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Is eLief Trustable?
| Posted by victor-t, 09-05-2009, 05:03 AM |
| Is eLief.com a scam or not? Their costs are fairly reasonable for what they provide and I am wondering if they do what they say. I went and look for some reviews, most of them are positive, but I am still not sure if they are a scam or not? Please tell me if you had a reseller plan with eLief, I would like to check out your reviews.
-Victor
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| Posted by -Edward-, 09-05-2009, 05:59 AM |
| They have been around for quite sometime, so if they we're a scam i'm sure you would of read a negative review about them by now.
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| Posted by victor-t, 09-05-2009, 06:46 AM |
| Good point, how about their stability/uptime?
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| Posted by WireNine, 09-05-2009, 02:00 PM |
| E-mail them and ask them about their servers performance for the last 6 months. I doubt they are a scam, they've been around for quite some time.
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| Posted by The-Pixel, 09-05-2009, 02:23 PM |
| Great idea to e-mail the company. Perhaps WhoIS their domain name to see when it was purchased. That will give you some time line of how long the companies been in operation. Best of luck!
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| Posted by eLief, 09-05-2009, 03:14 PM |
| Hi Victor, we have been in business for over 2 years and as the owner I can tell you that we certainly are not a scam . We just started a Ratepoint profile so you can check out some of our recent reviews - http://www.ratepoint.com/profile/17632.
I don't think we have too many clients who frequent WHT so you might not get too many responses on us here.
Feel free to email me directly at [ Rich @ eLief.com ] if you have any questions.
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| Posted by victor-t, 09-05-2009, 06:31 PM |
| Thanks for all the comments, is very useful! eLief, is there master resellers plan?
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| Posted by eLief, 09-05-2009, 08:23 PM |
| No, master reselling is not available, though discounts are if you have multiple reseller plans with us. I don't think we're allowed to discuss this here per forum rules so feel free to contact our sales department.
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| Posted by victor-t, 09-05-2009, 09:22 PM |
| Alright, no problem.
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| Posted by John Steve, 06-13-2011, 04:23 PM |
| Elief web hosting is a scam, do not honer refund policy
through to share my part
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| Posted by eLief, 06-23-2011, 10:09 PM |
| We honor our refund policy completely. Any refunds requested within our 60 day money back guarantee period will be honored, unless you have violated our terms of service or are past the 60 day period. If you have a ticket ID I would gladly look into this for you.
Last edited by eLief; 06-23-2011 at 10:12 PM.
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| Posted by John Steve, 06-26-2011, 12:36 AM |
| Ticket ID: HHI-836874
Sign up Mar 2011
Cancellation Request Mar 2011
Refund amount 384 USD (Reseller account)
Did not violate terms as well request refund in the first week after sign up
Orignal email attached from Elief Richard Rowan, dated Mar 29 2011
Original Message
From: eliefcom@host.elief.com [mailto:eliefcom@host.elief.com] On Behalf Of eLief Sales
Sent: Tuesday, March 29, 2011 1:45 PM
To: XXXXX
Subject: [#HHI-836874]: RE: Cancellation Request Confirmation
It should be processed by or before Thursday, as I said before it takes 5-7 business days(our billing department is not opened on the weekends, so those dont count as business days).
Best Regards,
Richard Rowan
eLief.com Administration
Ticket Details
===================
Ticket ID: HHI-836874
Department: Billing
Priority: High
Status: Open
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| Posted by eLief, 06-27-2011, 02:03 PM |
| Muhammad,
The refund was never sent because you submitted a PayPal dispute before we were able to process the refund. When you submit a paypal dispute and escalate it, the funds are locked and it is out of our control. You will need to respond in the PayPal dispute that you opened.
If you require any further response from us please feel free to send a reply to the ticket in our support desk, as WHT is not a proper place to communicate with us.
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