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email ID is not recieving mails?

Posted by akasharya, 08-26-2010, 06:51 AM

I am running a domain under WHM/cPanel. under this domain I have one email id which is not receiving any mails in its mailbox. I have checked the space, quota and everything but everything is ok. User can send mails but problem in receiving only. Please suggest some thing to fix it.

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Posted by madaboutlinux, 08-26-2010, 08:15 AM

Do the sender of the email receives any bounce back message? What does the mail logs suggest? Send an email to the domain once again and tail the mail logs Also verify the MX records of the domain once again at http://intodns.com

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Posted by ajishcheeran, 08-27-2010, 10:20 PM

restart service exim from the WHM or you can use the following commands from your backend service exim restart or /scripts/restartsrv_exim and /scripts/restartsrv_imap

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Posted by InstaCarma_Support, 08-28-2010, 02:34 AM

Is the issue still persisting ? Did you check in the exim_mainlog files for relevant traces ?

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