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Ecatel down?
| Posted by Lecameca, 01-04-2010, 03:18 AM |
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Did Ecatel just go down?
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| Posted by delllaptop, 01-04-2010, 03:42 AM |
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Yes, It's Down right now!
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| Posted by Lecameca, 01-04-2010, 03:46 AM |
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Hope they fix it soon.
Last edited by Lecameca; 01-04-2010 at 03:50 AM.
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| Posted by Novogara, 01-04-2010, 03:52 AM |
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hello!
We just suffered a power outage at one of our locations, staff is working very hard to have this fixed asap. Currently our DNS and webhosting cluster is down. Our apologies for this matter, we will update affected clients asap per official mailing.
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| Posted by Lecameca, 01-04-2010, 03:54 AM |
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Thanks for the update ecatel. Any idea how long it will take?
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| Posted by Novogara, 01-04-2010, 03:55 AM |
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hello,
please give us ~2 hours. We are currently working very hard to have all fixed asap.
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| Posted by Lecameca, 01-04-2010, 03:57 AM |
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Ok once again thank you for the quick updates.
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| Posted by Crashus, 01-04-2010, 04:44 AM |
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Hope it will be fixed soon
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| Posted by 24x7group, 01-04-2010, 05:27 AM |
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Good luck with fixing it!
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| Posted by Garikus, 01-04-2010, 06:27 AM |
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Is there any progress?
Thanks.
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| Posted by Lecameca, 01-04-2010, 06:28 AM |
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Any updates? Its been nearly 3 hours i think.
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| Posted by Novogara, 01-04-2010, 06:41 AM |
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hello,
the backplane of one coreswitch appears to be broken because of the power outage, we will replace it within 30 minutes now. Our apologies for this situation.
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| Posted by Crashus, 01-04-2010, 07:05 AM |
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Please post updates as soon as possible. Thank you.
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| Posted by Crashus, 01-04-2010, 08:03 AM |
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One hour passed, any news here?
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| Posted by Lecameca, 01-04-2010, 08:10 AM |
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Over 4 hours downtime so far..
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| Posted by Crashus, 01-04-2010, 08:12 AM |
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I'm pretty sure guys are doing their best, but I still need some ETA to arrange my plans.
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| Posted by NukLeoN, 01-04-2010, 08:19 AM |
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Hm, Ecatel down again.. Ecatel, when you plans to be stable dedicated provider?
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| Posted by Lecameca, 01-04-2010, 08:40 AM |
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and after nearly 5 hours its back!
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| Posted by Crashus, 01-04-2010, 08:47 AM |
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Their main site - yes. My servers - no.
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| Posted by Lecameca, 01-04-2010, 09:01 AM |
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Hmm it seems very slow and not completely back up just yet.
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| Posted by delllaptop, 01-04-2010, 11:02 AM |
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My Server Is Still Down !
It's really awful !
Last edited by delllaptop; 01-04-2010 at 11:06 AM.
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| Posted by Novogara, 01-04-2010, 11:08 AM |
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Hello, can you please pm me your ip or open a ticket about this matter, because all should be fixed already. thanks. We will sent official mailing later today.
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| Posted by delllaptop, 01-04-2010, 11:23 AM |
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I submitted a ticket
My Ticket ID is: UZT-603831
Thanks
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| Posted by delllaptop, 01-04-2010, 12:15 PM |
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My IP Address: 93.174.88.100
And I'm Still Down :-(
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| Posted by Novogara, 01-04-2010, 12:39 PM |
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hello,
thanks for your post, we checked it but this is not a dedicated server. You rent a VPS from one of our resellers, their server should be back up but they probably need to (re)start your vps. The best is to contact your provider about this.
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| Posted by Markus Oldsan, 01-04-2010, 01:00 PM |
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93.174.93.30 too down
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| Posted by Novogara, 01-04-2010, 01:26 PM |
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Dear Markus,
Please see ticket KSS-307955 The server is asking for Windows login but we cannot reach it, it appears something is wrong with the network settings or firewall is installed.
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| Posted by delllaptop, 01-04-2010, 02:05 PM |
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Everything is OK Now!
Thanks For Your Supports!
I Hope We Don't Have Such Problem In Future.
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| Posted by Markus Oldsan, 01-04-2010, 05:24 PM |
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Now server work. Thank you Ecatel Team!
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| Posted by Markus Oldsan, 01-06-2010, 04:34 AM |
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Ecatel reconnect please server B10S01.AMS1 - 89.248.168.93
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| Posted by Markus Oldsan, 01-06-2010, 05:16 AM |
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i mistaken, PACKAGE - I09S07.DC1.NL
We forgot pay for it
Now paid, please reconnect!
Thanks!
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| Posted by Novogara, 01-06-2010, 08:27 PM |
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hello!
The server was restored by finance staff this morning/afternoon. thanks.
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| Posted by hosteur, 01-07-2010, 07:15 AM |
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So its just due to your own fault and have nothing to do with ecatel...
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