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[Solusvm] What should i do if Status Offline?
| Posted by basketmen, 07-13-2013, 01:49 PM |
| I am using Solusvm - OpenVZ for vps, and below is the control buttons right?
http://freakimage.com/images/555Solusvm_button.jpg
sometime my vps get highload because a site, the status says Offline, usually i can easily use Reboot button, and the vps will rebooted & the vps online again
but sometime looks like its not enough to use Reboot button, its still Offline, even already click it few times
so the solution i created support ticket & they are the one who make it online again, but they still very busy to answer my question : what they do to make it online again, so i can make it by my self too in the future, is it using Shutdown & Boot button or what?
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| Posted by teradrop, 07-13-2013, 01:52 PM |
| I may be thinking too far here but what about if you setup a cron job that runs, say every 5 minutes and checks the load, and if it's too high then execute a 'reboot'?
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| Posted by basketmen, 07-13-2013, 05:25 PM |
| got this from support ticket
so looks like if i cant reboot the vps using Reboot button, i must contact them, is this right?
so what is Shutdown & Boot button then?
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| Posted by teradrop, 07-13-2013, 05:27 PM |
| If your VPS node was totally unresponsive even to shell commands etc. then yes, the only way you can bring it up is to contact support.
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| Posted by Kailash12, 07-15-2013, 03:13 AM |
| As per your provider's response, if you can bring your VPS online from control panel, you will need to contact them.
Shutdown - It will give signal to operating system to shutdown your VPS. But it extremely high load this may not work. If your VPS shows "Offline" status this will not work.
Boot - If your VPS is completely in "Off" status, this should boot your VPS and it should come online within few minutes.
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| Posted by BestServerSupport, 07-15-2013, 02:11 PM |
| I think you should contact your provider since the reboot option is not working.
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