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EZPZ or Innohosting
| Posted by tokyoprogressive, 06-21-2011, 03:01 AM |
| In another thread it was suggested I try either EPPZ or Innohosting. My plan is to move from my current host, which only offers one CPANEL. Right now I can only offer my clients ftp access. If I move, I can give them (some of them anyway) their own CPANEL. I think I would host free accounts with no c-panel, (so I could watch usage) and charge for c-panel accounts. But not sure what to give people in terms of memory/bandwidth. That would affect what plan I buy, although I guess the above companies would bump me to the next level if I hit some threshold. Of course, as a nearly free host I would want to control prices. Most of my money would come from custom made mini websites, I think.
Both companies look good and not that different price-wise.
A few things that concern me:
I know that the issue of overselling has been debated, and it seems I do not have to worry too much, but since there are price differences, I wonder how many clients one can put on a plan that offers say,(a) 5GB (5000mb)space, 100 GB bandwidth vs. b) 10 GB and 200 GB, respectively?
In fact my current 2 (free) clients are taking up a total of less than 700 mb in space and similar bandwidth. One is using email, one not.
So my worry is what if future clients use other resources a lot: undeleted mail, running a script, uploading lots of images, running a forum, etc. I imagine a lot of you have such clients and wonder how it affects your business, whether you put limits in place, etc.
The other info I am interested in I can probably obtain from the two hosts when I write them. But for what it is worth, I am wondering whether a reseller can get paid via Paypal. (I live in Japan where we do not have personal checks, although I do have a US bank account where I could deposit money from Paypal.)
I see that the two mentioned hosts both have some support for my clients (perhaps EZPZ is best here?) , but it does not seem they do the billing. As most of my clients will be free or nearly free, I hope I do not need a merchant account and all sorts of complex fees to credit card companies. Any experience/advice here greatly appreciated.
I will report back when I have decided on a host in the hope it is useful to others.
Thank you,
Paul (in Miyazaki, Japan)
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| Posted by tokyoprogressive, 06-21-2011, 04:59 AM |
| The hosts that I checked both offer SSL and require I have a dedicated IP address. The question is, does that mean I have to move my domain registration for the reseller account (from gandi.net) and give it to Innohosting or EZPZ, or something else. Assuming I don't just conduct business through Paypal or some other way.
thanks
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| Posted by astutiumRob, 06-21-2011, 05:23 AM |
| What you're describing is the difference between a Hosting Account and a Reseller Account - it's a product differential, not a provider differential.
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| Posted by PatrickN, 06-21-2011, 05:34 AM |
| Both great companies, I've ben hearing recent downtime and outages with EZPZ. I'd personally choose innohosting, but you can't go wrong with either.
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| Posted by TomTomson, 06-21-2011, 06:44 AM |
| No, you can keep your domain at your current registrar. You just purchase the dedicated IP from them.
The SSL certificate you can also buy from them but you can also choose to buy it from another company when you see a cheaper offer.
Tom Tomson
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| Posted by tokyoprogressive, 06-21-2011, 06:51 AM |
| PatrickN and Otello Tech. Thank you.
The one sticking point is the free web pages I already donate and which I would like to continue doing, if possible.
I think from both companiies' responses, I am not allowed to offer free accounts to protect against spamming. Keeping in mind that my current regular hosting account gives me unlimited subdomains which I use to set up a small page for non profit groups or friends, which I totally manage and in fact, whose domains are controlled by me, I suppose they would conceivably allow me to do the same. So long as I do not create any new cpanels for them and do not create a free account category my reselling account.
inno is most clear about that. ezpz says after I create a customer cpanel, I could make their account FTP only. but they may misunderstand my request. I may need to clarify that I would be offering people I know a space on my subdomain which I would manage...
In other words, I suppose I could offer this as a free service, but I would be the holder. I hope I could continue to host a small page as part of my domain, as long as I took responsibility for it. That is already what I do at tokyoprogressive.org.uk/wakana, which is within my one cpanel on AcornHost. I also assign wakanayokota.com to it via my cpanel. The same with gale-sig.org, which is actually tokyoprogressive.org.uk/gale. . I do all for them.
Then if this is still doable with either host, I would concentrate the business end of it on selling webspace, as they require and let friends and NGO groups contact me by email about me setting up and maintaining a static page for them that I update occasionally.
I had the impression from a previous thread that ezpz is better with support. It seems like both offer you a template from which to sell your services. Have not checked if any are multilingual.
paul
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| Posted by Dan_EZPZ, 06-21-2011, 06:56 AM |
| Hi Paul,
If you're only providing free hosting to people you approach rather than advertising it on your website it wouldn't be a problem. We just don't allow free hosting to be offered through your website due to the abuse it attracts.
It seems in the ticket you asked if it's possible to provide someone with an FTP account but not cPanel access. If you were to provide them with the main username and password of the account they could use this to login to cPanel. The only way around this that I can see is to create another cPanel account with a different username and password for them.
PatrickN: We did have a few issues with one of our servers however this has long since been resolved.
Thanks
Dan
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| Posted by Yoospace, 06-21-2011, 08:21 AM |
| After having a "budget" reseller account on a less than reliable server, I signed up for the EZPZ starter reseller package a week ago, the speed of their servers has been awesome, and the customer support has been first class, any questions or problems that I have had have all been resolved unbelievably quickly, am so impressed with their service.
Thanks to Dan and his team.
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| Posted by HostXNow_Chris, 06-21-2011, 03:07 PM |
| You can create additional FTP accounts in cPanel at Files - FTP Accounts. That allows you to give access to some of main accounts storage space only. They wouldn't be able to use the same login details to manage the cPanel account.
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| Posted by Dan_EZPZ, 06-21-2011, 04:46 PM |
| Whoops, that's what I meant - not sure why I said "another cPanel account".
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| Posted by tokyoprogressive, 06-22-2011, 03:59 AM |
| Thank you all. I am still trying to decide between Inno and EZPZ. Ah, decisions, decisions!!!!
DEDICATED IP
First, the certificate and dedicated IP. As I understand it both Inno and EZPZ offer if in the price? And that I would buy the dedicated IP from Gandi, my domain host?
Assuming this is right, I then can use the billing system with better protection? Is this like a VERISIGN certificate that certifies who I am?
Is this an absolute necessity? Do most people buying a plan do this?
THE FREE ACCOUNTS
As Dan says and HOSTXNOW say, that is what I have been doing so far. I have 3 friends who I donate space for, and I create the website. So it probably works the same way as AcornHost also uses the same CPanel.
Setting up domains and stuff, I imagine i can ask once I sign up.
I recall for myself, creating additional subdomains and tying them to a domain name that I bought for my 3 client friends, that I had to also create add on names for things to work ok.
But anyway, I would not advertise such things on the hosting plans. They would be direct favors from me to people known to me and I would restrict them to an FTP account with my own CPanel. in all likelihood, I would be maintaining those files myself like i do my own.
One last thing is space allotment:
HOW MANY PERSONS CAN I ETHICALLY HOST
I think Inno allows 25 accounts, and EZPZ has no limits on accounts.
You both offer 5GB space and 100 GB bandwidth I think on the starter account.
Am I correct that overselling could take place in either case if the client gets more space (or gets to use more GB), but that it is not necessarily problematic unless one customer, or the sum total, are using resources to such an extent that they cut into the total and slow things down?
Assuming that the above is correct, if I do have a total of 5GB and 100 GB space and bandwidth respectively, what is the ethical thing to offer so that I do not get my customers angry.
At 25 customers, would I really be offering them a max of say 200 mg and 4GB each? The question is even more important if I do not have a limit? How many customers/space and bandwidth would be reasonable on this sort of plan? I know I can always purchase a bigger plan if I need it, but am guessing that the sum total of my users’ space and bandwidth can be a bit (way????) above the actual amounts. But I still need to be careful, otherwise the hosting company would have no reason to offer the bigger plans.
i do not want to get suspended or have my clients suspended.
ACTUAL PLANS I CAN OFFER
I assume with such an arrangement i would not be selling such things as Shoutcast, Dedicated Servers, VPS, etc.
This brings up a question I asked in another place...what about a combination of reseller and associate, where the user clicks and goes to the other seller? Would I be able to have on my reseller page (or perhaps on other pages) something like this:
SAMPLE
For reasonable hosting with great support, go here---> my reseller page
If you have greater needs, go here ---> an associate link to a hosting company's higher offerings (I would guess it would only be useful to like to the services i do NOT offer, otherwise i would be sending customers to another company for services I DO offer.
As my account with my current host is due July 9, I would like to make a decision between Inno and EZPZ as soon as possible, get stuff moved over (most I can do myself) and get ready to make the domain name changes so that there is little disruption to my current 3 clients.
Thanks all!
paul
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| Posted by HostXNow_Chris, 06-22-2011, 05:25 AM |
| You would buy dedicated IP from your hosting provider e.g., EZPZHosting or InnoHosting.
Using a dedicated IP and SSL certificate is totally optional. It is good to use a dedicated IP because there is less chance of your IP getting blacklisted by other clients on the server who use Shared IPs.
As for using a SSL certificate it encrypts data (e.g. passwords) in your billing system. You will lose out on a few Sales every month if you don't have a SSL certificate.
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| Posted by tokyoprogressive, 06-22-2011, 07:58 PM |
| Thank you on the SSL and IP.
I did not see the IP price on EZPZ..
Dan, I am almost ready to sign up. The one thing that I am totally confused about is how much space i can offer. I understand pricing is up to me, but I need to know BEFORE I commit how I would divide spacing and what the maximum is I can offer.
The starter--5GB and 100 GB, if I use a guide of 25 customers (I know you have no limit like Innohosting), would give each customer, if I chose to divide equally, 200 MB and 4 MB respectively.
1) Is this enough if I am hosting small plans?
2) MOST IMPORTANT--should the sum total of all the plans I sell be %GB and 100 GB? What if I have sold x plans and the total already reaches 5GB/100GB. Does that bump me to your next plan (Business).
My (probably) incorrect understanding is that overselling allows me to see more than a total of 5/100, but I want to be fair to people who use the servers. I know pricing is up to me and I can probably sell a mix of lower and higher amounts, but I want to know if I am being stupid or fair in making the sum total of my slaes eqUAL 5/100. It seems overselling allows me to ignore that, but to what extent?
Once I understand this, I am ready to purchase either the starter or Business plan on a 2 year basis.
thank you.
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| Posted by tokyoprogressive, 06-25-2011, 01:34 AM |
| Well, have gone with EZPZ... 3 years in advance. Thanks for the advice. Will start slowly, getting myself setup, creating same subdomains I have now, moving content over, then resetting domain names with my domain host gandi.net.
Once I am set up, I can begin setting up my hosting page and trying to get a few clients.
paul
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