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Question concerning FP Extensions?
| Posted by b2b3, 02-08-2007, 10:10 PM |
| Hi all,
I am a reseller host with a well-known Windows/Unix provider. They advertise that they provide FP Extensions with their services and quite frankly, that is why I hooked up with them in the first place. I have been hosting with them since October of 2005.
I am aware that UNIX no longer supports FP extensions, but as far as I know, Windows servers still do, at least until further notice.
Recently, my host installed a security patch on the Windows servers (something to do with HSphere). After installing this patch, it seems that people using FP Extensions no longer have the ability to upload files, access particular parts of their website directories, create folders or nested folders, move folders or files from one folder to another, etc. Each time they try and do this, they receive Server Errors that inform them that they do not have permission to do these things.
I submitted a ticket to them last Saturday explaining that I was experiencing these problems. They spent quite a few hours this week trying to resolve the issue but long story short; they could not come up with a remedy to the situation. They essentially told me that there was no way to fix it, and so therefore, I have no choice but to use some other program to author websites. They said that there is nothing that they can do!
My question is; are other Windows Hosts experiencing these same issues with FP Extensions? Does this mean that every single company that uses or has clients that use FP just out of luck? I am curious to know the answer to this.
Thank you in advance for your input!
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| Posted by Shaw Networks, 02-08-2007, 10:37 PM |
| Unix based hosts are still able to offer Frontpage Extensions, where did you hear otherwise?
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| Posted by b2b3, 02-08-2007, 11:06 PM |
| This was a forum thread issued by my hosting company on October 9th, 2006:
They go on to say:
And:
Now, I didn't pay any attention to this announcement when it came out because it did not include Windows FP Support. On another thread in their forum, this very question was specifically addressed by another user, who was told that Microsoft would still be supporting FP extensions on Windows servers for the forseeable future. Since all of my clients are hosted on Windows servers, I didn't think there would be an issue.
Now, a few months later, it appears that anyone using FrontPage on "their" Windows servers, are just out of luck!
That is why I thought I would post my question to other host's here. I thought that maybe someone could shed some new light on this issue.
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| Posted by IHSL, 02-08-2007, 11:19 PM |
| Hi Bill,
I haven't seen this problem on any of our boxes nor heard of it to be honest. Regarding FP extensions though: Yes, *nix support is gone, but MS support is still active.
My best advice, if JodoHost can't find the problem, is to take a look at Microsoft's site, see if you can find the fix, and then pass that info on. I know FP can often be frustrating both from an end user and server admin perspective, but there's usually a fix for any problem.
Alternatively, this might help: http://www.microsoftfrontpage.com/co.../nofp_ext.html
Simon
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| Posted by Yash-JH, 02-08-2007, 11:46 PM |
| The problem is that when you publish a folder with FP directly, it is assigning the directory read permissions. when you try creating a directory inside that directory, it can't create it due to this permission problem.
It is due to the way HSphere manages permissions with the FP root user with our current HSphere version. Not a Microsoft issue.
As we suggested, please use FTP with FrontPage to create the directories.. And your issues will be solved. Using FP directly to manage everything isn't working unfortunately and we spent some 8 hours looking into the issue and testing it on 10 different servers.. I apologise for it.
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| Posted by b2b3, 02-08-2007, 11:49 PM |
| Hey Simon, I'm surprised you remembered me! How are you? I hope you are doing well!
And, how did you know I was referring to JH?
Anyway, I know how FP and its extensions can be troublesome. I have experienced many issues over the years with it. But with that said, I have also found solutions for most of them or found ways to get around them.
Also, when you have created several sites over the years using FP, it makes it difficult, time consuming and expensive to go back and convert them all to something else! Thus, we need support for the ones that still exist.
Actually, we dont use or have ever used FP for anything other than Real-Time Authoring, uploading and forms! We find their forms (contrary to popular belief) to be more robust, more secure than cgi, and much easier to implement! But even if we didnt use it for form building, we would still not be able to author sites there in the server's present state.
I spent a good deal of time on Google and MS this week trying to find a solution to this problem. JH spent several hours as well with no success. I found a fix the other day that initially worked, only to revert back to the same problem the very next day.
I appreciate the link as I am still interested in finding a solution. If any of you other Windows Hosts offer FP Support, we might be interested in an account!
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| Posted by IHSL, 02-08-2007, 11:52 PM |
| I'm doing good, thanks.
I remember last time we swapped emails you mentioned you'd be going with JodoHost after the DIY saga; they seem like a very solid provider so I didn't expect you'd move
Good luck with the issue, I hope you find a solution that works for you.
Simon
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| Posted by b2b3, 02-09-2007, 12:07 AM |
| JodoHost has been great! I really have no problem with them whatsoever! They are a very solid provider and are very quick to address concerns. There were some recent issues with Spam, but every provider must battle that problem.
Stephen has been excellent in his response to this issue and has spent many hours (late night hours) researching and attempting to find an answer to this problem. I appreciate everything he and they have done. But unfortunately, I must be concerned with my own business and my clients and do everything possible to keep things running smoothly.
I am not suggesting leaving JodoHost, I am just thinking that I may have to move my FP sites elsewhere if need be. If this problem is not surfacing with other providers, I dont see why I couldnt use two providers!
Bill
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| Posted by Yash-JH, 02-09-2007, 12:16 AM |
| Bill, if its hurting your business, I would suggest you try finding a host that doesn't have this issue. We would assist you with moving your sites. we also have VPS solution with Plesk. Plesk supports FP and you could consider that
But to reiterate, we have many customers using FP, but most of them use it with FTP. None of them have complained of any problems recently. I understand your setup is a bit different, and hence the issues.
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| Posted by b2b3, 02-09-2007, 12:48 AM |
| Yash, I appreciate your suggestions and I may still choose to implement one of them. The purpose of me coming here tonight was just that, to see if I had any alternative options available. I havent yet made up my mind as to what I want to do.
I'm aware that I have other options in terms of uploading, however I personally do not like using File Transfer Protocol. There are security issues there too.
Please dont get the wrong idea Yash. I am not criticizing JH for this problem or anything else. In fact, I just finished praising you and your company. I never even mentioned your company by name when I started this thread. I am simply looking for alternative solutions to this problem.
I don't see why I couldn't use two hosts if that's what it takes. Or, maybe I will settle for one of your suggestions. I haven't yet decided.
Bill
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| Posted by Yash-JH, 02-09-2007, 04:14 AM |
| b2b3, i totally respect your decision and I know you are not criticising us
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| Posted by b2b3, 02-09-2007, 04:22 AM |
| Yash,
How much trouble is it to convert to Plesk from HSphere and how long would it take?
Thanks,
Bill
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| Posted by Yash-JH, 02-09-2007, 04:26 AM |
| well, you would need to recreate the domains and all settings in plesk, and your host could help you move the files. I suggest signing up for trial hosting with a plesk provider and seeing if FP works with them the way you want it, before deciding to move ahead with plesk
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| Posted by b2b3, 02-09-2007, 04:37 AM |
| My intent when asking that question was to try it with JH. You suggested it as a possible solution earlier and I was looking into it at your site. From what I can see, it is available for VPS only. I know that I have that available to me now, but I have never used it.
I'm not sure what is all involved, how time consuming it would be or how much different it is from HSphere. Is it a reliable CP?
Our clients dont have access to their own CP. We manage the hosting services for them and they come to us if there is a problem. If it solves the FP problem, it might be something I'd like to try!
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| Posted by Yash-JH, 02-09-2007, 04:43 AM |
| Plesk is a great platform. We've been reselling it for a while.
If you really do not need the functionality of a VPS, I suggest looking for a Windows Plesk Reseller Provider (like hostnexus.com). VPS is expensive, takes a bit more time to setup and is best recommended if you need the server-level functionality VPS offers..
If you have a lot of active sites, you may want to consider VPS. I really need to get some sleep now (I can't stay awake like you do ). Feel free to PM me and I'll get back to you in the morning. I also suggest you use our forum for more jodohost-specific plesk questions.
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| Posted by b2b3, 02-09-2007, 04:47 AM |
| Thanks Yash for your time!
Good night!
|
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