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Posted by Jon-RackSRV, 01-08-2010, 06:15 PM |
How do you mean?
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Posted by Ultima VPS, 01-10-2010, 09:28 AM |
I did have these guys on my UK shortlist but think I'll pass now after reading numerous forums regarding their outages.
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