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Serverselect.net screwed me up.




Posted by albert ein, 11-10-2006, 06:31 PM
First of all beware of Serverselect and Eric Ellenbrook, owner of that cheat company I never had an idea how a hosting site could be so irresponsible in United states. I hosted their site reviews review in different forums and they claimed they have own managed server with fault tolerance. In march 06, I bought a reseller account for a year and hosted a number of customer site in the site. There were huge live data there. For example one of the hostings was touchofperfume.com. They are an ecommerce site. In oct 30, 2006 serverselect.net went down. Apparently, serverselect.net was hacked by. Well, I contacted ERIC over email to let me know when it would be up again. I did not get any answer. My clients were impatient. I called them on +313.719.8120. Surprisingly someone received and told that that is a personal phone and he had no idea about serverselect.net. That guy also told he bought that phone no. Does it mean Serverselect.net deliberated did it? Here are some information about contact address of serverselect.net for further help Server Select Eric Ellenbrook (support@serverselect.net) +313.7198120 Fax: +313.7198120 4859 Rosalie Dearborn, Mi 48228 US No contact, no phone of anyone in serverselect. Can anyone advice me what should I do now?

Posted by din0, 11-10-2006, 08:27 PM
If you cannot get a hold of anyone at http://serverselect.net, try what appears to be their parent/reseller http://idleserv.net. Their "whois" info lists their nameservers as ns01/ns02.idleserv.net. They 'might" be able to shed some light on what happened to serverselect, but remember they might just be selling an account to serverselect.net and are probably not responsible for what has happened.

Posted by trish75, 11-11-2006, 05:18 AM
Have you done full backup of all your data somewhere?

Posted by albert ein, 11-20-2006, 06:41 PM
No. I dont have. I had back up of 2 sites which are 2/3 months older. I never faced such trouble in long time hosting experience.

Posted by XeHSean, 11-20-2006, 07:00 PM
Sorry to hear about this issue! If you do get in touch with them, it is possible, but unlikely, that they will have a backup of your website. In any event, it may be time for you to find a new host..



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