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Volume Drive Server is down multiple times due to network problem.




Posted by hengjiu, 01-10-2010, 07:18 AM
Volume drive dedicated sever down 2 times today, 1st time is due to switch problem, now not sure what problem, but can't get any reply from their technical support guy for a few hours already, anyone knows their direct contact number?

Posted by hengjiu, 01-10-2010, 07:23 AM
finally got a reply, not sure can solve immediately or not. a bit worry.

Posted by net, 01-10-2010, 07:28 AM
So, it is solved now?

Posted by Tristan Perry, 01-10-2010, 07:30 AM
The same thing has happened to me. It was down last night but then was fixed. However it went down again 2 hours ago. I contacted their support and they said it's just my server. Seems it's not, and that it's affecting others too going from this thread. The 2nd downtime (the one starting 2 hours ago) is still ongoing for me.

Posted by hengjiu, 01-10-2010, 07:48 AM
yes, exact the same problem as mine, now experiencing the 2nd down time, they said they are investigating since 1 hr ago, but still not solved!

Posted by hengjiu, 01-10-2010, 08:01 AM
solved, total 2 hours and 10 mins down time. thanks for volumedrive's quick response.

Posted by Tristan Perry, 01-10-2010, 08:02 AM
Things are up for me now:



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